* Bugfix Uncaught ReferenceError: $ is not defined on ITIL Object creation * Delete error message after case cancellation successfully * change minimum version of processmaker server * delete TODO comment * Add possibility to cancel case with multiple tasks * bugfix delete reminder on case's cancel or delete * Add behavior on a claimed task or reasign to the current user for show task in timeline * Fixed issue with default dates settings in reminders for tasks * Added shortcut to select "Me as sender" * Added a test to prevent post-only user to set reminder settings * Updated XML * Fix issue with screen view * Adjusted wordings * Reviewed $new_date computation in cron * Bugfix creating a case in processcase tab doesn't redirect to the case * Adjusted visualization for Reminder * Added an <hr> * Adjusted values in dropdowns when settings are NULL * Added a test to prevent sending of remminders to "ProcessMaker" user * Added view of default and actual reminder settings for a PM task * cronPMReminder reflects changes and send reminders * Re-engineered table fields and search options * Fixed issue with FUP that were no longuer added to timeline. * Added automatic reminders * bugfix on filter * Changed copyrights * added .gitignore * add process category search option + input in process form * Added process categories * bugfixes on helpdesk process * bugfixes html_tags and actiontime * Changed the way the userId of the first task was computed, to be able to have a tobeclaimed task * Added get/set APP_DATA scripts to be able to read/write the APP_DATA in json files * Added a followup when a reminder is sent to task user (or group) Set version 5.2.3
94 lines
4.0 KiB
PHP
94 lines
4.0 KiB
PHP
<?php
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/*
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-------------------------------------------------------------------------
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ProcessMaker plugin for GLPI
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Copyright (C) 2014-2024 by Raynet SAS a company of A.Raymond Network.
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https://www.araymond.com/
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-------------------------------------------------------------------------
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LICENSE
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This file is part of ProcessMaker plugin for GLPI.
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This file is free software; you can redistribute it and/or modify
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it under the terms of the GNU General Public License as published by
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the Free Software Foundation; either version 2 of the License, or
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(at your option) any later version.
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This plugin is distributed in the hope that it will be useful,
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but WITHOUT ANY WARRANTY; without even the implied warranty of
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MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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GNU General Public License for more details.
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You should have received a copy of the GNU General Public License
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along with this plugin. If not, see <http://www.gnu.org/licenses/>.
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--------------------------------------------------------------------------
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*/
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// ----------------------------------------------------------------------
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// Original Author of file: MoronO
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// Purpose of file: mimic tracking.injector.php
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// ----------------------------------------------------------------------
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if (isset( $_REQUEST['_glpi_csrf_token'] )) {
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define('GLPI_KEEP_CSRF_TOKEN', true);
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}
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$PM_POST = $_POST;
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$PM_REQUEST = $_REQUEST;
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$PM_GET = $_GET;
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include( "../../../inc/includes.php" );
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if (empty($_REQUEST["_type"])
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|| ($_REQUEST["_type"] != "Helpdesk")
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|| !$CFG_GLPI["use_anonymous_helpdesk"]) {
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Session::checkRight("ticket", CREATE);
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}
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// Security check
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if (empty($_REQUEST) || count($_REQUEST) == 0) {
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Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php");
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}
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// here we are going to test if we must start a process
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if (isset($_REQUEST["_from_helpdesk"]) && $_REQUEST["_from_helpdesk"] == 1
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&& isset($_REQUEST["type"]) //&& $_REQUEST["type"] == Ticket::DEMAND_TYPE
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&& isset($_REQUEST["itilcategories_id"])
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&& isset($_REQUEST["entities_id"])) {
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// here we have to check if there is an existing process in the entity and with the category
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// if yes we will start it
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// if not we will continue
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// special case if RUMT plugin is enabled and no process is available and category is 'User Management' then must start RUMT.
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$processList = PluginProcessmakerProcessmaker::getProcessesWithCategoryAndProfile( $_REQUEST["itilcategories_id"], $_REQUEST["type"], $_SESSION['glpiactiveprofile']['id'], $_REQUEST["entities_id"] );
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// currently only one process should be assigned to this itilcategory so this array should contain only one row
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$processQt = count( $processList );
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if ($processQt == 1) {
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$_REQUEST['action']='newcase';
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$_REQUEST['plugin_processmaker_processes_id'] = $processList[0]['id'];
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include (PLUGIN_PROCESSMAKER_ROOT . "/front/processmaker.form.php");
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die();
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} else if ($processQt > 1) {
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// in this case we should show the process dropdown selection
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include (PLUGIN_PROCESSMAKER_ROOT . "/front/processmaker.helpdesk.form.php");
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die();
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} else {
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// in this case should start RUMT
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// if and only if itilcategories_id matches one of the 'User Management' categories
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// could be done via ARBehviours or RUMT itself
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$userManagementCat = [ 100556, 100557, 100558 ];
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$plug = new Plugin;
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if ($processQt == 0 && in_array( $_REQUEST["itilcategories_id"], $userManagementCat) && $plug->isActivated('rayusermanagementticket' )) {
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Html::redirect($CFG_GLPI['root_doc']."/plugins/rayusermanagementticket/front/rayusermanagementticket.helpdesk.public.php");
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}
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}
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}
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// prepare environment for std tracking.injector.php
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// switch to front dir
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chdir(GLPI_ROOT."/front");
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// revert back $_POST, $_GET and $_REQUEST
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$_GET = $PM_GET;
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$_POST = $PM_POST;
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$_REQUEST = $PM_REQUEST;
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include (GLPI_ROOT . "/front/tracking.injector.php");
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