1225 lines
45 KiB
PHP
1225 lines
45 KiB
PHP
<?php
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/**
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* PluginProcessmakerCase short summary.
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*
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* PluginProcessmakerCase description.
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*
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* @version 1.0
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* @author MoronO
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*/
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class PluginProcessmakerCase extends CommonDBTM {
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//static public $itemtype = 'itemtype'; // Class name or field name (start with itemtype) for link to Parent
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//static public $items_id = 'items_id'; // Field name
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static $rightname = 'plugin_processmaker_case';
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const DRAFT = 'DRAFT';
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const TO_DO = 'TO_DO';
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const COMPLETED = 'COMPLETED';
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const CANCELLED = 'CANCELLED';
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static function getTypeName($nb=0) {
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return _n('Process case', 'Process cases', $nb, 'processmaker');
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}
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//static function canCreate() {
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// return Session::haveRight('plugin_processmaker_config', UPDATE);
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//}
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//static function canView() {
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// return Session::haveRightsOr('plugin_processmaker_case', [READ, UPDATE]);
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//}
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//static function canUpdate( ) {
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// return Session::haveRight('plugin_processmaker_config', UPDATE);
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//}
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//function canUpdateItem() {
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// return Session::haveRight('plugin_processmaker_config', UPDATE);
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//}
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function maybeDeleted() {
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return false;
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}
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static function canDelete() {
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return parent::canDelete();
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}
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function canDeleteItem() {
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return parent::canDeleteItem();
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}
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static function canPurge() {
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return self::canDelete();
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}
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function canPurgeItem() {
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return $this->canDeleteItem();
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}
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static function canCancel() {
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return plugin_processmaker_haveRight('case', CANCEL);
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}
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/**
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* Summary of getTabNameForItem
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* @param CommonGLPI $item is the item
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* @param mixed $withtemplate has template
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* @return array os strings
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*/
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function getTabNameForItem(CommonGLPI $item, $withtemplate=0) {
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if ($item->getType() == __CLASS__) {
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// get tab name for a case itself
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$tabname = __('Case', 'processmaker');
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if ($item->fields['plugin_processmaker_cases_id'] > 0) {
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// case is a sub-case
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$tabname = __('Sub-case', 'processmaker');
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}
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return [ __CLASS__ => $tabname."<sup class='tab_nb'> ".self::getStatus($item->fields['case_status'])."</sup>"];
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} else {
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$items_id = $item->getID();
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$itemtype = $item->getType();
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// count how many cases are on this item
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$cnt = count(self::getIDsFromItem($itemtype, $items_id));
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if ($cnt == 0) {
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return ['processmakercases' => __('Process case', 'processmaker')];
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}
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return ['processmakercases' => _n('Process case', 'Process cases', $cnt, 'processmaker')."<sup class='tab_nb'>$cnt</sup>"];
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}
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}
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/**
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* Summary of getName
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* @param mixed $options
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* @return mixed
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*/
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function getName($options = array()){
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return $this->fields['name'];
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}
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/**
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* Summary of getIDFromItem
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* @param string $itemtype is the item type
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* @param integer $items_id is the item id
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* @return integer cases_id
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*/
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static function getIDFromItem($itemtype, $items_id) {
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$tmp = New self;
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if ($tmp->getFromDBByQuery(" WHERE items_id=$items_id and itemtype='$itemtype'")) {
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return $tmp->getID();
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}
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return false;
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}
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/**
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* Summary of getIDsFromItem
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* returns an array of the case ids linked to the item
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* @param string $itemtype is the item type of the item (Ticket, Problem, Change)
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* @param mixed $items_id is the GLPI id of the item in the type
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* @return array
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*/
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static function getIDsFromItem($itemtype, $items_id) {
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$ret = [];
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foreach(getAllDatasFromTable( self::getTable(), "items_id=$items_id AND itemtype='$itemtype'") as $case) {
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$ret[] = $case['id'];
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}
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return $ret;
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}
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/**
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* Summary of getFromItem
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* @param mixed $itemtype is the item type
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* @param mixed $items_id is the item id
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* @return mixed: returns false when there is no case associated with the item, else fills in the item fields from DB, and returns true
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*/
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//function getFromItem($itemtype, $items_id) {
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// return $this->getFromDBByQuery(" WHERE items_id=$items_id and itemtype='$itemtype'");
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//}
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/**
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* Summary of getFromGUID
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* @param mixed $case_guid
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* @return boolean
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*/
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function getFromGUID($case_guid) {
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return $this->getFromDBByQuery(" WHERE case_guid='$case_guid'");
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}
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/**
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* Summary of getVariables
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* @param mixed $vars
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* @return mixed
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*/
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function getVariables($vars=array()) {
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global $PM_SOAP;
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return $PM_SOAP->getVariables($this->fields['case_guid'], $vars);
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}
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/**
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* Summary of sendVariables
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* @param mixed $vars
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* @return A
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*/
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function sendVariables($vars = array()) {
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global $PM_SOAP;
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return $PM_SOAP->sendVariables($this->fields['case_guid'], $vars);
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}
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/**
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* Summary of getCaseInfo
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* @param mixed $delIndex
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* @return stdClass, a getCaseInfoResponse object, or false exception occured
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*/
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function getCaseInfo($delIndex='') {
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global $PM_SOAP;
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return $PM_SOAP->getCaseInfo($this->fields['case_guid'], $delIndex);
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}
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/**
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* Summary of unpauseCase
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* @param mixed $delIndex
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* @param mixed $userGuid
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* @return an
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*/
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function unpauseCase($delIndex, $userGuid) {
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global $PM_SOAP;
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return $PM_SOAP->unpauseCase($this->fields['case_guid'], $delIndex, $userGuid);
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}
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/**
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* Summary of reassignCase
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* @param mixed $delIndex
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* @param mixed $taskGuid
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* @param mixed $delThread
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* @param mixed $users_id_source
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* @param mixed $users_id_target
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* @return mixed
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*/
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function reassignCase($delIndex, $taskGuid, $delThread, $users_id_source, $users_id_target) {
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global $PM_SOAP;
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$users_guid_source = PluginProcessmakerUser::getPMUserId($users_id_source);
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$users_guid_target = PluginProcessmakerUser::getPMUserId($users_id_target);
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$pmResponse = $PM_SOAP->reassignCase($this->fields['case_guid'], $delIndex, $users_guid_source, $users_guid_target);
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// now should managed GLPI Tasks previously assigned to the $users_guid_source
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if ($pmResponse->status_code == 0) {
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// we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks
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// we need the delindex of the current glpi task, and the delindex of the new one
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// search for new delIndex and new delThread
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$newCaseInfo = $this->getCaseInfo( );
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$newDelIndex = 0;
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$newDelThread = 0;
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foreach ($newCaseInfo->currentUsers as $newCaseUser) {
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if ($newCaseUser->taskId == $taskGuid && $newCaseUser->delThread == $delThread) {
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$newDelIndex = $newCaseUser->delIndex;
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$newDelThread = $newCaseUser->delThread;
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break;
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}
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}
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$this->reassignTask($delIndex, $newDelIndex, $delThread, $newDelThread, $users_id_target );
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return true;
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}
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return false;
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}
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/**
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* Summary of reassignTask
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* @param mixed $delIndex
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* @param mixed $newDelIndex
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* @param mixed $newTech
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*/
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public function reassignTask ($delIndex, $newDelIndex, $delThread, $newDelThread, $newTech) {
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global $DB;
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$query = "SELECT * FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id={$this->getID()} AND del_index=$delIndex AND del_thread=$delThread; ";
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$res = $DB->query($query);
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if ($DB->numrows($res) > 0) {
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$row = $DB->fetch_array( $res );
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$glpi_task = new $row['itemtype'];
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$glpi_task->getFromDB( $row['items_id'] );
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$itilobject_itemtype = $this->fields['itemtype']; //str_replace( 'Task', '', $row['itemtype'] );
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$foreignkey = getForeignKeyFieldForItemType( $itilobject_itemtype );
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PluginProcessmakerProcessmaker::addWatcher( $itilobject_itemtype, $glpi_task->fields[ $foreignkey ], $newTech );
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$glpi_task->update( array( 'id' => $row['items_id'], $foreignkey => $glpi_task->fields[ $foreignkey ], 'users_id_tech' => $newTech ));
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// then update the delIndex and delThread
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$query = "UPDATE glpi_plugin_processmaker_tasks SET del_index = $newDelIndex, del_thread = $newDelThread WHERE id={$row['id']}; ";
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$res = $DB->query($query);
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}
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}
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/**
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* Summary of showCaseProperties
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*/
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function showCaseProperties() {
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global $DB, $PM_DB;
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// get all tasks that are OPEN for any sub-case of this case
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$case_tasks = [];
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$query = "SELECT `glpi_plugin_processmaker_tasks`.* FROM `glpi_plugin_processmaker_tasks`
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WHERE `glpi_plugin_processmaker_tasks`.`plugin_processmaker_cases_id`={$this->getID()} AND `del_thread_status`='OPEN'";
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foreach($DB->request($query) as $task) {
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$case_tasks[$task['del_index']] = $task;
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}
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//// get all tasks that are OPEN for any sub-case of this case
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//$sub_cases = [];
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//$query = "SELECT `glpi_plugin_processmaker_tasks`.* FROM `glpi_plugin_processmaker_tasks`
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// JOIN `glpi_plugin_processmaker_cases` on `glpi_plugin_processmaker_cases`.`id`=`glpi_plugin_processmaker_tasks`.`plugin_processmaker_cases_id`
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// WHERE `glpi_plugin_processmaker_cases`.`plugin_processmaker_cases_id`={$this->getID()} AND `del_thread_status`='OPEN'";
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//foreach($DB->request($query) as $task) {
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// $sub_cases[$task['plugin_processmaker_cases_id']][$task['del_index']] = $task;
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//}
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$caseInfo = $this->getCaseInfo();
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if (property_exists($caseInfo, 'currentUsers')) {
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$caseInfo->currentUsers = $this->sortTasks($caseInfo->currentUsers, PluginProcessmakerUser::getPMUserId(Session::getLoginUserID()));
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}
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$query = "SELECT `DEL_INDEX`, `DEL_DELEGATE_DATE` FROM `APP_DELEGATION` WHERE `APP_UID`='{$caseInfo->caseId}'";
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$tasks = [];
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foreach($PM_DB->request($query) as $row){
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$tasks[$row['DEL_INDEX']] = $row['DEL_DELEGATE_DATE'];
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}
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echo "<p></p>";
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// show the case properties like given by PM server
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$this->showShort($caseInfo);
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// show current (running) tasks properties
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echo "<p></p>";
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echo "<div class='center'>";
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echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
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echo "<tr><th colspan=4>".__('Current task(s) properties', 'processmaker')."</th></tr>";
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if (property_exists($caseInfo, 'currentUsers') && count($caseInfo->currentUsers) > 0) {
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echo "<tr style='font-weight: bold;'>
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<th>".__('Task', 'processmaker')."</th>
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<th>".__('Task guid', 'processmaker')."</th>
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<th>".__('Current user', 'processmaker')."</th>
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<th>".__('Task delegation date', 'processmaker')."</th>
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</tr>";
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foreach($caseInfo->currentUsers as $currentTask) {
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$case_url = $this->getLinkURL().'&forcetab=PluginProcessmakerTask$';
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echo "<tr>";
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if (isset($case_tasks[$currentTask->delIndex])) {
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$case_url .= $case_tasks[$currentTask->delIndex]['id'];
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echo "<td class='tab_bg_2'><a href='$case_url'>".$currentTask->taskName."</a></td>";
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} else {
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$res = $PM_DB->query("SELECT APP_UID FROM SUB_APPLICATION WHERE APP_PARENT='{$this->fields['case_guid']}' AND DEL_INDEX_PARENT={$currentTask->delIndex} AND SA_STATUS='ACTIVE'");
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if ($res && $PM_DB->numrows($res) == 1) {
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$row = $PM_DB->fetch_assoc($res);
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$sub_case = new PluginProcessmakerCase;
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$sub_case->getFromGUID($row['APP_UID']);
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$case_url .= $sub_case->getID()."-".$currentTask->delIndex;
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echo "<td class='tab_bg_2'><a href='$case_url'><sub>> ".$currentTask->taskName."</sub></a></td>";
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} else {
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echo "<td class='tab_bg_2'>".$currentTask->taskName."</td>";
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}
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}
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echo "<td class='tab_bg_2'>".$currentTask->taskId."</td>";
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if ($currentTask->userName == '') {
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echo "<td class='tab_bg_2'>".__('To be claimed', 'processmaker')."</td>";
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} else {
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echo "<td class='tab_bg_2'>".$currentTask->userName."</td>";
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}
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echo "<td class='tab_bg_2'>".$tasks[$currentTask->delIndex]."</td>";
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echo "</tr>";
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}
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} else {
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echo "<td colspan=4>".__('None')."</td>";
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}
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echo "</table>";
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echo "</div>";
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// show the parent case if it's a sub-case
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if ($this->fields['plugin_processmaker_cases_id'] > 0) {
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echo "<p></p>";
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$sub_case = new self;
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$sub_case->getFromDB($this->fields['plugin_processmaker_cases_id']);
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$sub_case->showShort($sub_case->getCaseInfo(), true);
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}
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}
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/**
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* Summary of showShort
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* @param mixed $caseInfo
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* @param mixed $showparenturl
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*/
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function showShort($caseInfo, $showparenturl=false) {
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echo "<div class='center'>";
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echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
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if ($this->fields['plugin_processmaker_cases_id'] > 0) {
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echo "<tr><th colspan=8>".__('Sub-case properties', 'processmaker')."</th></tr>";
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} else {
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if ($showparenturl) {
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echo "<tr><th colspan=8>".__('Parent case properties', 'processmaker')."</th></tr>";
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} else {
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echo "<tr><th colspan=8>".__('Case properties', 'processmaker')."</th></tr>";
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}
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}
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echo "<tr>";
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echo "<th class='tab_bg_2'>".__('Process', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Case title', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Case number', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Case status', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Case guid', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Creator', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Creation date', 'processmaker')."</th>";
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echo "<th class='tab_bg_2'>".__('Last update', 'processmaker')."</th>";
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//echo "<th class='tab_bg_2'>".__('Case description', 'processmaker')."</th>";
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echo "</tr>";
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echo "<tr>";
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echo "<td class='tab_bg_2'>".$caseInfo->processName."</td>";
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if ($showparenturl){
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echo "<td class='tab_bg_2'>".$this->getLink()."</td>";
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} else {
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echo "<td class='tab_bg_2'>".$caseInfo->caseName."</td>";
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}
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echo "<td class='tab_bg_2'>".$caseInfo->caseNumber."</td>";
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echo "<td class='tab_bg_2'>".self::getStatus($caseInfo->caseStatus)."</td>";
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echo "<td class='tab_bg_2'>".$caseInfo->caseId."</td>";
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echo "<td class='tab_bg_2'>".$caseInfo->caseCreatorUserName."</td>";
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echo "<td class='tab_bg_2'>".$caseInfo->createDate."</td>";
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echo "<td class='tab_bg_2'>".$caseInfo->updateDate."</td>";
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//echo "<td class='tab_bg_2'>".$caseInfo->????."</td>";
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echo "</tr>";
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echo "</table>";
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echo "</div>";
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}
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/**
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* Summary of localSortTasks
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* used to sort array of tasks in a currenUsers object
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* @param mixed $a
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* @param mixed $b
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* @return integer
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*/
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static private function localSortTasks ($a, $b) {
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return $a->delIndex - $b->delIndex;
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}
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/**
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* Summary of sortTasks
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* @param mixed $tasks is the array of tasks from a getCaseInfo->currentUsers
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* @param mixed $GLPICurrentPMUserId
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* @return array sorted $tasks
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*/
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public function sortTasks($tasks, $GLPICurrentPMUserId) {
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$tbctasks = [];
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$utasks = [];
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$infotasks = [];
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foreach ($tasks as $caseUser) {
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if ($caseUser->userId == $GLPICurrentPMUserId) {
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$utasks[] = $caseUser;
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} else {
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if ($caseUser->userId == '') { // task to be claimed
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$tbctasks[] = $caseUser;
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} else
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$infotasks[] = $caseUser;
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}
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}
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// order task by "current user", then by "to be claimed", and then push to end "tasks assigned to another user"
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// then by delindex ASC in these three parts
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usort($utasks, 'self::localSortTasks');
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usort($tbctasks, 'self::localSortTasks');
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usort($infotasks, 'self::localSortTasks');
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return array_merge($utasks, $tbctasks, $infotasks);
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}
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/**
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* Summary of showCaseInfoTab
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* Will show information about the current case
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* @param CommonGLPI $case is a PluginProcessmakerCase object
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* @param mixed $tabnum
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* @param mixed $withtemplate
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*/
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static function showCaseInfoTab(CommonGLPI $case, $tabnum=1, $withtemplate=0) {
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// echo 'The idea is to show here the GLPI ITIL item to which it is linked, and to give a resume of the current case status, and to give possibility to delete or cancel the case.';
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echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
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$itemtype = $case->fields['itemtype'];
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|
|
$maintitle = __('Case is linked to a %1s', 'processmaker');
|
|
if ($case->fields['plugin_processmaker_cases_id'] > 0) {
|
|
$maintitle = __('Sub-case is linked to a %1s', 'processmaker');
|
|
}
|
|
|
|
echo "<tr><th colspan=12>".sprintf($maintitle, $itemtype::getTypeName(1))."</th></tr>";
|
|
|
|
Ticket::commonListHeader(Search::HTML_OUTPUT);
|
|
|
|
$itemtype::showShort($case->fields['items_id']);
|
|
|
|
echo "</table>";
|
|
|
|
// show case properties
|
|
$case->showCaseProperties();
|
|
|
|
if ($case->fields['plugin_processmaker_cases_id'] == 0 && self::canCancel() && $case->fields['case_status'] == self::TO_DO) {
|
|
|
|
// it's a main case, not a sub-case
|
|
// and we have the rights to cancel cases
|
|
// show a form to be able to cancel the case
|
|
$rand = rand();
|
|
|
|
echo "<p></p>";
|
|
echo "<form style='margin-bottom: 0px' name='processmaker_case_cancelform$rand' id='processmaker_case_cancelform$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerCase")."'>";
|
|
echo "<div class='center'>";
|
|
echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
|
|
echo "<tr><th colspan='2'>".__('Case cancellation', 'processmaker')."</th></tr>";
|
|
echo "<tr><td class='tab_bg_2' style='width: 10%'>".__('Cancel case', 'processmaker')."</td>";
|
|
echo "<td class='tab_bg_2' >";
|
|
echo "<input type='hidden' name='action' value='cancel'>";
|
|
echo "<input type='hidden' name='cases_id' value='".$case->getID()."'>";
|
|
echo "<input onclick='return confirm(\"".__('Confirm cancellation?', 'processmaker')."\");' type='submit' name='cancel' value='".__('Cancel', 'processmaker')."' class='submit' >";
|
|
echo "</td></tr></table>";
|
|
|
|
Html::closeForm();
|
|
|
|
}
|
|
|
|
// will not show delete button if case is a sub-process
|
|
// and will show it only if it is a draft or if current glpi user has the right to delete cases and session is central
|
|
if ($case->fields['plugin_processmaker_cases_id'] == 0
|
|
&& ($case->fields['case_status'] == self::DRAFT
|
|
|| (plugin_processmaker_haveRight("case", DELETE)
|
|
&& $_SESSION['glpiactiveprofile']['interface'] == 'central'))) {
|
|
|
|
// then propose a button to delete case
|
|
$rand = rand();
|
|
|
|
echo "<p></p>";
|
|
echo "<form style='margin-bottom: 0px' name='processmaker_case_deleteform$rand' id='processmaker_case_deleteform$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerCase")."'>";
|
|
echo "<div class='center'>";
|
|
echo "<table style='margin-bottom: 0px' class='tab_cadre_fixe'>";
|
|
echo "<th colspan='2'>".__('Case deletion', 'processmaker')."</th>";
|
|
echo "<tr><td class='tab_bg_2' style='width: 10%'>".__('Delete case', 'processmaker')."</td>";
|
|
echo "<td class='tab_bg_2' >";
|
|
echo "<input type='hidden' name='action' value='delete'>";
|
|
echo "<input type='hidden' name='cases_id' value='".$case->getID()."'>";
|
|
echo "<input onclick='return confirm(\"".__('Confirm expunge?')."\");' type='submit' name='delete' value='".__('Delete permanently')."' class='submit' >";
|
|
echo "</td></tr></table>";
|
|
|
|
Html::closeForm();
|
|
}
|
|
|
|
return;
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of showForItem
|
|
* Shows list of cases attached to an item
|
|
* @param CommonITILObject $item
|
|
*/
|
|
static function showForItem(CommonITILObject $item) {
|
|
global $DB, $CFG_GLPI;
|
|
|
|
$items_id = $item->getField('id');
|
|
$itemtype = $item->getType();
|
|
//if (!Session::haveRight("problem", Problem::READALL)
|
|
// || !$item->can($ID, READ)) {
|
|
|
|
// return false;
|
|
//}
|
|
|
|
$canupdate = $item->can($items_id, UPDATE);
|
|
|
|
$rand = mt_rand();
|
|
|
|
$query = "SELECT gppc.`id` AS assocID, gppc.`id` as id, gppp.name as pname, gppc.`case_status`, gppc.`plugin_processmaker_cases_id`
|
|
FROM `glpi_plugin_processmaker_cases` as gppc
|
|
LEFT JOIN `glpi_plugin_processmaker_processes` AS gppp ON gppp.`id`=gppc.`plugin_processmaker_processes_id`
|
|
WHERE gppc.`itemtype` = '$itemtype'
|
|
AND gppc.`items_id` = $items_id
|
|
";
|
|
$result = $DB->query($query);
|
|
|
|
$cases = array();
|
|
$used = array();
|
|
if ($numrows = $DB->numrows($result)) {
|
|
while ($data = $DB->fetch_assoc($result)) {
|
|
$cases[$data['id']] = $data;
|
|
$used[$data['id']] = $data['id'];
|
|
}
|
|
}
|
|
|
|
$columns = array('pname' => __('Process', 'processmaker'),
|
|
'name' => __('Title', 'processmaker'),
|
|
'status' => __('Status', 'processmaker'),
|
|
'sub' => __('Sub-case of', 'processmaker')
|
|
);
|
|
|
|
// check if item is not solved nor closed
|
|
if ($canupdate
|
|
&& $item->fields['status'] != CommonITILObject::SOLVED
|
|
&& $item->fields['status'] != CommonITILObject::CLOSED
|
|
&& $_SESSION['glpiactiveprofile']['interface'] != 'helpdesk') {
|
|
echo "<div class='firstbloc'>";
|
|
echo "<form style='margin-bottom: 0px' name='processmaker_form$rand' id='processmaker_form$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerProcessmaker")."'>";
|
|
echo "<input type='hidden' name='action' value='newcase'>";
|
|
echo "<input type='hidden' name='items_id' value='$items_id'>";
|
|
echo "<input type='hidden' name='itemtype' value='$itemtype'>";
|
|
|
|
echo "<table class='tab_cadre_fixe'>";
|
|
echo "<tr class='tab_bg_2'><th colspan='3'>".__('Add a new case', 'processmaker')."</th></tr>";
|
|
|
|
echo "<tr class='tab_bg_2'><td class='tab_bg_2'>";
|
|
_e('Select the process you want to add', 'processmaker');
|
|
echo "</td><td class='tab_bg_2'>";
|
|
if ($itemtype == 'Ticket') {
|
|
$is_itemtype = "AND is_incident=1";
|
|
if ($item->fields['type'] == Ticket::DEMAND_TYPE) {
|
|
$is_itemtype = "AND is_request=1";
|
|
}
|
|
} else {
|
|
$is_itemtype = "AND is_".strtolower($itemtype)."=1";
|
|
}
|
|
PluginProcessmakerProcess::dropdown(['value' => 0,
|
|
'entity' => $item->fields['entities_id'],
|
|
'name' => 'plugin_processmaker_processes_id',
|
|
'condition' => "is_active=1 $is_itemtype"
|
|
]);
|
|
echo "</td><td class='tab_bg_2'>";
|
|
echo "<input type='submit' name='additem' value='"._sx('button','Add')."' class='submit'>";
|
|
echo "</td></tr></table>";
|
|
Html::closeForm();
|
|
echo "</div>";
|
|
}
|
|
|
|
echo "<div class='spaced'>";
|
|
if ($canupdate && $numrows) {
|
|
Html::openMassiveActionsForm('mass'.__CLASS__.$rand);
|
|
$massiveactionparams = array('num_displayed' => $numrows,
|
|
'container' => 'mass'.__CLASS__.$rand);
|
|
Html::showMassiveActions($massiveactionparams);
|
|
}
|
|
echo "<table class='tab_cadre_fixehov'>";
|
|
echo "<tr class='noHover'><th colspan='12'>".PluginProcessmakerCase::getTypeName($numrows)."</th>";
|
|
echo "</tr>";
|
|
if ($numrows) {
|
|
$header_begin = "<tr>";
|
|
$header_top = '';
|
|
$header_bottom = '';
|
|
$header_end = '';
|
|
if ($canupdate
|
|
&& $numrows) {
|
|
$header_top .= "<th width='11'>".Html::getCheckAllAsCheckbox('mass'.__CLASS__.$rand);
|
|
$header_top .= "</th>";
|
|
$header_bottom .= "<th width='11'>".Html::getCheckAllAsCheckbox('mass'.__CLASS__.$rand);
|
|
$header_bottom .= "</th>";
|
|
}
|
|
|
|
foreach ($columns as $key => $val) {
|
|
$header_end .= "<th>$val</th>";
|
|
}
|
|
|
|
$header_end .= "</tr>";
|
|
echo $header_begin.$header_top.$header_end;
|
|
|
|
//Session::initNavigateListItems('PluginProcessmakerCase',
|
|
// //TRANS : %1$s is the itemtype name,
|
|
// // %2$s is the name of the item (used for headings of a list)
|
|
// sprintf(__('%1$s = %2$s'),
|
|
// $itemtype::getTypeName(1), $item->fields["name"]));
|
|
|
|
$i = 0;
|
|
foreach ($cases as $data) {
|
|
Session::addToNavigateListItems('PluginProcessmakerCase', $data["id"]);
|
|
$link = NOT_AVAILABLE;
|
|
$case = new self;
|
|
if ($case->getFromDB($data["id"])) {
|
|
$link = $case->getLink();
|
|
}
|
|
|
|
echo "<tr class='tab_bg_1'>";
|
|
if ($canupdate) {
|
|
echo "<td width='10'>";
|
|
// prevent massiveaction on subprocess
|
|
if ($data['plugin_processmaker_cases_id'] == 0) {
|
|
Html::showMassiveActionCheckBox(__CLASS__, $data["assocID"]);
|
|
}
|
|
echo "</td>";
|
|
}
|
|
echo "<td class='center'>".$data['pname']."</td>";
|
|
echo "<td class='center'>".$link."</td>";
|
|
echo "<td class='center'>".self::getStatus($data['case_status'])."</td>";
|
|
echo "<td class='center'>";
|
|
if ($data['plugin_processmaker_cases_id'] > 0) {
|
|
// then this is a subprocess of
|
|
$maincase = new self;
|
|
if ($maincase->getFromDB($data['plugin_processmaker_cases_id'])) {
|
|
echo $maincase->getLink();
|
|
}
|
|
} else {
|
|
echo '-';
|
|
}
|
|
echo "</td>";
|
|
//echo "<td class='center'>".Html::convDateTime($data["date_creation"])."</td>";
|
|
echo "</tr>";
|
|
|
|
$i++;
|
|
}
|
|
echo $header_begin.$header_top.$header_end;
|
|
|
|
}
|
|
|
|
echo "</table>";
|
|
if ($canupdate && $numrows) {
|
|
$massiveactionparams['ontop'] = false;
|
|
Html::showMassiveActions($massiveactionparams);
|
|
Html::closeForm();
|
|
}
|
|
echo "</div>";
|
|
}
|
|
|
|
/**
|
|
* Summary of displayTabContentForItem
|
|
* @param CommonGLPI $item
|
|
* @param mixed $tabnum
|
|
* @param mixed $withtemplate
|
|
*/
|
|
static function displayTabContentForItem(CommonGLPI $item, $tabnum=1, $withtemplate=0) {
|
|
global $PM_SOAP;
|
|
|
|
if ($item->getType() == __CLASS__) {
|
|
// we are in a case viewing the main tab
|
|
// the 'Case infos' tab
|
|
self::showCaseInfoTab($item, $tabnum, $withtemplate);
|
|
|
|
} else {
|
|
|
|
// show the list of cases attached to the $item ITIL object
|
|
if (!$PM_SOAP->config->fields['maintenance']) {
|
|
self::showForItem($item);
|
|
} else {
|
|
PluginProcessmakerProcessmaker::showUnderMaintenance();
|
|
}
|
|
}
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of deleteTasks
|
|
* will delete all tasks associated with this case from the item
|
|
* @return true if tasks have been deleted from associated item and from case table
|
|
*/
|
|
private function deleteTasks( ) {
|
|
global $DB;
|
|
$ret = false;
|
|
|
|
$query = "DELETE FROM glpi_".strtolower($this->fields['itemtype'])."tasks WHERE id IN (SELECT items_id FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id='".$this->fields['id']."')";
|
|
if ($DB->query( $query )) {
|
|
$query = "DELETE FROM glpi_plugin_processmaker_tasks WHERE plugin_processmaker_cases_id='".$this->fields['id']."'";
|
|
if ($DB->query( $query )) {
|
|
$ret = true;
|
|
}
|
|
}
|
|
return $ret;
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of deleteCase
|
|
* will delete case and all tasks associated with this case from the item
|
|
* @return true if case and tasks have been deleted from associated item and from case table
|
|
*/
|
|
function deleteCase( ) {
|
|
return $this->delete(['id' => $this->getID()]);
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of cancelTasks
|
|
* will mark as information all to_do tasks
|
|
* BEWARE that this will only be done when case is in TO_DO status
|
|
* @return true if tasks have been deleted from associated item and from case table
|
|
*/
|
|
private function cancelTasks( ) {
|
|
global $DB;
|
|
$ret = false;
|
|
|
|
if (isset($this->fields['case_status']) && $this->fields['case_status'] == "TO_DO") {
|
|
$query = "UPDATE glpi_".$this->fields['itemtype']."tasks SET state=0,users_id_tech=0,begin=NULL,end=NULL WHERE state=1 AND id in (select items_id from glpi_plugin_processmaker_tasks where plugin_processmaker_cases_id='".$this->fields['id']."')";
|
|
if ($DB->query( $query )) {
|
|
$ret = true;
|
|
}
|
|
}
|
|
return $ret;
|
|
}
|
|
|
|
|
|
|
|
/**
|
|
* Summary of cancelCase
|
|
* will cancel case and mark 'to_do' tasks associated with this case from the item as information
|
|
* BEWARE that this will only be done when case is in TO_DO status
|
|
* @return true if case and tasks have been cancelled or marked from associated item and from case table
|
|
*/
|
|
function cancelCase( ) {
|
|
global $DB;
|
|
$ret = false;
|
|
|
|
if (isset($this->fields['case_status']) && $this->fields['case_status'] == "TO_DO") {
|
|
if ($this->cancelTasks()) {
|
|
if ($this->update( array( 'id' => $this->getID(), 'case_status' => 'CANCELLED' ) )) {
|
|
$ret=true;
|
|
}
|
|
}
|
|
}
|
|
|
|
return $ret;
|
|
}
|
|
|
|
/**
|
|
* Summary of canSolve
|
|
* To know if a Ticket (Problem or Change) can be solved
|
|
* i.e. the case permits solving of item
|
|
* @param mixed $param is an array containing the item
|
|
* @return bool true to permit solve, false otherwise
|
|
*/
|
|
public static function canSolve ($param) {
|
|
$item = $param['item'];
|
|
$cases = self::getIDsFromItem($item->getType(), $item->getID());
|
|
foreach ($cases as $cases_id) {
|
|
$myCase = new self;
|
|
if ($myCase->getFromDB($cases_id)) {
|
|
$pmVar = $myCase->getVariables(['GLPI_ITEM_CAN_BE_SOLVED']);
|
|
if ($myCase->fields['case_status'] != self::COMPLETED
|
|
&& $myCase->fields['case_status'] != self::CANCELLED
|
|
&& (!isset($pmVar['GLPI_ITEM_CAN_BE_SOLVED']) || $pmVar['GLPI_ITEM_CAN_BE_SOLVED'] != 1)) {
|
|
// then item can't be solved
|
|
return false;
|
|
}
|
|
}
|
|
}
|
|
return true;
|
|
}
|
|
|
|
/**
|
|
* Summary of getToDoTasks
|
|
* @param mixed $item is a Ticket, a Problem or a Change
|
|
* @return array list of tasks with status 'to do' for case associated with item
|
|
*/
|
|
public static function getToDoTasks($item) {
|
|
$ret = [];
|
|
|
|
$cases = self::getIDsFromItem($item->getType(), $item->getID());
|
|
foreach ($cases as $cases_id) {
|
|
$ret = $ret + PluginProcessmakerTask::getToDoTasks($cases_id, $item->getType()."Task");
|
|
}
|
|
|
|
return $ret;
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of getMenuContent
|
|
* @return array
|
|
*/
|
|
static function getMenuContent() {
|
|
|
|
//if (!Session::haveRightsOr('plugin_processmaker_config', [READ, UPDATE])) {
|
|
// return;
|
|
//}
|
|
|
|
$front_page = "/plugins/processmaker/front";
|
|
$menu = array();
|
|
$menu['title'] = self::getTypeName(Session::getPluralNumber());
|
|
$menu['page'] = "$front_page/case.php";
|
|
$menu['links']['search'] = PluginProcessmakerCase::getSearchURL(false);
|
|
if (Session::haveRightsOr("config", [READ, UPDATE])) {
|
|
$menu['links']['config'] = PluginProcessmakerConfig::getFormURL(false);
|
|
}
|
|
|
|
$itemtypes = [
|
|
'PluginProcessmakerCase' => 'cases'
|
|
];
|
|
|
|
foreach ($itemtypes as $itemtype => $option) {
|
|
//$menu['options'][$option]['title'] = $itemtype::getTypeName(Session::getPluralNumber());
|
|
$menu['options'][$option]['page'] = $itemtype::getSearchURL(false);
|
|
$menu['options'][$option]['links']['search'] = $itemtype::getSearchURL(false);
|
|
if (Session::haveRightsOr("config", [READ, UPDATE])) {
|
|
$menu['options'][$option]['links']['config'] = PluginProcessmakerConfig::getFormURL(false);
|
|
}
|
|
switch( $itemtype ) {
|
|
case 'PluginProcessmakerCase':
|
|
//if ($itemtype::canCreate()) {
|
|
//$menu['options'][$option]['links']['add'] = $itemtype::getFormURL(false);
|
|
//}
|
|
break ;
|
|
default :
|
|
$menu['options'][$option]['page'] = PluginProcessmakerProcess::getSearchURL(false);
|
|
break ;
|
|
}
|
|
|
|
}
|
|
return $menu;
|
|
}
|
|
|
|
/**
|
|
* Summary of getSpecificValueToDisplay
|
|
* @param mixed $field
|
|
* @param mixed $values
|
|
* @param array $options
|
|
* @return mixed
|
|
*/
|
|
static function getSpecificValueToDisplay($field, $values, array $options=array()) {
|
|
if (!is_array($values)) {
|
|
$values = array($field => $values);
|
|
}
|
|
switch ($field) {
|
|
case 'id':
|
|
$locCase = new self;
|
|
|
|
//$ret = $locCase->add(['id' => 300, 'itemtype' => 'Ticket', 'items_id' => 252108, 'case_guid' => 'azertyuiop', 'case_num' => -12] );
|
|
$locCase->getFromDB($values['id']);
|
|
return $locCase->getLink();
|
|
|
|
case 'items_id':
|
|
switch ($field) {
|
|
case 8:
|
|
default:
|
|
// show an item link
|
|
$item = new $values['itemtype'];
|
|
$item->getFromDB($values['items_id']);
|
|
return $item->getLink(['forceid' => 1]);
|
|
case 9:
|
|
// show item entity
|
|
$item = new $values['itemtype'];
|
|
$item->getFromDB($values['items_id']);
|
|
$entity = new Entity;
|
|
$entity->getFromDB($item->fields['entities_id']);
|
|
return $entity->getLink(['complete' => 1]);
|
|
|
|
}
|
|
case 'case_status':
|
|
return self::getStatus($values['case_status']);
|
|
|
|
default:
|
|
return parent::getSpecificValueToDisplay($field, $values, $options);
|
|
}
|
|
}
|
|
|
|
|
|
static function getSpecificValueToSelect($field, $name='', $values='', array $options=array()) {
|
|
|
|
if (!is_array($values)) {
|
|
$values = array($field => $values);
|
|
}
|
|
$options['display'] = false;
|
|
|
|
switch ($field) {
|
|
case 'case_status':
|
|
$options['name'] = $name;
|
|
$options['value'] = $values[$field];
|
|
return self::dropdownStatus($options);
|
|
|
|
default:
|
|
return parent::getSpecificValueToSelect($field, $name, $values, $options);
|
|
}
|
|
}
|
|
|
|
|
|
static function dropdownStatus(array $options=array()) {
|
|
|
|
$p['name'] = 'case_status';
|
|
$p['value'] = self::TO_DO;
|
|
$p['showtype'] = 'normal';
|
|
$p['display'] = true;
|
|
|
|
if (is_array($options) && count($options)) {
|
|
foreach ($options as $key => $val) {
|
|
$p[$key] = $val;
|
|
}
|
|
}
|
|
|
|
switch ($p['showtype']) {
|
|
//case 'allowed' :
|
|
// $tab = static::getAllowedStatusArray($p['value']);
|
|
// break;
|
|
|
|
case 'search' :
|
|
$tab = static::getAllStatusArray(true);
|
|
break;
|
|
|
|
default :
|
|
$tab = static::getAllStatusArray(false);
|
|
break;
|
|
}
|
|
|
|
return Dropdown::showFromArray($p['name'], $tab, $p);
|
|
}
|
|
|
|
|
|
static function getAllStatusArray($withmetaforsearch=false) {
|
|
|
|
$tab = array(self::DRAFT => _x('case_status', 'Draft', 'processmaker'),
|
|
self::TO_DO => _x('case_status', 'To do', 'processmaker'),
|
|
self::COMPLETED => _x('case_status', 'Completed', 'processmaker'),
|
|
self::CANCELLED => _x('case_status', 'Cancelled', 'processmaker'));
|
|
|
|
return $tab;
|
|
}
|
|
|
|
|
|
static function getStatus($value) {
|
|
|
|
$tab = static::getAllStatusArray(true);
|
|
// Return $value if not defined
|
|
return (isset($tab[$value]) ? $tab[$value] : $value);
|
|
}
|
|
|
|
/**
|
|
* Summary of getSearchOptions
|
|
* @return mixed
|
|
*/
|
|
function getSearchOptions() {
|
|
$tab = array();
|
|
|
|
$tab['common'] = __('Process cases', 'processmaker');
|
|
|
|
$tab[1]['table'] = self::getTable();
|
|
$tab[1]['field'] = 'id';
|
|
$tab[1]['name'] = __('ID', 'processmaker');
|
|
$tab[1]['datatype'] = 'number';
|
|
$tab[1]['searchtype'] = 'contains';
|
|
$tab[1]['massiveaction'] = false;
|
|
|
|
$tab[2]['table'] = self::getTable();
|
|
$tab[2]['field'] = 'name';
|
|
$tab[2]['name'] = __('Title', 'processmaker');
|
|
$tab[2]['datatype'] = 'itemlink';
|
|
$tab[2]['searchtype'] = 'contains';
|
|
$tab[2]['massiveaction'] = false;
|
|
|
|
$tab[3]['table'] = PluginProcessmakerProcess::getTable();
|
|
$tab[3]['field'] = 'name';
|
|
$tab[3]['name'] = __('Process', 'processmaker');
|
|
$tab[3]['datatype'] = 'itemlink';
|
|
$tab[3]['massiveaction'] = false;
|
|
|
|
|
|
//$tab[7]['table'] = self::getTable();
|
|
//$tab[7]['field'] = 'itemtype';
|
|
//$tab[7]['name'] = __('Item type', 'processmaker');
|
|
//$tab[7]['massiveaction'] = false;
|
|
//$tab[7]['datatype'] = 'text';
|
|
|
|
$tab[8]['table'] = self::getTable();
|
|
$tab[8]['field'] = 'items_id';
|
|
$tab[8]['name'] = __('Item', 'processmaker');
|
|
$tab[8]['massiveaction'] = false;
|
|
$tab[8]['datatype'] = 'specific';
|
|
$tab[8]['additionalfields'] = ['itemtype'];
|
|
|
|
$tab[9]['table'] = Entity::getTable();
|
|
$tab[9]['field'] = 'name';
|
|
$tab[9]['name'] = __('Item entity', 'processmaker');
|
|
$tab[9]['massiveaction'] = false;
|
|
$tab[9]['datatype'] = 'itemlink';
|
|
|
|
$tab[10]['table'] = self::getTable();
|
|
$tab[10]['field'] = 'case_status';
|
|
$tab[10]['name'] = __('Status', 'processmaker');
|
|
$tab[10]['datatype'] = 'specific';
|
|
$tab[10]['searchtype'] = ['contains', 'equals', 'notequals'];
|
|
$tab[10]['massiveaction'] = false;
|
|
|
|
|
|
$tab[14]['table'] = self::getTable();
|
|
$tab[14]['field'] = 'plugin_processmaker_cases_id';
|
|
$tab[14]['name'] = __('Sub-case of', 'processmaker');
|
|
$tab[14]['datatype'] = 'itemlink';
|
|
$tab[14]['massiveaction'] = false;
|
|
|
|
return $tab;
|
|
}
|
|
|
|
|
|
function showForm ($ID, $options=array('candel'=>false)) {
|
|
//global $DB, $CFG_GLPI, $LANG;
|
|
|
|
$options['candel'] = true;
|
|
|
|
$this->initForm($ID, $options);
|
|
$this->showFormHeader($options);
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td>".__("Name")."</td><td>";
|
|
//echo "<input size='100' type='text' name='name' value='".Html::cleanInputText($this->fields["name"])."'>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Active")."</td><td>";
|
|
//Dropdown::showYesNo("is_active", $this->fields["is_active"]);
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("External data")."</td><td>";
|
|
//Dropdown::showYesNo("is_externaldata", $this->fields["is_externaldata"]);
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Self")."</td><td>";
|
|
//Dropdown::showYesNo("is_self", $this->fields["is_self"]);
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Source task GUID")."</td><td>";
|
|
////PluginProcessmakerTaskCategory::dropdown(array('name' => 'plugin_processmaker_taskcategories_id_source',
|
|
//// 'display_emptychoice' => false,
|
|
//// 'value' => $this->fields['plugin_processmaker_taskcategories_id_source']));
|
|
//echo "<input size='100' type='text' name='sourcetask_guid' value='".$this->fields["sourcetask_guid"]."'>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Target task GUID")."</td><td>";
|
|
////PluginProcessmakerTaskCategory::dropdown(array('name' => 'plugin_processmaker_taskcategories_id_target',
|
|
//// 'display_emptychoice' => false,
|
|
//// 'value' => $this->fields['plugin_processmaker_taskcategories_id_target']));
|
|
//echo "<input size='100' type='text' name='targettask_guid' value='".$this->fields["targettask_guid"]."'>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Target process GUID")."</td><td>";
|
|
////Dropdown::show( 'PluginProcessmakerProcess', array('name' => 'plugin_processmaker_processes_id',
|
|
//// 'display_emptychoice' => true,
|
|
//// 'value' => $this->fields['plugin_processmaker_processes_id'],
|
|
//// 'condition' => 'is_active = 1'));
|
|
//echo "<input size='100' type='text' name='targetprocess_guid' value='".$this->fields["targetprocess_guid"]."'>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td>".__("Target dynaform GUID")."</td><td>";
|
|
//echo "<input size='100' type='text' name='targetdynaform_guid' value='".$this->fields["targetdynaform_guid"]."'>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td>".__("Source condition")."</td><td>";
|
|
////echo "<input size='100' type='text' name='sourcecondition' value='".$this->fields["sourcecondition"]."'>";
|
|
//echo "<textarea cols='100' rows='3' name='sourcecondition' >".$this->fields["sourcecondition"]."</textarea>";
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td >".__("Claim target task")."</td><td>";
|
|
//Dropdown::showYesNo("is_targettoclaim", $this->fields["is_targettoclaim"]);
|
|
//echo "</td></tr>";
|
|
|
|
//echo "<tr class='tab_bg_1'>";
|
|
//echo "<td>".__("External application JSON config")."</td><td>";
|
|
//echo "<textarea cols='100' rows='6' name='externalapplication' >".$this->fields["externalapplication"]."</textarea>";
|
|
//echo "</td></tr>";
|
|
|
|
|
|
$this->showFormButtons($options );
|
|
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of defineTabs
|
|
* @param mixed $options
|
|
* @return array
|
|
*/
|
|
function defineTabs($options=array()) {
|
|
|
|
// $ong = array('empty' => $this->getTypeName(1));
|
|
$ong = array();
|
|
//$this->addDefaultFormTab($ong);
|
|
|
|
$this->addStandardTab('PluginProcessmakerTask', $ong, $options);
|
|
|
|
$this->addStandardTab(__CLASS__, $ong, $options);
|
|
|
|
$this->addStandardTab('PluginProcessmakerCasemap', $ong, $options);
|
|
|
|
$this->addStandardTab('PluginProcessmakerCasehistory', $ong, $options);
|
|
|
|
$this->addStandardTab('PluginProcessmakerCasechangelog', $ong, $options);
|
|
|
|
$this->addStandardTab('PluginProcessmakerCasedynaform', $ong, $options);
|
|
|
|
return $ong;
|
|
}
|
|
|
|
/**
|
|
* Actions done after the PURGE of the item in the database
|
|
*
|
|
* @return nothing
|
|
**/
|
|
|
|
/**
|
|
* Summary of post_purgeItem
|
|
* Actions done after the PURGE of the item in the database
|
|
* Will purge the tasks and the PM case and recursively the sub-cases if any
|
|
* @return boolean|integer
|
|
*/
|
|
function post_purgeItem() {
|
|
global $PM_SOAP;
|
|
$ret = false;
|
|
|
|
$PM_SOAP->login(true);
|
|
if ($this->deleteTasks() && $this->deleteCronTaskActions() && $PM_SOAP->deleteCase($this->fields['case_guid'])->status_code == 0) {
|
|
$ret = true;
|
|
// then must delete any sub-processes (sub-cases)
|
|
foreach(getAllDatasFromTable(self::getTable(), "`plugin_processmaker_cases_id` = ".$this->getID()) as $row){
|
|
$tmp = new self;
|
|
$tmp->fields = $row;
|
|
$ret &= $tmp->delete(['id' => $row['id']]);
|
|
}
|
|
}
|
|
return $ret;
|
|
}
|
|
|
|
|
|
/**
|
|
* Summary of deleteCronTaskActions
|
|
* Will delete any cron task actions taht are linked to current case
|
|
*/
|
|
function deleteCronTaskActions( ) {
|
|
global $DB;
|
|
|
|
$query = "DELETE FROM `glpi_plugin_processmaker_crontaskactions` WHERE `plugin_processmaker_cases_id` = ".$this->getID();
|
|
|
|
return $DB->query($query);
|
|
}
|
|
} |