tomolino-processmaker/front/processmaker.form.php

<?php
include_once ("../../../inc/includes.php");
//include_once '../inc/processmaker.class.php' ;
//include_once '../inc/cases.class.php' ;

switch( $_POST["action"] ) {
    case 'newcase':
        if( isset($_POST['id']) && $_POST['id'] > 0 ) { // then this case will be bound to an item
            // we must check if a case is not already existing
            // to manage the problem of F5 (Refresh)
            $hasCase = PluginProcessmakerProcessmaker::getCaseIdFromItem( $_POST['itemtype'], $_POST['id'] ) ;
            if( $hasCase === false && $_POST['plugin_processmaker_process_id'] > 0 ) { //$DB->numrows($res) == 0) {      
                $myProcessMaker = new PluginProcessmakerProcessmaker() ;
                $myProcessMaker->login() ; //openSession();
                            
                $resultCase = $myProcessMaker->startNewCase( $_POST['plugin_processmaker_process_id'], $_POST['itemtype'], $_POST['id'], Session::getLoginUserID() ) ;
                
                if ($resultCase->status_code == 0){
                    Html::back();
                }
                else 
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['error'][$resultCase->status_code]."<br>".$resultCase->message." (".$resultCase->status_code.")", true, ERROR);
            } else
                Html::back(); 
        }
        else { // the case is created before the ticket (used for post-only case creation before ticket creation)
            $myProcessMaker = new PluginProcessmakerProcessmaker() ;
            $myProcessMaker->login() ; 
            
         $resultCase = $myProcessMaker->newCase( $_POST['plugin_processmaker_process_id'], array( 'GLPI_ITEM_CAN_BE_SOLVED' => 0, 'GLPI_SELFSERVICE_CREATED' => '1', 'GLPI_URL' => $CFG_GLPI['url_base'].$CFG_GLPI['root_doc']) ) ;
            if ($resultCase->status_code == 0){
                // case is created 
                // Must show it...
                // 
                $rand = rand( ) ;
                Html::redirect($CFG_GLPI['root_doc']."/plugins/processmaker/front/processmaker.helpdesk.form.php?process_id=".$_POST['plugin_processmaker_process_id']."&case_id=".$resultCase->caseId."&rand=$rand&itilcategories_id=".$_POST["itilcategories_id"]."&type=".$_REQUEST["type"]."&entities_id=".$_REQUEST['entities_id']); 
                                
            } else {
                Session::addMessageAfterRedirect($LANG['processmaker']['item']['error'][$resultCase->status_code]."<br>$resultCase->message ($resultCase->status_code)", true, ERROR); //echo "Error creating case: $resultCase->message \n";
                Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1");
            }
            
        }
        break;   
        
    case 'unpausecase_or_reassign_or_delete' :
        if( isset( $_POST['unpause'] ) ) {
            $myProcessMaker = new PluginProcessmakerProcessmaker() ; 
            $myProcessMaker->login() ; //openSession();
            $pmResultUnpause = $myProcessMaker->unpauseCase( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'] ) ;
            if ($pmResultUnpause->status_code == 0){
                Html::back();
            }
            else 
                echo "Error unpausing case: ".$pmResultUnpause->message." \n";
        }
        else if( isset( $_POST['reassign'] ) ) {
            // here we should re-assign the current task to $_POST['users_id_recipient']
            $GLPINewPMUserId = PluginProcessmakerUser::getPMUserId( $_POST['users_id_recipient'] ) ;
            if( $_POST['plugin_processmaker_userId'] != $GLPINewPMUserId ) {
                $locPM = new PluginProcessmakerProcessmaker() ;
                $locPM->login( ) ;

                $pmResponse = $locPM->reassignCase( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'], $GLPINewPMUserId )  ;
                if ($pmResponse->status_code == 0){
                    // we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks 
                    // we need the delindex of the current glpi task, and the delindex of the new one
                    // search for new delindex
                    $newCaseInfo = $locPM->getCaseInfo( $_POST['plugin_processmaker_caseId'] ) ;
                    $newDelIndex = 0 ;
                    foreach( $newCaseInfo->currentUsers as $newCaseUser ){
                        if( $newCaseUser->taskId == $_POST['plugin_processmaker_taskId']  && $newCaseUser->delThread == $_POST['plugin_processmaker_delThread'] ) {
                            $newDelIndex = $newCaseUser->delIndex ;
                            break ;
                        }
                    }
                    $locPM->reassignTask( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $newDelIndex, $_POST['users_id_recipient'] ) ;
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['reassigned'], true, INFO); 
                   // Html::back();
                }
                else 
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['notreassigned'].$pmResponse->message, true, ERROR); 
            }  else
                Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['assignedtoyou'], true, ERROR); // Html::back();
        }
        else if( isset($_POST['delete']) ) {
            // delete case from case table, this will also delete the tasks
            $locCase = new PluginProcessmakerCase ;
            $locCase->getFromDB( $_POST['plugin_processmaker_caseId'] ) ;
            if( $locCase->deleteCase() ) {
                // request delete from pm itself
                $myProcessMaker = new PluginProcessmakerProcessmaker() ; 
                $myProcessMaker->login(true) ;
                $resultPM = $myProcessMaker->deleteCase(  $_POST['plugin_processmaker_caseId'] ) ;
                
                if( $resultPM->status_code == 0 ) {
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['deleted'], true, INFO); 
                } else
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR); 
            } else
                Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR); 
        }
        else if( isset($_POST['cancel']) ) {
            // cancel case from PM
            $myProcessMaker = new PluginProcessmakerProcessmaker() ; 
            $myProcessMaker->login() ; 
            $resultPM = $myProcessMaker->cancelCase(  $_POST['plugin_processmaker_caseId'] ) ; //, $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'] ) ;                
            if( $resultPM->status_code === 0 ) {
                $locCase = new PluginProcessmakerCase ;
                $locCase->getFromDB( $_POST['plugin_processmaker_caseId'] ) ;
                if( $locCase->cancelCase() )                
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['cancelled'], true, INFO); 
                else
                    Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled'], true, ERROR); 
            } else
                Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled'], true, ERROR); 
        }
        
        break;   

}

// to return to ticket
Html::back();