69 lines
2.8 KiB
PHP
69 lines
2.8 KiB
PHP
<?php
|
|
|
|
// ----------------------------------------------------------------------
|
|
// Original Author of file: MoronO
|
|
// Purpose of file: mimic tracking.injector.php
|
|
// ----------------------------------------------------------------------
|
|
if( isset( $_REQUEST['_glpi_csrf_token'] ) ) {
|
|
define('GLPI_KEEP_CSRF_TOKEN', true) ;
|
|
}
|
|
$PM_POST = $_POST;
|
|
$PM_REQUEST = $_REQUEST;
|
|
$PM_GET = $_GET;
|
|
include( "../../../inc/includes.php" );
|
|
|
|
if (empty($_POST["_type"])
|
|
|| ($_POST["_type"] != "Helpdesk")
|
|
|| !$CFG_GLPI["use_anonymous_helpdesk"]) {
|
|
Session::checkRight("ticket", CREATE);
|
|
}
|
|
|
|
// Security check
|
|
if (empty($_POST) || count($_POST) == 0) {
|
|
Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php");
|
|
}
|
|
|
|
// here we are going to test if we must start a process
|
|
if( isset($_POST["_from_helpdesk"]) && $_POST["_from_helpdesk"] == 1
|
|
&& isset($_POST["type"]) //&& $_POST["type"] == Ticket::DEMAND_TYPE
|
|
&& isset($_POST["itilcategories_id"])
|
|
&& isset($_POST["entities_id"])) {
|
|
// here we have to check if there is an existing process in the entity and with the category
|
|
// if yes we will start it
|
|
// if not we will continue
|
|
// special case if RUMT plugin is enabled and no process is available and category is 'User Management' then must start RUMT.
|
|
|
|
$processList = PluginProcessmakerProcessmaker::getProcessesWithCategoryAndProfile( $_POST["itilcategories_id"], $_POST["type"], $_SESSION['glpiactiveprofile']['id'], $_POST["entities_id"] ) ;
|
|
|
|
// currently only one process should be assigned to this itilcategory so this array should contain only one row
|
|
$processQt = count( $processList ) ;
|
|
if( $processQt == 1 ) {
|
|
$_POST['action']='newcase';
|
|
$_POST['plugin_processmaker_processes_id'] = $processList[0]['id'];
|
|
include (GLPI_ROOT . "/plugins/processmaker/front/processmaker.form.php");
|
|
die() ;
|
|
} elseif( $processQt > 1 ) {
|
|
// in this case we should show the process dropdown selection
|
|
include (GLPI_ROOT . "/plugins/processmaker/front/processmaker.helpdesk.form.php");
|
|
die() ;
|
|
} else{
|
|
// in this case should start RUMT
|
|
// if and only if itilcategories_id matches one of the 'User Management' categories
|
|
// could be done via ARBehviours or RUMT itself
|
|
$userManagementCat = array( 100556, 100557, 100558 ) ;
|
|
$plug = new Plugin ;
|
|
if( $processQt == 0 && in_array( $_POST["itilcategories_id"], $userManagementCat) && $plug->isActivated('rayusermanagementticket' )) {
|
|
Html::redirect($CFG_GLPI['root_doc']."/plugins/rayusermanagementticket/front/rayusermanagementticket.helpdesk.public.php");
|
|
}
|
|
}
|
|
}
|
|
|
|
// prepare environment for std tracking.injector.php
|
|
// switch to front dir
|
|
chdir(GLPI_ROOT."/front");
|
|
// revert back $_POST, $_GET and $_REQUEST
|
|
$_GET = $PM_GET;
|
|
$_POST = $PM_POST;
|
|
$_REQUEST = $PM_REQUEST;
|
|
include (GLPI_ROOT . "/front/tracking.injector.php");
|