184 lines
6.4 KiB
PHP
184 lines
6.4 KiB
PHP
<?php
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// ----------------------------------------------------------------------
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// Original Author of file:
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// Purpose of file:
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// ----------------------------------------------------------------------
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include( "../../../inc/includes.php");
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if (empty($_POST["_type"])
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|| ($_POST["_type"] != "Helpdesk")
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|| !$CFG_GLPI["use_anonymous_helpdesk"]) {
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Session::checkRight("ticket", CREATE);
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}
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// Security check
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if (empty($_POST) || count($_POST) == 0) {
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Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php");
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}
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// here we are going to test if we must start a process
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if( isset($_POST["_from_helpdesk"]) && $_POST["_from_helpdesk"] == 1
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&& isset($_POST["type"]) //&& $_POST["type"] == Ticket::DEMAND_TYPE
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&& isset($_POST["itilcategories_id"])
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&& isset($_POST["entities_id"])) {
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// here we have to check if there is an existing process in the entity and with the category
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// if yes we will start it
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// if not we will continue
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// special case if RUMT plugin is enabled and no process is available and category is 'User Management' then must start RUMT.
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$processList = PluginProcessmakerProcessmaker::getProcessesWithCategoryAndProfile( $_POST["itilcategories_id"], $_POST["type"], $_SESSION['glpiactiveprofile']['id'], $_POST["entities_id"] ) ;
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// currently only one process should be assigned to this itilcategory so this array should contain only one row
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$processQt = count( $processList ) ;
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if( $processQt == 1 ) {
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$_POST['action']='newcase';
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$_POST['plugin_processmaker_process_id'] = $processList[0]['id'];
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include (GLPI_ROOT . "/plugins/processmaker/front/processmaker.form.php");
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die() ;
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} elseif( $processQt > 1 ) {
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// in this case we should show the process dropdown selection
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include (GLPI_ROOT . "/plugins/processmaker/front/processmaker.helpdesk.form.php");
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die() ;
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} else{
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// in this case should start RUMT
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// if and only if itilcategories_id matches one of the 'User Management' categories
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// could be done via ARBehviours or RUMT itself
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$userManagementCat = array( 100556, 100557, 100558 ) ;
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$plug = new Plugin ;
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if( $processQt == 0 && in_array( $_POST["itilcategories_id"], $userManagementCat) && $plug->isActivated('rayusermanagementticket' )) {
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Html::redirect($CFG_GLPI['root_doc']."/plugins/rayusermanagementticket/front/rayusermanagementticket.helpdesk.public.php");
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}
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}
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}
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if( !function_exists('stripcslashes_deep') ){
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/**
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* Strip c slash for variable & array
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*
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* @param $value array or string: item to stripslashes (array or string)
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*
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* @return stripcslashes item
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**/
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function stripcslashes_deep($value) {
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$value = is_array($value) ?
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array_map('stripcslashes_deep', $value) :
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stripcslashes($value);
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return $value;
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}
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}
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if( !function_exists('http_formdata_flat_hierarchy') ) {
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/**
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* Summary of http_formdata_flat_hierarchy
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* @param mixed $data
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* @return array
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*/
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function http_formdata_flat_hierarchy($data) {
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$vars=array();
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foreach($data as $key=>$value) {
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if(is_array($value)) {
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$temp = array() ;
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foreach($value as $k2 => $val2){
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$temp[ $key.'['.$k2.']' ] = $val2 ;
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}
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$vars = array_merge( $vars, http_formdata_flat_hierarchy($temp) );
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}
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else {
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$vars[$key]=$value;
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}
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}
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return $vars;
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}
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}
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if( !function_exists('tmpdir') ) {
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/**
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* Summary of tmpdir
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* Will attempts $attempts to create a random temp dir in $path
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* see: http://php.net/manual/en/function.mkdir.php
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* @param string $path: dir into the temp subdir will be created
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* @param string $prefix: used to prefix the random number for dir name
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* @param int $attempts: is the quantity of attempts trying to create tempdir
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* @return bool|string: false if $attempts has been reached, otherwise the path to the newly created dir
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*/
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function tmpdir($path, $prefix='', $attempts=3){
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$count = 1 ;
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do {
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$rand=$prefix.rand() ;
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} while( !mkdir($path.'/'.$rand) && $count++ < $attempts ) ;
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return ($count < $attempts ? $path.'/'.$rand : false ) ;
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}
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}
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// by default loads standard page from GLPI
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//include (GLPI_ROOT . "/front/tracking.injector.php");
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$ch = curl_init();
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curl_setopt($ch, CURLOPT_COOKIE, $_SERVER['HTTP_COOKIE']);
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// why not [HTTP_REFERER] "http://fry07689-glpi090.fr.ray.group/front/helpdesk.public.php?create_ticket=1" string
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curl_setopt($ch, CURLOPT_REFERER, "http://".$_SERVER['SERVER_NAME' ].$CFG_GLPI["root_doc"]."/front/tracking.injector.php" ) ;
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curl_setopt($ch, CURLOPT_POST, 1);
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$data = http_formdata_flat_hierarchy( $_REQUEST ) ;
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// CSRF management
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if( GLPI_USE_CSRF_CHECK ) {
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// must set a csrf token
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$data['_glpi_csrf_token'] = Session::getNewCSRFToken() ;
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}
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$data = array_map('Toolbox::unclean_cross_side_scripting_deep', $data);
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$data = array_map('stripcslashes_deep', $data);
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// need to add files if some are uploaded
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$files = array() ;
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$paths = array() ;
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if( isset( $_FILES['filename']['name'] ) && is_array($_FILES['filename']['name']) && count($_FILES['filename']['name']) > 0) {
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foreach( $_FILES['filename']['name'] as $num => $file ){
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if( $file <> '' ){
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$path = str_replace( '\\', '/', $_FILES['filename']['tmp_name'][$num] ) ;
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$path = explode('/', $path);
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array_pop( $path ) ;
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$path = tmpdir(implode( '/', $path ), 'php_tmp') ;
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if( $path !== false ) {
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$paths[$num] = $path;
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$files[$num] = $paths[$num].'/'.$file;
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copy( $_FILES['filename']['tmp_name'][$num], $files[$num] ) ;
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$data['filename['.$num.']']='@'.$files[$num] ;
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}
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}
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}
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}
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curl_setopt($ch, CURLOPT_POSTFIELDS, $data);
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//curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ;
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//curl_setopt($ch, CURLOPT_PROXY, "localhost:8888");
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curl_setopt($ch, CURLOPT_URL, "http://".$_SERVER['SERVER_NAME' ].$CFG_GLPI["root_doc"]."/front/tracking.injector.php");
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// as sessions in PHP are not re-entrant, we MUST close current one before curl_exec
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@session_write_close() ;
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curl_exec ($ch);
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curl_close ($ch);
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// need to delete temp files
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foreach( $files as $file ) {
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unlink( $file ) ;
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}
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foreach( $paths as $path ) {
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rmdir( $path ) ;
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}
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