"; echo ""; echo ""; echo "

".__('Process - Case', 'processmaker')."
"; echo __('Select the process you want to add', 'processmaker'); echo ""; echo ""; echo ""; echo ""; echo ""; PluginProcessmakerProcess::dropdown( [ 'value' => 0, 'entity' => $_SESSION['glpiactive_entity'], 'name' => 'plugin_processmaker_processes_id' ]); echo "	"; echo ""; echo "

"; Html::closeForm(); return true; } /** * Summary of processMakerShowCase * @param mixed $users_id * @param mixed $from_helpdesk */ function processMakerShowCase($users_id, $from_helpdesk) { global $CFG_GLPI, $PM_SOAP; $caseInfo = $PM_SOAP->getCaseInfo( $_REQUEST['case_guid'] ); if ($caseInfo->status_code == 0) { // case is created // Must show it... $rand = rand(); $PM_SOAP->echoDomain(); echo ""; $tkt = new Ticket; // as showFormHelpdesk uses $_POST, we must set it $_POST = $_REQUEST; //// must be using bare text //$save_rich_text = $CFG_GLPI["use_rich_text"]; //$CFG_GLPI["use_rich_text"] = false; // to get the HTML code for the helpdesk form $saved_ob_level = ob_get_level(); ob_start(); $tkt->showFormHelpdesk($users_id); $buffer = ob_get_clean(); //$CFG_GLPI["use_rich_text"] = $save_rich_text; // 9.1 only: hack to fix an issue with the initEditorSystem which calls scriptStart without calling scriptEnd if (ob_get_level() > $saved_ob_level) { $buffer = ob_get_clean().$buffer; } //echo $buffer; //return; // to change this HTML code $dom = new DOMDocument(); // will convert '&' to '&', '<' to '<' and '>' to '>' $buffer = htmlspecialchars($buffer, ENT_NOQUOTES); // will restore '<' to '<' and '>' to '>' // so that only the already escaped entites will get the double encoding // will also change end of bold into a local identifier $endOfBold = 'end_of_bold'.rand(); $endOfSpan = 'end_of_span'.rand(); $buffer = str_replace(['<', '>', '', ''], ['<', '>', $endOfBold, $endOfSpan], $buffer); // will convert any UTF-8 char that can't be expressed in ASCII into an HTML entity $buffer = mb_convert_encoding($buffer, 'HTML-ENTITIES'); $dom->loadHTML($buffer, LIBXML_HTML_NOIMPLIED | LIBXML_HTML_NODEFDTD ); $xpath = new DOMXPath($dom); // hide some fields $list = [ 'name', 'type', 'locations_id', 'itilcategories_id', 'items_id', 'add' ]; $xpath_str = '//*[@name="'.implode( '"]/ancestor::tr[1] | //*[@name="', $list ).'"]/ancestor::tr[1]'; $res = $xpath->query($xpath_str); foreach ($res as $elt) { $elt->setAttribute( 'style', 'display:none;'); } // add an input for processguid in the form $res = $xpath->query('//form[@name="helpdeskform"]'); $input = $res->item(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_process_guid'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $caseInfo->processId); // add an input for processid in the form $input = $res->item(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_processes_id'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $_REQUEST['processes_id']); // special case for content textarea which is in the same tr than the file upload $res = $xpath->query('//*[@name="content"]/ancestor::div[1] | //*[@name="content"]/ancestor::tr[1]/td[1]'); foreach ($res as $elt) { $elt->setAttribute( 'style', 'display:none;'); } $res = $xpath->query('//*[@name="content"]/ancestor::td[1]'); foreach ($res as $elt) { // there should be only one td $elt->setAttribute( 'colspan', '2'); } $res = $xpath->query('//*[@name="content"]/ancestor::tr[1]'); //$res = $xpath->query('//*[@name="add"]/ancestor::tr[@class="tab_bg_1"]/preceding-sibling::tr[1]'); $table = $xpath->query('//*[@name="add"]/ancestor::table[1]'); $tr = $table->item(0)->insertBefore(new DOMElement('tr'), $res->item(0)); //$tr = $table->item(0)->appendChild(new DOMElement('tr')); $td = $tr->appendChild(new DOMElement('td')); $td->setAttribute('colspan', '2'); $iframe = $td->appendChild(new DOMElement('iframe')); $pmCaseUser = $caseInfo->currentUsers[0]; // by default $paramsURL = "DEL_INDEX={$pmCaseUser->delIndex}&action={$caseInfo->caseStatus}"; $iframe->setAttribute('id', 'caseiframe' ); $iframe->setAttribute('onload', "onLoadFrame( event, '{$caseInfo->caseId}', {$pmCaseUser->delIndex}, {$caseInfo->caseNumber}, '{$caseInfo->processName}') ;" ); $iframe->setAttribute('width', '100%' ); $iframe->setAttribute('style', 'border:none;' ); $iframe->setAttribute('src', "{$PM_SOAP->serverURL}/cases/cases_Open?sid={$PM_SOAP->getPMSessionID()}&APP_UID={$caseInfo->caseId}&{$paramsURL}&rand=$rand&glpi_domain={$PM_SOAP->config->fields['domain']}" ); // set the width and the title of the first table th $th = $xpath->query('//*[@name="add"]/ancestor::table[1]/*/th[1]'); $th->item(0)->setAttribute('width', '30%'); $th->item(0)->nodeValue = $caseInfo->processName; $buffer = $dom->saveHTML(); // revert back and $buffer = str_replace([$endOfSpan, $endOfBold], ['', ''], $buffer); // will revert back any char converted above $buffer = mb_convert_encoding($buffer, 'UTF-8', 'HTML-ENTITIES'); echo $buffer; } } function in_array_recursive($needle, $haystack) { $it = new RecursiveIteratorIterator(new RecursiveArrayIterator($haystack)); foreach ($it AS $element) { if ($element == $needle) { return true; } } return false; } // Change profile system if (isset($_POST['newprofile'])) { if (isset($_SESSION["glpiprofiles"][$_POST['newprofile']])) { Session::changeProfile($_POST['newprofile']); if ($_SESSION["glpiactiveprofile"]["interface"] == "central") { Html::redirect($CFG_GLPI['root_doc']."/front/central.php"); } else { Html::redirect($_SERVER['PHP_SELF']); } } else { Html::redirect(preg_replace("/entities_id=.*/", "", $_SERVER['HTTP_REFERER'])); } } // Manage entity change if (isset($_GET["active_entity"])) { if (!isset($_GET["is_recursive"])) { $_GET["is_recursive"] = 0; } if (Session::changeActiveEntities($_GET["active_entity"], $_GET["is_recursive"])) { if ($_GET["active_entity"] == $_SESSION["glpiactive_entity"]) { Html::redirect(preg_replace("/entities_id.*/", "", $_SERVER['HTTP_REFERER'])); } } } // Redirect management if (isset($_GET["redirect"])) { Toolbox::manageRedirect($_GET["redirect"]); } // redirect if no create ticket right if (!Session::haveRight('ticket', CREATE) && !Session::haveRight('reminder_public', READ) && !Session::haveRight("rssfeed_public", READ)) { if (Session::haveRight('followup', ITILFollowup::SEEPUBLIC) //TicketFollowup::SEEPUBLIC || Session::haveRight('task', TicketTask::SEEPUBLIC) || Session::haveRightsOr('ticketvalidation', [TicketValidation::VALIDATEREQUEST, TicketValidation::VALIDATEINCIDENT])) { Html::redirect($CFG_GLPI['root_doc']."/front/ticket.php"); } else if (Session::haveRight('reservation', ReservationItem::RESERVEANITEM)) { Html::redirect($CFG_GLPI['root_doc']."/front/reservationitem.php"); } else if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) { Html::redirect($CFG_GLPI['root_doc']."/front/helpdesk.faq.php"); } } Session::checkHelpdeskAccess(); Html::helpHeader(__('New ticket'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]); if (isset($_REQUEST['case_guid'])) { $res = $DB->request('glpi_plugin_processmaker_cases', ['case_guid' => $_REQUEST['case_guid']]); //$query = "SELECT * FROM glpi_plugin_processmaker_cases WHERE case_guid='".$_REQUEST['case_guid']."'"; //$res = $DB->query( $query ); //if ($DB->numrows( $res )) { // a ticket already exists for this case, then show new cases if ($res->numrows()) { // a ticket already exists for this case, then show new cases processMakerShowProcessList(Session::getLoginUserID(), 1); } else { // before showing the case, we must check the rights for this user to view it, if entity has been changed in the meanwhile // and must check if entity of the ticket is in the tree of authorized entities for current profile $processList = PluginProcessmakerProcessmaker::getProcessesWithCategoryAndProfile( $_REQUEST["itilcategories_id"], $_REQUEST["type"], $_SESSION['glpiactiveprofile']['id'], $_REQUEST['entities_id'] ); if (in_array( $_REQUEST['entities_id'], $_SESSION['glpiactiveentities']) && in_array_recursive( $_REQUEST['processes_id'], $processList )) { processMakerShowCase(Session::getLoginUserID(), 1); } else { Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1"); } } } else { processMakerShowProcessList(Session::getLoginUserID(), 1); } Html::helpFooter();