. -------------------------------------------------------------------------- */ include_once 'inc/processmaker.class.php'; function plugin_processmaker_MassiveActions($type) { switch ($type) { case 'PluginProcessmakerProcess' : if (plugin_processmaker_haveRight('config', UPDATE)) { return ['PluginProcessmakerProcess:taskrefresh' => __('Synchronize Task List', 'processmaker')]; } break; case 'PluginProcessmakerProcess_Profile' : if (plugin_processmaker_haveRight('config', UPDATE)) { return ['purge' => __('Delete permanently')]; } break; case 'PluginProcessmakerCase' : if (plugin_processmaker_haveRight("case", CANCEL)) { return ['PluginProcessmakerCase:casecancel' => __('Cancel', 'processmaker')]; } break; } return []; } /** * Summary of plugin_processmaker_install * Creates tables and initializes tasks, "GLPI Requesters" group * and so on * @return true or die! */ function plugin_processmaker_install() { global $DB; if (!$DB->tableExists("glpi_plugin_processmaker_cases")) { // new installation include_once(PLUGIN_PROCESSMAKER_ROOT . "/install/install.php"); processmaker_install(); } else { // upgrade include_once(PLUGIN_PROCESSMAKER_ROOT . "/install/update.php"); processmaker_update(); } // To be called for each task managed by the plugin // task in class CronTask::Register('PluginProcessmakerProcessmaker', 'pmusers', DAY_TIMESTAMP, ['state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL]); CronTask::Register('PluginProcessmakerProcessmaker', 'pmorphancases', DAY_TIMESTAMP, ['param' => 10, 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL]); CronTask::Register('PluginProcessmakerProcessmaker', 'pmtaskactions', MINUTE_TIMESTAMP, ['state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL]); // required because autoload doesn't work for unactive plugin' include_once(PLUGIN_PROCESSMAKER_ROOT . "/inc/profile.class.php"); PluginProcessmakerProfile::createAdminAccess($_SESSION['glpiactiveprofile']['id']); return true; } function plugin_processmaker_uninstall() { CronTask::Unregister('PluginProcessmakerProcessmaker'); return true; } function plugin_processmaker_getAddSearchOptionsNew($itemtype) { $name = _n('Process Case', 'Process Cases', Session::getPluralNumber(), 'processmaker'); $tab = []; $tab[] = [ 'id' => 'processmaker', 'name' => $name ]; // TODO add Change and Problem + other fields to the search $objects = ['Ticket', 'Change', 'Problem']; if (in_array($itemtype, $objects)) { $tab[] = [ 'id' => 10001, 'table' => PluginProcessmakerCase::getTable(), 'field' => 'case_status', 'massiveaction' => false, 'name' => __('Status', 'processmaker'), 'datatype' => 'specific', 'searchequalsonfield' => true, 'usehaving' => true, 'searchtype' => [ '1' => 'equals', '2' => 'notequals' ], 'forcegroupby' => true, //'splititems' => true, 'joinparams' => [ 'jointype' => 'itemtype_item' ] ]; $tab[] = [ 'id' => 10002, 'table' => PluginProcessmakerCase::getTable(), 'field' => 'name', 'massiveaction' => false, 'name' => __('Title', 'processmaker'), 'datatype' => 'itemlink', 'searchtype' => [ '0' => 'contains' ], 'forcegroupby' => true, //'splititems' => true, 'joinparams' => [ 'jointype' => 'itemtype_item' ] ]; $tab[] = [ 'id' => 10004, 'table' => PluginProcessmakerCase::getTable(), 'field' => 'date_creation', 'massiveaction' => false, 'name' => __('Opening date'), 'datatype' => 'datetime', //'searchtype' => [ // '0' => 'contains' //], //'forcegroupby' => true, //'splititems' => true, 'joinparams' => [ 'jointype' => 'itemtype_item' ] ]; $tab[] = [ 'id' => 10005, 'table' => PluginProcessmakerCase::getTable(), 'field' => 'date_mod', 'massiveaction' => false, 'name' => __('Last update'), 'datatype' => 'datetime', //'searchtype' => [ // '0' => 'contains' //], //'forcegroupby' => true, //'splititems' => true, 'joinparams' => [ 'jointype' => 'itemtype_item' ] ]; $tab[] = [ 'id' => '10003', 'table' => PluginProcessmakerProcess::getTable(), 'field' => 'name', 'name' => __('Process name', 'processmaker'), 'datatype' => 'dropdown', 'massiveaction' => false, //'usehaving' => true, //'searchequalsonfield' => true, //'forcegroupby' => true, //'splititems' => true, 'joinparams' => [ 'beforejoin' => [ 'table' => PluginProcessmakerCase::getTable(), 'joinparams' => [ 'jointype' => 'itemtype_item' ] ] ] ]; } return $tab; } //function plugin_processmaker_addWhere($link, $nott, $itemtype, $ID, $val, $searchtype) { // return ''; //} function plugin_processmaker_giveItem($itemtype, $ID, $data, $num) { echo ''; } /** * Summary of plugin_pre_item_update_processmaker * @param CommonITILObject $parm is an object * @return void */ function plugin_pre_item_update_processmaker(CommonITILObject $parm) { //global $DB;//, $PM_SOAP; // look at previous status if (isset($parm->input['status']) && $parm->input['status'] == CommonITILObject::SOLVED && !in_array($parm->fields['status'], [CommonITILObject::SOLVED, CommonITILObject::CLOSED]) && !PluginProcessmakerCase::canSolve(['item' => $parm])) { $parm->input = []; // empty array... to prevent item update Session::addMessageAfterRedirect(__('At least one \'Process case\' is running!
Solving is currently disabled!', 'processmaker'), false, ERROR); return; } if (isset($_SESSION['glpiname'])) { $locVar = [ ]; foreach ($parm->input as $key => $val) { switch ($key) { case 'global_validation' : $locVar[ 'GLPI_TICKET_GLOBAL_VALIDATION' ] = $val; $locVar[ 'GLPI_ITEM_GLOBAL_VALIDATION' ] = $val; break; case 'itilcategories_id' : $locVar[ 'GLPI_ITEM_ITIL_CATEGORY_ID' ] = $val; break; case 'date' : $locVar[ 'GLPI_ITEM_OPENING_DATE' ] = $val; break; case 'time_to_resolve' : $locVar[ 'GLPI_TICKET_DUE_DATE' ] = $val; $locVar[ 'GLPI_ITEM_DUE_DATE' ] = $val; break; case 'urgency' : $locVar[ 'GLPI_TICKET_URGENCY' ] = $val; $locVar[ 'GLPI_ITEM_URGENCY' ] = $val; break; case 'impact' : $locVar[ 'GLPI_ITEM_IMPACT' ] = $val; break; case 'priority' : $locVar[ 'GLPI_ITEM_PRIORITY' ] = $val; break; case 'requesttypes_id' : $locVar[ 'GLPI_TICKET_REQUESTTYPES_ID' ] = $val; break; } } if (count($locVar)) { $itemId = $parm->getID(); $itemType = $parm->getType(); $locCase = new PluginProcessmakerCase; foreach (PluginProcessmakerCase::getIDsFromItem($itemType, $itemId) as $cases_id) { $locCase->getFromDB($cases_id); $locCase->sendVariables($locVar); // if entities_id of item has been changed, then must update case if (isset($parm->input['entities_id']) && $parm->input['entities_id'] != $parm->fields['entities_id']) { $locCase->update(['id' => $cases_id, 'entities_id' => $parm->input['entities_id']]); } } } } } /** * Summary of plugin_item_update_processmaker_satisfaction * inject satisfaction survey into case * @param mixed $parm is the object */ function plugin_item_update_processmaker_satisfaction($parm) { global $PM_SOAP; if (Session::isCron()) { // Task cron log with user admin $PM_SOAP->login(true); } $cases = PluginProcessmakerCase::getIDsFromItem('Ticket', $parm->fields['tickets_id']); foreach ($cases as $cases_id) { $locCase = new PluginProcessmakerCase; if ($locCase->getFromDB($cases_id)) { // case is existing for this item $locCase->sendVariables( ['GLPI_SATISFACTION_QUALITY' => $parm->fields['satisfaction']] ); } } } /** * Summary of plugin_item_update_processmaker_user * When a user login is changed, then must change it in the PM tables * @param User $param is the user being changed */ function plugin_item_update_processmaker_user(User $param) { // Must test if user login has been changed // if yes, must change the login in the PM tables: // USERS and RBAC_USERS, othewise the link in the processmaker_users table will be invalid if (in_array('name', $param->updates)) { // check if user is in the processmaker_user table $pm_user = PluginProcessmakerUser::getPMUserId($param->getID()); if ($pm_user) { // must update the user in PM tables global $PM_SOAP; if ($param->fields['is_active'] == 0 || $param->fields['is_deleted'] == 1) { $status = "INACTIVE"; } else { $status = "ACTIVE"; } $PM_SOAP->login(true); $pmResult = $PM_SOAP->updateUser( $pm_user, $param->fields['name'], $param->fields['firstname'], $param->fields['realname'], $status ); } } } function plugin_processmaker_post_init() { global $PM_DB, $PM_SOAP; if (!isset($PM_DB)) { $PM_DB = new PluginProcessmakerDB; } if (!isset($PM_SOAP)) { $PM_SOAP = new PluginProcessmakerProcessmaker; // and default login is current running user if any if (Session::getLoginUserID()) { $PM_SOAP->login(); } } } function plugin_processmaker_change_profile() { if ($_SESSION['glpiactiveprofile']['interface'] == "helpdesk") { // must add the rights for simplified interface $_SESSION['glpiactiveprofile']['plugin_processmaker_case'] = READ; } } /** * Summary of plugin_item_add_update_processmaker_tasks * @param mixed $parm */ function plugin_item_update_processmaker_tasks($parm) { global $DB, $CFG_GLPI, $PM_SOAP; $pmTaskCat = new PluginProcessmakerTaskCategory; if ($pmTaskCat->getFromDBbyCategory( $parm->fields['taskcategories_id'] ) && in_array( 'state', $parm->updates ) && $parm->input['state'] == Planning::DONE && $parm->oldvalues['state'] == Planning::TODO) { // the task has just been set to DONE state //$itemtype = str_replace( 'Task', '', $parm->getType() ); $pmTask = new PluginProcessmakerTask($parm->getType()); $pmTask->getFromDB($parm->fields['id']); $locCase = new PluginProcessmakerCase; $locCase->getFromDB($pmTask->fields['plugin_processmaker_cases_id']); $srccase_guid = $locCase->fields['case_guid']; //$msg = Toolbox::backtrace(false); //$msg .= ' $locCase: '.str_replace("\n", "\n ", print_r($locCase, true))."\n"; //$msg .= ' $task: '.str_replace("\n", "\n ", print_r($parm, true))."\n"; //$msg .= ' $pmTask: '.str_replace("\n", "\n ", print_r($pmTask, true))."\n"; //$msg .= "\n"; foreach ($DB->request( 'glpi_plugin_processmaker_caselinks', "is_active = 1 AND sourcetask_guid='".$pmTaskCat->fields['pm_task_guid']."'") as $targetTask) { // Must check the condition $casevariables = []; $matches = []; if (preg_match_all( "/@@(\w+)/u", $targetTask['sourcecondition'], $matches )) { $casevariables = $matches[1]; } $targetTask['targetactions'] = []; // empty array by default foreach ($DB->request( 'glpi_plugin_processmaker_caselinkactions', 'plugin_processmaker_caselinks_id = '.$targetTask['id']) as $actionvalue) { $targetTask['targetactions'][$actionvalue['name']] = $actionvalue['value']; if (preg_match_all( "/@@(\w+)/u", $actionvalue['value'], $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } } $externalapplication = false; // by default if ($targetTask['is_externaldata'] && isset($targetTask['externalapplication'])) { // must read some values $externalapplication = json_decode( $targetTask['externalapplication'], true ); // must be of the form // {"method":"POST","url":"urloftheservice","params":json_object} // Where method is the POST, GET, ... method // url is the URL to be called // params is a list of parameters to get from running case foreach ($externalapplication['params'] as $paramname => $variable) { if (preg_match_all( "/@@(\w+)/u", $variable, $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } } if (preg_match_all( "/@@(\w+)/u", $externalapplication['url'], $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } if(isset($externalapplication['headers']) && $externalapplication['headers'] != "") { if (preg_match_all( "/@@(\w+)/u", $externalapplication['headers'], $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } } } // ask for those case variables //$PM_SOAP = new PluginProcessmakerProcessmaker(); //$PM_SOAP->login( ); // now tries to get the variables to check condition $infoForTasks = $locCase->getVariables($casevariables); $infoForURL = []; foreach ($infoForTasks as $casevar => $varval) { $infoForTasks[ "@@$casevar" ] = "'$varval'"; $infoForURL[ "@@$casevar" ] = $varval; unset( $infoForTasks[ $casevar ] ); } $targetTask['sourcecondition'] = str_replace( array_keys($infoForTasks), $infoForTasks, $targetTask['sourcecondition'] ); $eval = eval( "return (".$targetTask['sourcecondition']." ? 1 : 0);" ); if ($eval) { // look at each linked ticket if a case is attached and then if a task like $val is TO_DO // then will try to routeCase for each tasks in $val $formdata = []; foreach ($targetTask['targetactions'] as $action => $actionvalue) { $formdata['form'][$action] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $actionvalue)." ;" ); } $formdata['UID'] = $targetTask['targetdynaform_guid']; $formdata['__DynaformName__'] = $targetTask['targetprocess_guid']."_".$targetTask['targetdynaform_guid']; $formdata['__notValidateThisFields__'] = '[]'; $formdata['DynaformRequiredFields'] = '[]'; $formdata['form']['btnGLPISendRequest'] = 'submit'; $externalapplicationparams = []; if ($externalapplication) { // must call curl foreach ($externalapplication['params'] as $paramname => $variable) { $externalapplicationparams[$paramname] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $variable)." ;" ); } $externalapplicationparams['callback'] = Plugin::getWebDir('processmaker', true, true) . "/ajax/asynchronousdatas.php"; $ch = curl_init(); $externalapplication['url'] = str_replace( array_keys($infoForURL), $infoForURL, $externalapplication['url']); curl_setopt($ch, CURLOPT_URL, $externalapplication['url'] ); if (isset($externalapplication['method']) && $externalapplication['method'] == 'POST') { curl_setopt($ch, CURLOPT_POST, 1); } } if ($targetTask['is_self']) { $PM_SOAP->login(true); $taskCase = $PM_SOAP->taskCase( $srccase_guid ); foreach ($taskCase as $task) { // search for target task guid if ($task->guid == $targetTask['targettask_guid']) { break; } } $PM_SOAP->login(); $formdata['APP_UID'] = $srccase_guid; $formdata['DEL_INDEX'] = $task->delegate; //need to get the 'ProcessMaker' user //$config = $PM_SOAP->config; //PluginProcessmakerConfig::getInstance(); $cronaction = new PluginProcessmakerCrontaskaction; $cronactionid = $cronaction->add([ 'plugin_processmaker_caselinks_id' => $targetTask['id'], 'plugin_processmaker_cases_id' => $locCase->getID(), //'itemtype' => $itemtype, //'items_id' => $parm->fields['tickets_id'], 'users_id' => $PM_SOAP->config['users_id'], 'is_targettoclaim' => $targetTask['is_targettoclaim'], 'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATA : PluginProcessmakerCrontaskaction::DATA_READY), 'formdata' => json_encode($formdata, JSON_HEX_APOS | JSON_HEX_QUOT) ], [], false); $externalapplicationparams['id'] = $cronactionid; $externalapplicationparams = json_encode( $externalapplicationparams, JSON_HEX_APOS | JSON_HEX_QUOT); // add to the crontaskcation the id of the crontaskaction itself in the postdata $cronaction->update([ 'id' => $cronactionid, 'postdata' => $externalapplicationparams ], false); if ($externalapplication) { // must call external application in order to get the needed data asynchroneously curl_setopt($ch, CURLOPT_POSTFIELDS, $externalapplicationparams); $headers = [ 'Content-Type: application/json', 'Content-Length: ' . strlen($externalapplicationparams), 'Expect:']; if(isset($externalapplication['headers']) && $externalapplication['headers'] != "") { $externalapplication['headers'] = eval("return ".str_replace(array_keys($infoForTasks), $infoForTasks, $externalapplication['headers'])." ;"); // '??? //Can't add an associative array in curlopt_httpheader foreach($externalapplication['headers'] as $key => $h) { array_push($headers, $key.": ".$h); } } //$headers = array_merge($headers, $externalapplication['headers']); curl_setopt($ch, CURLOPT_HTTPHEADER, $headers); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1 ); curl_setopt($ch, CURLOPT_VERBOSE, 1); if (isset($externalapplication['ssl_verify'])) { curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, ($externalapplication['ssl_verify'] == 0 ? 0 : 1)); curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, $externalapplication['ssl_verify']); } if (isset($externalapplication['proxy'])) { curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ; curl_setopt($ch, CURLOPT_PROXY, $externalapplication['proxy']); } $error = ''; $response = curl_exec ($ch); if ($response === false) { //throw new Exception(curl_error($ch), curl_errno($ch)); $error = curl_error($ch) . ":" . curl_errno($ch); Toolbox::logDebug($error); // Set 0 to the crontask action status $cronaction->update([ 'id ' => $cronactionid, 'state' => PluginProcessmakerCrontaskaction::CURL_ERROR ]); } // add to the crontaskaction the response of the remote API $cronaction->update([ 'id' => $cronactionid, 'retcode' => ($response === false ? $error : $response) ], false); curl_close ($ch); } } else { // TODO to review this part of code as it is no longer usable like this !!! foreach (Ticket_Ticket::getLinkedTicketsTo( $parm->fields['tickets_id'] ) as $tlink) { if ($tlink['link'] == Ticket_Ticket::LINK_TO) { $query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks JOIN glpi_plugin_processmaker_taskcategories ON glpi_plugin_processmaker_taskcategories.taskcategories_id=glpi_tickettasks.taskcategories_id JOIN glpi_plugin_processmaker_cases ON glpi_plugin_processmaker_cases.processes_id=glpi_plugin_processmaker_taskcategories.processes_id RIGHT JOIN glpi_plugin_processmaker_tasks ON glpi_plugin_processmaker_tasks.items_id=glpi_tickettasks.id AND glpi_plugin_processmaker_tasks.case_id=glpi_plugin_processmaker_cases.id WHERE glpi_plugin_processmaker_taskcategories.pm_task_guid = '".$targetTask['targettask_guid']."' AND glpi_tickettasks.state = 1 AND glpi_tickettasks.tickets_id=".$tlink['tickets_id']; foreach ($DB->request($query) as $case) { // must be only one row $formdata['APP_UID'] = $case['id']; $formdata['DEL_INDEX'] = $case['del_index']; $cronaction = new PluginProcessmakerCrontaskaction; $cronaction->add( [ 'plugin_processmaker_caselinks_id' => $targetTask['id'], 'plugin_processmaker_cases_id' => $locCase->getID(), //'itemtype' => $itemtype, //'items_id' => $parm->fields['tickets_id'], 'users_id' => Session::getLoginUserID(), 'is_targettoclaim' => $targetTask['is_targettoclaim'], 'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATA : PluginProcessmakerCrontaskaction::DATA_READY), 'formdata' => json_encode($formdata, JSON_HEX_APOS | JSON_HEX_QUOT), 'postdata' => json_encode($externalapplicationparams, JSON_HEX_APOS | JSON_HEX_QUOT) ], [], false); } } } } if ($targetTask['is_synchronous']) { // must call PluginProcessmakerProcessmaker::cronPMTaskActions() PluginProcessmakerProcessmaker::cronPMTaskActions(); } } } //$msg .= "================\n"; //Toolbox::logInFile("processmaker", $msg); } } /** * Summary of plugin_processmaker_redefine_menus * @param mixed $menu * @return mixed */ function plugin_processmaker_redefine_menus($menu) { global $PM_SOAP; //$config = PluginProcessmakerConfig::getInstance(); $plugin_data["version"] = PROCESSMAKER_VERSION; $plugin_data["pm_server_URL"] = $PM_SOAP->config['pm_server_URL']; // inject them into javascript $plugin_data = 'var GLPI_PROCESSMAKER_PLUGIN_DATA = ' . json_encode($plugin_data) . ';'; echo Html::scriptBlock(" $plugin_data "); return $menu; }