. -------------------------------------------------------------------------- */ /** * tasks short summary. * * tasks description. * * @version 1.0 * @author MoronO */ class PluginProcessmakerTask extends CommonITILTask { private $itemtype; function __construct($itemtype = 'TicketTask') { parent::__construct(); $this->itemtype = $itemtype; } const OPEN = 'OPEN'; const CLOSED = 'CLOSED'; const INFO = 'INFO'; /** * Name of the type * * @param $nb : number of item in the type (default 0) **/ static function getTypeName($nb = 0) { return _n('Process case task', 'Process case tasks', $nb, 'processmaker'); } function getItilObjectItemType() { return str_replace('Task', '', $this->itemtype); } /** * Summary of getFromDB * @param mixed $items_id * @return bool */ function getFromDB($items_id) { global $DB; //if ($this->getFromDBByQuery(" WHERE itemtype='".$this->itemtype."' AND items_id=$items_id;" )) { if ($this->getFromDBByRequest([ 'WHERE' => [ 'itemtype' => $this->itemtype, 'items_id' => $items_id ], ])) { $task = new $this->itemtype; if ($task->getFromDB( $items_id )) { // then we should add our own fields $task->fields['items_id'] = $this->fields['id']; $task->fields['itemtype'] = $this->fields['itemtype']; unset( $this->fields['id'] ); unset( $this->fields['items_id'] ); unset( $this->fields['itemtype'] ); foreach ($this->fields as $field => $val) { $task->fields[ $field ] = $val; } $this->fields = $task->fields; return true; } } return false; } /** * Summary of getPMTaskID * @return mixed */ function getPMTaskID() { return $this->fields['items_id']; } /** * Summary of getToDoTasks * returns all 'to do' tasks associated with this case * @param mixed $case_id */ public static function getToDoTasks($case_id) { global $DB; $ret = []; $dbu = new DbUtils; $selfTable = $dbu->getTableForItemType(__CLASS__); $res = $DB->request([ 'SELECT' => 'items_id AS taskID', 'FROM' => $selfTable, 'WHERE' => [ 'AND' => [ 'del_thread_status' => self::OPEN, 'plugin_processmaker_cases_id' => $case_id ] ] ]); foreach ($res as $row) { $ret[$row['taskID']] = $row['taskID']; } return $ret; } static function canView() { return true; } static function populatePlanning($params = []) :array { $events = []; if (isset($params['start'])) { $params['begin'] = $params['start']; //'2000-01-01 00:00:00'; if ($params['type'] == 'group') { $params['who_group'] = $params['who']; $params['whogroup'] = $params['who']; $params['who'] = 0; } $objects = ['TicketTask', 'ChangeTask', 'ProblemTask']; foreach ($_SESSION['glpi_plannings']['filters'] as $tasktype => $iteminfo) { if (!$iteminfo['display'] || !in_array($tasktype, $objects)) { continue; } $ret = CommonITILTask::genericPopulatePlanning($tasktype, $params); foreach ($ret as $key => $event) { // if todo or done but need to show them (=planning) if ($event['state'] == Planning::TODO || $event['state'] == Planning::INFO || ($params['display_done_events'] == 1 && $event['state'] == Planning::DONE)) { // check if task is one within a case $pmTask = new PluginProcessmakerTask($tasktype); if ($pmTask->getFromDB($event[strtolower($tasktype).'s_id'])) { $event['editable'] = false; $tmpCase = new PluginProcessmakerCase; $tmpCase->getFromDB($pmTask->fields['plugin_processmaker_cases_id']); $event['url'] = $tmpCase->getLinkURL().'&forcetab=PluginProcessmakerTask$'.$pmTask->fields['items_id']; $taskCat = new TaskCategory; $taskCat->getFromDB( $pmTask->fields['taskcategories_id'] ); $taskComment = isset($taskCat->fields['comment']) ? $taskCat->fields['comment'] : ''; if (Session::haveTranslations('TaskCategory', 'comment')) { $taskComment = DropdownTranslation::getTranslatedValue( $taskCat->getID(), 'TaskCategory', 'comment', $_SESSION['glpilanguage'], $taskComment ); } $event['content'] = str_replace( '##processmaker.taskcomment##', $taskComment, $event['content'] ); $event['content'] = str_replace( ['\n##processmakercase.url##', '##processmakercase.url##'], "", $event['content'] ); $events[$key] = $event; } } } } } return $events; } function getTabNameForItem(CommonGLPI $case, $withtemplate = 0) { global $DB, $PM_DB; $tab = []; $caseInfo = $case->getCaseInfo(); if (property_exists($caseInfo, 'currentUsers')) { $dbu = new DbUtils; $GLPICurrentPMUserId = PluginProcessmakerUser::getPMUserId(Session::getLoginUserID()); // get all tasks that are OPEN for this case $tasks = []; $res = $DB->request( 'glpi_plugin_processmaker_tasks', [ 'AND' => [ 'plugin_processmaker_cases_id' => $case->fields['id'], 'del_thread_status' => self::OPEN ] ] ); foreach ($res as $task) { $tasks[$task['del_index']] = $task; } $caseInfo->currentUsers = $case->sortTasks($caseInfo->currentUsers, $GLPICurrentPMUserId); $main_tasks = []; //will contains the tasks that are main-processes foreach ($caseInfo->currentUsers as $caseUser) { $title = $caseUser->taskName; if (isset($tasks[$caseUser->delIndex])) { $hide_claim_button = false; if ($caseUser->userId == '') { // task to be claimed $itemtask = $dbu->getItemForItemtype($tasks[$caseUser->delIndex]['itemtype']); $itemtask->getFromDB($tasks[$caseUser->delIndex]['items_id']); // check if this group can be found in the current user's groups if (!isset($_SESSION['glpigroups']) || !in_array( $itemtask->fields['groups_id_tech'], $_SESSION['glpigroups'] )) { $hide_claim_button = true; } } $tab[$tasks[$caseUser->delIndex]['id']] = ($caseUser->userId != '' && $caseUser->userId != $GLPICurrentPMUserId) || $hide_claim_button ? "$title" : $title; } else { $main_tasks[$caseUser->delIndex] = $caseUser; } } foreach ($main_tasks as $task) { $res = $PM_DB->request([ 'SELECT' => 'APP_UID', 'FROM' => 'SUB_APPLICATION', 'WHERE' => [ 'AND' => [ 'APP_PARENT' => $case->fields['case_guid'], 'DEL_INDEX_PARENT' => $task->delIndex, 'SA_STATUS' => 'ACTIVE' ] ] ]); if ($res->numrows() == 1 && $row = $res->current()) { //$row = $PM_DB->fetch_assoc($res); $loc_case = new PluginProcessmakerCase; $loc_case->getFromGUID($row['APP_UID']); $tab[$loc_case->getID()."-".$task->delIndex] = "> ".$task->taskName.""; } } } return $tab; } /** * Summary of displayTabContentForItem * @param CommonGLPI $case the PluginProcessmakerCase * @param integer $tabnum contains the PluginProcessmakerTask id * @param mixed $withtemplate */ static function displayTabContentForItem(CommonGLPI $case, $tabnum = 1, $withtemplate = 0) { global $CFG_GLPI, $PM_SOAP, $DB, $PM_DB; $dbu = new DbUtils; $rand = rand(); // check if we are going to view a sub-task, then redirect to sub-case itself if (preg_match('/^(?\'cases_id\'\d+)-(\d+)$/', $tabnum, $matches)) { // Show sub-task list // get all tasks that are OPEN for any sub-case of this case $sub_tasks = []; $res = $DB->request( 'glpi_plugin_processmaker_tasks AS ppt', ['AND' => [ 'ppt.plugin_processmaker_cases_id' => $matches['cases_id'], 'del_thread_status' => self::OPEN] ] ); //$query = "SELECT `glpi_plugin_processmaker_tasks`.* FROM `glpi_plugin_processmaker_tasks` // WHERE `glpi_plugin_processmaker_tasks`.`plugin_processmaker_cases_id`={$matches['cases_id']} AND `del_thread_status`='OPEN'"; //foreach ($DB->request($query) as $task) { foreach ($res as $task) { $sub_tasks[$task['plugin_processmaker_cases_id']][$task['del_index']] = $task; } $sub_case = new PluginProcessmakerCase; $sub_case->getFromDB($matches['cases_id']); $sub_case_url = $sub_case->getLinkURL().'&forcetab=PluginProcessmakerTask$'; $res = $PM_DB->request([ 'SELECT' => ['DEL_INDEX', 'DEL_DELEGATE_DATE'], 'FROM' => 'APP_DELEGATION', 'WHERE' => [ 'APP_UID' => $sub_case->fields['case_guid'] ] ]); $sub_tasks_pm = []; foreach ($res as $row) { $sub_tasks_pm[$row['DEL_INDEX']] = $row['DEL_DELEGATE_DATE']; } $sub_case_info = $sub_case->getCaseInfo(); echo "
"; echo ""; echo ""; if (property_exists($sub_case_info, 'currentUsers') && count($sub_case_info->currentUsers) > 0) { echo ""; foreach ($sub_case_info->currentUsers as $currentTask) { echo ""; $sub_case_url .= $sub_tasks[$matches['cases_id']][$currentTask->delIndex]['id']; echo ""; echo ""; if ($currentTask->userName == '') { echo ""; } else { echo ""; } echo ""; echo ""; } } else { echo ""; } echo "
".__('Sub-case task(s)', 'processmaker')."
".__('Task', 'processmaker')." ".__('Task guid', 'processmaker')." ".__('Current user', 'processmaker')." ".__('Task delegation date', 'processmaker')."
".$currentTask->taskName."".$currentTask->taskId."".__('To be claimed', 'processmaker')."".$currentTask->userName."".$sub_tasks_pm[$currentTask->delIndex]."
".__('None')."
"; echo "
"; return; } $hide_claim_button = false; $task_to_claim = false; // get infos for the current task $restrict = [ 'id' => $tabnum ]; $task = $dbu->getAllDataFromTable('glpi_plugin_processmaker_tasks', $restrict); // shows the re-assign form $caseInfo = $case->getCaseInfo(); $currentUser = null; foreach ($caseInfo->currentUsers as $locTask) { if ($locTask->delIndex == $task[$tabnum]['del_index']) { $currentUser = $locTask; break; } } if (isset($currentUser)) { if ($task[$tabnum]['del_index']) { // to load users for task re-assign only when task is not a sub-case echo "
".__('Loading...')."
"; // try to get users whom can't be assigned to this task // already assigned user can't be assigned again to this task $current_assigned_user = PluginProcessmakerUser::getGLPIUserId($currentUser->userId); // and then any forbiden users defined from the case itself $casevariablevalues = $case->getVariables(['GLPI_TASK_PREVENT_REASSIGN']); $prevent_assign = []; if (array_key_exists( 'GLPI_TASK_PREVENT_REASSIGN', $casevariablevalues ) && $casevariablevalues[ 'GLPI_TASK_PREVENT_REASSIGN' ] != '') { $prevent_assign = json_decode($casevariablevalues[ 'GLPI_TASK_PREVENT_REASSIGN' ], true); } $used_users = []; $used_users[] = $current_assigned_user; if (array_key_exists($currentUser->taskId, $prevent_assign)) { if (!is_array($prevent_assign[$currentUser->taskId])) { $prevent_assign[$currentUser->taskId] = [$prevent_assign[$currentUser->taskId]]; } foreach ($prevent_assign[$currentUser->taskId] as $pmuser) { $usr_id = PluginProcessmakerUser::getGlpiIdFromAny($pmuser); if ($usr_id) { $used_users[] = $usr_id; } } } $data = "{ cases_id : {$case->getID()}, items_id : {$case->fields['items_id']}, itemtype : '{$case->fields['itemtype']}', tasktype : '{$task[$tabnum]['itemtype']}', tasks_id : {$task[$tabnum]['items_id']}, users_id : {$current_assigned_user}, caseGuid : '{$case->fields['case_guid']}', taskGuid : '{$currentUser->taskId}', delIndex : {$task[$tabnum]['del_index']}, delThread : {$currentUser->delThread}, // used : [".join(',', array_unique($used_users))."] // not set to be able to alert when trying to re-assigned to the same user }"; echo html::scriptBlock("$('#divUsers-{$task[$tabnum]['del_index']}-{$rand}').load('".Plugin::getWebDir('processmaker')."/ajax/task_users.php', $data);"); } if (!$currentUser->userId || !$task[$tabnum]['del_index']) { // manages the claim // current task is to be claimed $task_to_claim = true; // get the assigned group to the item task $itemtask = $dbu->getItemForItemtype( $task[$tabnum]['itemtype'] ); $itemtask->getFromDB( $task[$tabnum]['items_id'] ); // check if this group can be found in the current user's groups if (!isset($_SESSION['glpigroups']) || !in_array( $itemtask->fields['groups_id_tech'], $_SESSION['glpigroups'] )) { $hide_claim_button = true; } } } $formId = 'caseform-task-' . $task[$tabnum]['del_index'] . '-' . $rand; $iframeId = 'caseiframe-task-' . $task[$tabnum]['del_index'] . '-' . $rand; $glpi_data = urlencode(json_encode([ 'glpi_url' => $CFG_GLPI['url_base'], 'glpi_tabtype' => 'task', 'glpi_iframeid' => $iframeId, 'glpi_sid' => $PM_SOAP->getPMSessionID(), 'glpi_app_uid' => $case->fields['case_guid'], 'glpi_del_index' => $task[$tabnum]['del_index'], 'glpi_pro_uid' => $caseInfo->processId, 'glpi_hide_claim_button' => $hide_claim_button, 'glpi_task_to_claim' => $task_to_claim, 'glpi_task_guid' => $currentUser->taskId ])); $url = $PM_SOAP->serverURL ."/cases/cases_Open" ."?sid=" . $PM_SOAP->getPMSessionID() ."&APP_UID=" . $case->fields['case_guid'] ."&DEL_INDEX=" . $task[$tabnum]['del_index'] ."&action=TO_DO" ."&glpi_data=$glpi_data"; $formurl = $case->getLinkURL(); echo "
"; echo ""; echo Html::hidden('_glpi_csrf_token', ['value' => Session::getNewCSRFToken()]); echo Html::hidden('action', ['value' => $task_to_claim ? 'claim' : 'route']); echo Html::hidden('APP_UID', ['value' => $case->fields['case_guid']]); echo Html::hidden('DEL_INDEX', ['value' => $task[$tabnum]['del_index']]); echo "
"; } /** * Summary of sendNotification * Will send either dedicated notification, or standard one * @param string $type is 'task_add', 'task_reassign', 'task_done', 'task_reminder' * @param CommonITILTask $task is the task (TicketTask,...) * @param CommonITILObject $item is the ITIL item (Ticket,...) * @param PluginProcessmakerCase $case is the case */ function sendNotification(string $type, CommonITILTask $task, CommonITILObject $item, PluginProcessmakerCase $case = null) { // Notification management // search if at least one active notification is existing for that pm task with that event 'task_update_'.$glpi_task->fields['taskcategories_id'] $res = PluginProcessmakerNotificationTargetTask::getNotifications($type, $task->fields['taskcategories_id'], $item->fields['entities_id']); if ($res['notifications'] && count($res['notifications']) > 0) { NotificationEvent::raiseEvent($res['event'], $this, ['plugin_processmaker_cases_id' => $this->fields['plugin_processmaker_cases_id'], 'itemtype' => $item->getType(), 'task_id' => $task->getID(), 'old_users_id_tech' => isset($task->oldvalues['users_id_tech']) ? $task->oldvalues['users_id_tech'] : 0, 'is_private' => isset($task->fields['is_private']) ? $task->fields['is_private'] : 0, 'entities_id' => $item->fields['entities_id'], 'case' => $case, 'obj' => $item ]); } else { NotificationEvent::raiseEvent(PluginProcessmakerNotificationTargetTask::getDefaultGLPIEvents($type), $item, ['plugin_processmaker_cases_id' => $this->fields['plugin_processmaker_cases_id'], 'itemtype' => $item->getType(), 'task_id' => $task->getID(), 'is_private' => isset($task->fields['is_private']) ? $task->fields['is_private'] : 0 ]); } } }