fernando/tomolino-processmaker
3
0
Fork 0
Code Releases Activity
Files
82317dce44aad03d8b344d73b144d6e1f7d8f375
tomolino-processmaker/front/processmaker.form.php

201 lines
13 KiB
PHP
Raw Normal View History

2.4.1 initial commit Previous releases can be found here: https://forge.glpi-project.org/projects/processmaker
2015-10-09 14:13:52 +02:00
<?php
if( !defined ('GLPI_ROOT' ) )
define('GLPI_ROOT', '../../..');
include_once (GLPI_ROOT."/inc/includes.php");
include_once '../inc/processmaker.class.php' ;
include_once '../inc/cases.class.php' ;
switch( $_POST["action"] ) {
case 'newcase':
if( isset($_POST['id']) && $_POST['id'] > 0 ) { // then this case will be bound to an item
// we must check if a case is not already existing
// to manage the problem of F5 (Refresh)
$hasCase = PluginProcessmakerProcessmaker::getCaseIdFromItem( $_POST['itemtype'], $_POST['id'] ) ;
if( $hasCase === false && $_POST['plugin_processmaker_process_id'] > 0 ) { //$DB->numrows($res) == 0) {
$myProcessMaker = new PluginProcessmakerProcessmaker() ;
$myProcessMaker->login() ; //openSession();
$requesters = PluginProcessmakerProcessmaker::getItemUsers( $_POST['itemtype'], $_POST['id'], 1 ) ; // 1 for requesters
if( !key_exists( 0, $requesters ) ) {
$requesters[0]['glpi_id'] = 0 ;
$requesters[0]['pm_id'] = 0 ;
}
//$technicians = PluginProcessmakerProcessmaker::getItemUsers( $_POST['itemtype'], $_POST['id'], 2 ) ; // 2 for technicians
//if( !key_exists( 0, $technicians ) ) {
// $technicians[0]['glpi_id'] = Session::getLoginUserID() ;
// $technicians[0]['pm_id'] = PluginProcessmakerProcessmaker::getPMUserId( Session::getLoginUserID() ) ;
//}
// get item info to retreive title, description and duedate
$locTicket = new $_POST['itemtype'] ; //Ticket();
$locTicket->getFromDB( $_POST['id'] ) ;
if($locTicket->countUsers($locTicket::ASSIGN) == 0
|| !$locTicket->isUser($locTicket::ASSIGN, Session::getLoginUserID()) ){
$locTicket->update( array( 'id' => $_POST['id'], '_itil_assign' => array( '_type' => 'user', 'users_id' => Session::getLoginUserID() ) ) ) ;
}
//$writer = PluginProcessmakerProcessmaker::getPMUserId( Session::getLoginUserID() );
if( !isset($locTicket->fields['due_date']) || $locTicket->fields['due_date'] == null ) {
$locTicket->fields['due_date'] = "";
}
$resultCase = $myProcessMaker->newCase( $_POST['plugin_processmaker_process_id'],
array( 'GLPI_ITEM_CAN_BE_SOLVED' => 0,
'GLPI_TICKET_ID' => $_POST['id'],
'GLPI_ITEM_TYPE' => $_POST['itemtype'],
'GLPI_TICKET_REQUESTER_GLPI_ID' => $requesters[0]['glpi_id'],
'GLPI_TICKET_REQUESTER_PM_ID' => $requesters[0]['pm_id'],
'GLPI_TICKET_TITLE' => $locTicket->fields['name'],
'GLPI_TICKET_DESCRIPTION' => $locTicket->fields['content'],
'GLPI_TICKET_DUE_DATE' => $locTicket->fields['due_date'],
'GLPI_TICKET_URGENCY' => $locTicket->fields['urgency'],
'GLPI_ITEM_IMPACT' => $locTicket->fields['impact'],
'GLPI_ITEM_PRIORITY' => $locTicket->fields['priority'],
'GLPI_TICKET_GLOBAL_VALIDATION' => $locTicket->fields['global_validation'] ,
'GLPI_TICKET_TECHNICIAN_GLPI_ID' => Session::getLoginUserID(), //$technicians[0]['glpi_id'],
'GLPI_TICKET_TECHNICIAN_PM_ID' => PluginProcessmakerProcessmaker::getPMUserId( Session::getLoginUserID() ) //$technicians[0]['pm_id']
) ) ;
if ($resultCase->status_code == 0){
$caseInfo = $myProcessMaker->getCaseInfo( $resultCase->caseId );
//$query = "UPDATE APPLICATION SET APP_STATUS='TO_DO' WHERE APP_UID='".$resultCase->caseId."' AND APP_STATUS='DRAFT'" ;
//$res = $DB->query($query) ;
// save info to DB
$query = "INSERT INTO glpi_plugin_processmaker_cases (items_id, itemtype, id, case_num, case_status, processes_id) VALUES (".$_POST['id'].", '".$_POST['itemtype']."', '".$resultCase->caseId."', ".$resultCase->caseNumber.", '".$caseInfo->caseStatus."', '".$caseInfo->processId."');" ;
$res = $DB->query($query) ;
$myProcessMaker->add1stTask($_POST['itemtype'], $_POST['id'], $caseInfo ) ;
//echo "New case ID: $result->caseId, Case No: $result->caseNumber \n";
Html::back();
}
else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['error'][$resultCase->status_code]."<br>$resultCase->message ($resultCase->status_code)", true, ERROR); //echo "Error creating case: $resultCase->message \n";
} else
Html::back();
}
else { // the case is created before the ticket (used for user management before ticket creation)
// list of requesters is needed
// so read ticket
//$requesters = array( ) ;
//foreach( $DB->request( $query ) as $dbuser ) {
// $requesters[] = $dbuser['pm_users_id'] ;
//}
//$writer = PluginProcessmakerProcessmaker::getPMUserId( Session::getLoginUserID() );
//$userGLPI = new User();
//$userGLPI->getFromDB( Session::getLoginUserID() ) ;
//if( $userGLPI->fields['language'] != null )
// $lang = substr( $userGLPI->fields['language'], 0, 2) ;
//else
// $lang = "en" ;
$myProcessMaker = new PluginProcessmakerProcessmaker() ;
$myProcessMaker->login() ; //openSession( $userGLPI->fields['name'], "md5:37d442efb43ebb80ec6f9649b375ab72", $lang) ;
//$resultCase = $myProcessMaker->newCaseImpersonate( $_POST['plugin_processmaker_process_id'], $writer) ;
$resultCase = $myProcessMaker->newCase( $_POST['plugin_processmaker_process_id'], array( 'GLPI_ITEM_CAN_BE_SOLVED' => 0 ) ) ;
if ($resultCase->status_code == 0){
// case is created
// Must show it...
//
$rand = rand( ) ;
Html::redirect($CFG_GLPI['root_doc']."/plugins/processmaker/front/processmaker.helpdesk.form.php?process_id=".$_POST['plugin_processmaker_process_id']."&case_id=".$resultCase->caseId."&rand=$rand&itilcategories_id=".$_POST["itilcategories_id"]."&type=".$_REQUEST["type"]);
} else {
//Html::helpHeader($LANG['job'][13], $_SERVER['PHP_SELF'], $_SESSION["glpiname"]);
//// case is not created show error message
//echo "Error : ".$resultCase->status_code."</br>" ;
//echo $resultCase->message."</br>" ;
//Html::helpFooter();
Session::addMessageAfterRedirect($LANG['processmaker']['item']['error'][$resultCase->status_code]."<br>$resultCase->message ($resultCase->status_code)", true, ERROR); //echo "Error creating case: $resultCase->message \n";
Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1");
}
}
break;
case 'unpausecase_or_reassign_or_delete' :
if( isset( $_POST['unpause'] ) ) {
$myProcessMaker = new PluginProcessmakerProcessmaker() ;
$myProcessMaker->login() ; //openSession();
$pmResultUnpause = $myProcessMaker->unpauseCase( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'] ) ;
if ($pmResultUnpause->status_code == 0){
Html::back();
}
else
echo "Error unpausing case: ".$pmResultUnpause->message." \n";
}
else if( isset( $_POST['reassign'] ) ) {
// here we should re-assign the current task to $_POST['users_id_recipient']
$GLPINewPMUserId = PluginProcessmakerProcessmaker::getPMUserId( $_POST['users_id_recipient'] ) ;
if( $_POST['plugin_processmaker_userId'] != $GLPINewPMUserId ) {
$locPM = new PluginProcessmakerProcessmaker() ;
$locPM->login( ) ;
$pmResponse = $locPM->reassignCase( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'], $GLPINewPMUserId ) ;
if ($pmResponse->status_code == 0){
// we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks
// we need the delindex of the current glpi task, and the delindex of the new one
// search for new delindex
$newCaseInfo = $locPM->getCaseInfo( $_POST['plugin_processmaker_caseId'] ) ;
$newDelIndex = 0 ;
foreach( $newCaseInfo->currentUsers as $newCaseUser ){
if( $newCaseUser->taskId == $_POST['plugin_processmaker_taskId'] && $newCaseUser->delThread == $_POST['plugin_processmaker_delThread'] ) {
$newDelIndex = $newCaseUser->delIndex ;
break ;
}
}
$locPM->reassignTask( $_POST['plugin_processmaker_caseId'], $_POST['plugin_processmaker_delIndex'], $newDelIndex, $_POST['users_id_recipient'] ) ;
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['reassigned'], true, INFO);
// Html::back();
}
else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['notreassigned'].$pmResponse->message, true, ERROR);
} else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['assignedtoyou'], true, ERROR); // Html::back();
}
else if( isset($_POST['delete']) ) {
// delete case from case table, this will also delete the tasks
$locCase = new PluginProcessmakerCases ;
$locCase->getFromDB( $_POST['plugin_processmaker_caseId'] ) ;
if( $locCase->deleteCase() ) {
// request delete from pm itself
$myProcessMaker = new PluginProcessmakerProcessmaker() ;
$myProcessMaker->login() ;
$resultPM = $myProcessMaker->deleteCase( $_POST['plugin_processmaker_caseId'] ) ;
if( $resultPM->status_code == 0 ) {
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['deleted'], true, INFO);
} else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR);
} else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errordeleted'], true, ERROR);
}
else if( isset($_POST['cancel']) ) {
// cancel case from PM
$myProcessMaker = new PluginProcessmakerProcessmaker() ;
$myProcessMaker->login() ;
$resultPM = $myProcessMaker->cancelCase( $_POST['plugin_processmaker_caseId'] ) ; //, $_POST['plugin_processmaker_delIndex'], $_POST['plugin_processmaker_userId'] ) ;
if( $resultPM->status_code === 0 ) {
$locCase = new PluginProcessmakerCases ;
$locCase->getFromDB( $_POST['plugin_processmaker_caseId'] ) ;
if( $locCase->cancelCase() )
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['cancelled'], true, INFO);
else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled'], true, ERROR);
} else
Session::addMessageAfterRedirect($LANG['processmaker']['item']['case']['errorcancelled'], true, ERROR);
}
break;
}
// to return to ticket
Html::back();
?>
Copy Permalink