$LANG['processmaker']['config']['refreshtasklist']); } break; case 'PluginProcessmakerProcess_Profile' : if (plugin_processmaker_haveRight('config', UPDATE )) { return array('purge' => $LANG['processmaker']['process']['profile']); } break; } return array(); } function plugin_processmaker_MassiveActionsDisplay($options) { global $LANG; switch ($options['itemtype']) { case 'PluginProcessmakerProcess' : switch ($options['action']) { // No case for add_document : use GLPI core one case "plugin_processmaker_taskrefresh" : echo ""; break; } break; } return ""; } function plugin_processmaker_MassiveActionsProcess($data) { switch ($data['action']) { case "plugin_processmaker_taskrefresh" : if ($data['itemtype'] == 'PluginProcessmakerProcess') { foreach ($data["item"] as $key => $val) { if ($val == 1) { $process = new PluginProcessmakerProcess; $process->refreshTasks( array( 'id' => $key ) ); } } } break; case 'plugin_processmaker_process_profile_delete' : if ($data['itemtype'] == 'PluginProcessmakerProcess_Profile') { foreach ($data["item"] as $key => $val) { if ($val == 1) { $process_profile = new PluginProcessmakerProcess_Profile; $process_profile->delete( array( 'id' => $key ), true ); } } } break; } } /** * Summary of plugin_processmaker_install * Creates tables and initializes tasks, "GLPI Requesters" group * and so on * @return true or die! */ function plugin_processmaker_install() { global $DB; if (TableExists("glpi_plugin_processmaker_config")) { $query = "ALTER TABLE `glpi_plugin_processmaker_config` ADD COLUMN `date_mod` DATETIME NULL DEFAULT NULL AFTER `pm_theme`, ADD COLUMN `comment` TEXT NULL AFTER `date_mod`; RENAME TABLE `glpi_plugin_processmaker_config` TO `glpi_plugin_processmaker_configs`;"; $DB->query($query) or die("error creating glpi_plugin_processmaker_configs" . $DB->error()); } else if (!TableExists("glpi_plugin_processmaker_configs")) { $query = " CREATE TABLE `glpi_plugin_processmaker_configs` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `name` VARCHAR(50) NOT NULL DEFAULT 'ProcessMaker', `pm_server_URL` VARCHAR(250) NOT NULL DEFAULT 'http://localhost/', `pm_workspace` VARCHAR(50) NOT NULL DEFAULT 'workflow', `pm_admin_user` VARCHAR(255) NULL DEFAULT NULL, `pm_admin_passwd` VARCHAR(255) NULL DEFAULT NULL, `pm_theme` VARCHAR(50) NOT NULL DEFAULT 'glpi_classic', `date_mod` DATETIME NULL DEFAULT NULL, `taskcategories_id` INT(11) NULL , `users_id` INT(11) NULL DEFAULT NULL, `pm_group_guid` VARCHAR(32) NULL DEFAULT NULL, `comment` TEXT NULL, `pm_dbserver_name` VARCHAR(255) NULL DEFAULT 'localhost', `pm_dbserver_user` VARCHAR(255) NULL DEFAULT NULL, `pm_dbserver_passwd` VARCHAR(255) NULL DEFAULT NULL, `domain` VARCHAR(50) NULL DEFAULT '', `maintenance` TINYINT(1) NOT NULL DEFAULT '0', PRIMARY KEY (`id`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_configs" . $DB->error()); //add a default configuration $query = " INSERT INTO `glpi_plugin_processmaker_configs` (`id`) VALUES (1); "; $DB->query( $query ) or die("error creating default record in glpi_plugin_processmaker_configs" . $DB->error()); } if (!FieldExists("glpi_plugin_processmaker_configs", "pm_dbserver_name" )) { $query = "ALTER TABLE `glpi_plugin_processmaker_configs` ADD COLUMN `pm_dbserver_name` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_group_guid`, ADD COLUMN `pm_dbserver_user` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_dbserver_name`, ADD COLUMN `pm_dbserver_passwd` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_dbserver_user`;"; $DB->query($query) or die("error adding fields pm_dbserver_name, pm_dbserver_user, pm_dbserver_passwd to glpi_plugin_processmaker_configs" . $DB->error()); } if (!FieldExists("glpi_plugin_processmaker_configs", "maintenance" )) { $query = "ALTER TABLE `glpi_plugin_processmaker_configs` ADD COLUMN `maintenance` TINYINT(1) NOT NULL DEFAULT '0' AFTER `pm_dbserver_passwd`; ;"; $DB->query($query) or die("error adding field maintenance to glpi_plugin_processmaker_configs" . $DB->error()); } if (!FieldExists("glpi_plugin_processmaker_configs", "domain" )) { $query = "ALTER TABLE `glpi_plugin_processmaker_configs` ADD COLUMN `domain` VARCHAR(50) NULL DEFAULT '' AFTER `pm_dbserver_passwd`; "; $DB->query($query) or die("error adding field domain to glpi_plugin_processmaker_configs" . $DB->error()); } if (!FieldExists("glpi_plugin_processmaker_configs", "maintenance" )) { $query = "ALTER TABLE `glpi_plugin_processmaker_configs` ADD COLUMN `maintenance` TINYINT(1) NOT NULL DEFAULT '0' AFTER `domain`; ;"; $DB->query($query) or die("error adding fields maintenance to glpi_plugin_processmaker_configs" . $DB->error()); } if (TableExists("glpi_plugin_processmaker_profiles")) { $query = "DROP TABLE `glpi_plugin_processmaker_profiles` ;"; $DB->query($query) or die("error dropping glpi_plugin_processmaker_profiles" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_cases")) { $query = "CREATE TABLE `glpi_plugin_processmaker_cases` ( `id` VARCHAR(32) NOT NULL, `items_id` INT(11) NOT NULL, `itemtype` VARCHAR(10) NOT NULL DEFAULT 'Ticket', `case_num` INT(11) NOT NULL, `case_status` VARCHAR(20) NOT NULL DEFAULT 'DRAFT', `processes_id` INT(11) NULL DEFAULT NULL, UNIQUE INDEX `items` (`itemtype`, `items_id`), INDEX `case_status` (`case_status`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_cases" . $DB->error()); } if (!FieldExists("glpi_plugin_processmaker_cases", "processes_id")) { $query = "ALTER TABLE `glpi_plugin_processmaker_cases` ADD COLUMN `processes_id` INT(11) NULL DEFAULT NULL; "; $DB->query($query) or die("error adding column processes_id into glpi_plugin_processmaker_cases" . $DB->error()); } else { $flds = $DB->list_fields('glpi_plugin_processmaker_cases'); if (strcasecmp( $flds['processes_id']['Type'], 'varchar(32)' ) == 0) { // required because autoload doesn't work for unactive plugin' include_once(GLPI_ROOT."/plugins/processmaker/inc/process.class.php"); include_once(GLPI_ROOT."/plugins/processmaker/inc/case.class.php"); $proc = new PluginProcessmakerProcess; $case = new PluginProcessmakerCase; foreach ($DB->request("SELECT * FROM glpi_plugin_processmaker_cases WHERE LENGTH( processes_id ) = 32") as $row) { $proc->getFromDBbyExternalID( $row['processes_id'] ); $case->update(array( 'id' => $row['id'], 'processes_id' => $proc->getID() ) ); } $query = "ALTER TABLE `glpi_plugin_processmaker_cases` CHANGE COLUMN `processes_id` `processes_id` INT(11) NULL DEFAULT NULL AFTER `case_status`; "; $DB->query($query) or die("error converting column processes_id into INT(11) in glpi_plugin_processmaker_cases" . $DB->error()); } } if (!TableExists("glpi_plugin_processmaker_tasks")) { $query = "CREATE TABLE `glpi_plugin_processmaker_tasks` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `items_id` INT(11) NOT NULL, `itemtype` VARCHAR(32) NOT NULL, `case_id` VARCHAR(32) NOT NULL, `del_index` INT(11) NOT NULL, PRIMARY KEY (`id`), UNIQUE INDEX `case_id` (`case_id`, `del_index`), UNIQUE INDEX `items` (`itemtype`, `items_id`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_tasks" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_users")) { $query = "CREATE TABLE `glpi_plugin_processmaker_users` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `pm_users_id` VARCHAR(32) NOT NULL , `password` VARCHAR(32) NULL DEFAULT NULL, PRIMARY KEY (`id`), UNIQUE INDEX `pm_users_id` (`pm_users_id`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_users" . $DB->error()); } if (!FieldExists('glpi_plugin_processmaker_users', 'password')) { $query = "ALTER TABLE `glpi_plugin_processmaker_users` ADD COLUMN `id` INT NOT NULL AUTO_INCREMENT FIRST, ADD COLUMN `password` VARCHAR(32) NULL DEFAULT NULL AFTER `pm_users_id`, ADD PRIMARY KEY (`id`); "; $DB->query($query) or die("error adding column 'password' to glpi_plugin_processmaker_users" . $DB->error()); // also need to change text of tasks for tasks linked to cases $query = "UPDATE glpi_tickettasks SET content=REPLACE(content,'##_PluginProcessmakerCases\$processmakercases','##_PluginProcessmakerCase\$processmakercases') WHERE glpi_tickettasks.id IN (SELECT items_id FROM glpi_plugin_processmaker_tasks WHERE itemtype='TicketTask') AND content LIKE '%_PluginProcessmakerCases\$processmakercases%'"; $DB->query($query) or die("error updating TicketTask" . $DB->error()); } if (FieldExists('glpi_plugin_processmaker_users', 'glpi_users_id')) { $query = "ALTER TABLE `glpi_plugin_processmaker_users` ALTER `glpi_users_id` DROP DEFAULT, DROP PRIMARY KEY, DROP COLUMN `id`, DROP INDEX `glpi_users_id`; "; $DB->query($query) or die("error droping 'defaults' from 'glpi_users_id' to glpi_plugin_processmaker_users" . $DB->error()); $query = "ALTER TABLE `glpi_plugin_processmaker_users` CHANGE COLUMN `glpi_users_id` `id` INT(11) NOT NULL AUTO_INCREMENT FIRST, ADD PRIMARY KEY (`id`); "; $DB->query($query) or die("error renaming 'glpi_users_id' into 'id' to glpi_plugin_processmaker_users" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_processes")) { $query = "CREATE TABLE `glpi_plugin_processmaker_processes` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `process_guid` VARCHAR(32) NOT NULL, `name` VARCHAR(255) NOT NULL, `is_active` TINYINT(1) NOT NULL DEFAULT '0', `hide_case_num_title` TINYINT(1) NOT NULL DEFAULT '0', `insert_task_comment` TINYINT(1) NOT NULL DEFAULT '0', `comment` TEXT NULL, `taskcategories_id` INT(11) NULL , `itilcategories_id` INT(11) NOT NULL DEFAULT '0', `type` INT(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets', `date_mod` DATETIME NULL DEFAULT NULL, `project_type` VARCHAR(50) NOT NULL DEFAULT 'classic', PRIMARY KEY (`id`), UNIQUE INDEX `process_guid` (`process_guid`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_processes" . $DB->error()); } if (FieldExists( 'glpi_plugin_processmaker_processes', 'is_helpdeskvisible')) { $query = "ALTER TABLE `glpi_plugin_processmaker_processes` CHANGE COLUMN `is_helpdeskvisible` `is_helpdeskvisible_notusedanymore` TINYINT(1) NOT NULL DEFAULT '0' COMMENT 'Not used any more since version 2.2' AFTER `name`;"; $DB->query($query); } if (!FieldExists( 'glpi_plugin_processmaker_processes', 'itilcategories_id')) { $query = "ALTER TABLE `glpi_plugin_processmaker_processes` ADD COLUMN `itilcategories_id` INT(11) NOT NULL DEFAULT '0', ADD COLUMN `type` INT(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets';"; $DB->query($query) or die("error adding columns 'itilcategories_id' and 'type' to glpi_plugin_processmaker_processes" . $DB->error()); } if (!FieldExists( 'glpi_plugin_processmaker_processes', 'project_type')) { $query = "ALTER TABLE `glpi_plugin_processmaker_processes` ADD COLUMN `project_type` VARCHAR(50) NOT NULL DEFAULT 'classic';"; $DB->query($query) or die("error adding columns 'project_type' to glpi_plugin_processmaker_processes" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_processes_profiles")) { // since version 2.2 $query = "CREATE TABLE `glpi_plugin_processmaker_processes_profiles` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `processes_id` INT(11) NOT NULL DEFAULT '0', `profiles_id` INT(11) NOT NULL DEFAULT '0', `entities_id` INT(11) NOT NULL DEFAULT '0', `is_recursive` TINYINT(1) NOT NULL DEFAULT '1', PRIMARY KEY (`id`), INDEX `entities_id` (`entities_id`), INDEX `profiles_id` (`profiles_id`), INDEX `processes_id` (`processes_id`), INDEX `is_recursive` (`is_recursive`) ) COLLATE='utf8_unicode_ci' ENGINE=InnoDB;"; $DB->query($query) or die("error creating glpi_plugin_processmaker_processes_profiles" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_taskcategories")) { $query = "CREATE TABLE `glpi_plugin_processmaker_taskcategories` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `processes_id` INT(11) NOT NULL, `pm_task_guid` VARCHAR(32) NOT NULL, `taskcategories_id` INT(11) NOT NULL, `start` BIT(1) NOT NULL DEFAULT b'0', PRIMARY KEY (`id`), UNIQUE INDEX `pm_task_guid` (`pm_task_guid`), UNIQUE INDEX `items` (`taskcategories_id`), INDEX `processes_id` (`processes_id`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB ; "; $DB->query($query) or die("error creating glpi_plugin_processmaker_taskcategories" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_crontaskactions")) { $query = "CREATE TABLE `glpi_plugin_processmaker_crontaskactions` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `plugin_processmaker_caselinks_id` INT(11) NULL DEFAULT NULL, `itemtype` VARCHAR(100) NOT NULL, `items_id` INT(11) NOT NULL DEFAULT '0', `users_id` INT(11) NOT NULL DEFAULT '0', `toclaim` TINYINT(1) NOT NULL DEFAULT '0', `postdatas` TEXT NULL DEFAULT NULL, `state` INT(11) NOT NULL , `date_mod` DATETIME NULL DEFAULT NULL, PRIMARY KEY (`id`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB;"; $DB->query($query) or die("error creating glpi_plugin_processmaker_crontaskactions" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_caselinks")) { $query = "CREATE TABLE `glpi_plugin_processmaker_caselinks` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `name` VARCHAR(255) NOT NULL, `is_active` TINYINT(1) NOT NULL DEFAULT '0', `is_externaldata` TINYINT(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas', `is_self` TINYINT(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self', `sourcetask_guid` VARCHAR(32) NULL DEFAULT NULL, `targettask_guid` VARCHAR(32) NULL DEFAULT NULL, `targetprocess_guid` VARCHAR(32) NULL DEFAULT NULL, `targetdynaform_guid` VARCHAR(32) NULL DEFAULT NULL, `sourcecondition` TEXT NULL, `targettoclaim` TINYINT(1) NOT NULL DEFAULT '0', `externalapplication` TEXT NULL, `date_mod` DATETIME NULL DEFAULT NULL, PRIMARY KEY (`id`), INDEX `is_active` (`is_active`), INDEX `is_externaldata` (`is_externaldata`), INDEX `is_self` (`is_self`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB;"; $DB->query($query) or die("error creating glpi_plugin_processmaker_caselinks" . $DB->error()); } if (!TableExists("glpi_plugin_processmaker_caselinkactions")) { $query = "CREATE TABLE `glpi_plugin_processmaker_caselinkactions` ( `id` INT(11) NOT NULL AUTO_INCREMENT, `plugin_processmaker_caselinks_id` INT(11) NULL DEFAULT NULL, `name` VARCHAR(255) NOT NULL, `value` TEXT NULL, PRIMARY KEY (`id`), UNIQUE INDEX `caselinks_id_name` (`plugin_processmaker_caselinks_id`, `name`) ) COLLATE='utf8_general_ci' ENGINE=InnoDB ;"; $DB->query($query) or die("error creating glpi_plugin_processmaker_caselinkactions" . $DB->error()); } //if( !TableExists('glpi_plugin_processmaker_selfservicedrafts')){ // $query = "CREATE TABLE `glpi_plugin_processmaker_selfservicedrafts` ( // `id` INT(11) NOT NULL AUTO_INCREMENT, // `users_id` INT(11) NOT NULL, // `plugin_processmaker_processes_id` INT(11) NOT NULL, // `url` TEXT NOT NULL, // PRIMARY KEY (`id`), // INDEX `users_id` (`users_id`) // ) // COLLATE='utf8_general_ci' // ENGINE=InnoDB // ;" ; // $DB->query($query) or die("error creating glpi_plugin_processmaker_selfservicedrafts" . $DB->error()); //} // To be called for each task managed by the plugin // task in class CronTask::Register('PluginProcessmakerProcessmaker', 'pmusers', DAY_TIMESTAMP, array( 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL)); CronTask::Register('PluginProcessmakerProcessmaker', 'pmorphancases', DAY_TIMESTAMP, array('param' => 10, 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL)); CronTask::Register('PluginProcessmakerProcessmaker', 'pmtaskactions', MINUTE_TIMESTAMP, array('state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL)); // required because autoload doesn't work for unactive plugin' include_once(GLPI_ROOT."/plugins/processmaker/inc/profile.class.php"); PluginProcessmakerProfile::createAdminAccess($_SESSION['glpiactiveprofile']['id']); return true; } function plugin_processmaker_uninstall() { global $DB; CronTask::Unregister('PluginProcessmakerProcessmaker'); return true; } function plugin_processmaker_getAddSearchOptions($itemtype) { global $LANG; $sopt = array(); if ($itemtype == 'Ticket') { $sopt[10001]['table'] = 'glpi_plugin_processmaker_cases'; $sopt[10001]['field'] = 'case_status'; //$sopt[1001]['linkfield'] = 'id'; $sopt[10001]['massiveaction'] = false; $sopt[10001]['name'] = $LANG['processmaker']['search']['case'].' - '.$LANG['processmaker']['search']['status']; $sopt[10001]['datatype'] = 'text'; $sopt[10001]['forcegroupby'] = true; //$sopt[10001]['searchtype'] = 'equals'; //$sopt[1001]['itemlink_type'] = 'PluginProcessmakerTicketcase'; //$sopt[1001]['table'] = 'glpi_plugin_processmaker_ticketcase'; //$sopt[1001]['field'] = 'case_status'; //$sopt[1001]['massiveaction'] = false; //$sopt[1001]['name'] = 'Case - Status'; //$sopt[1001]['forcegroupby'] = true; //$sopt[1001]['datatype'] = 'itemlink'; // $sopt[1001]['itemlink_type'] = 'PluginProcessmakerProcessmaker'; //$sopt[1001]['joinparams'] = array('beforejoin' // => array('table' => 'glpi_plugin_processmaker_ticketcase', // 'linkfield' => 'ticket_id')); //$sopt[1001]['joinparams']['jointype'] = "itemtype_id"; //$sopt[1001]['pfields_type'] = ; } return $sopt; } function plugin_processmaker_addLeftJoin($type,$ref_table,$new_table,$linkfield,&$already_link_tables) { switch ($type) { case 'Ticket': switch ($new_table) { case "glpi_plugin_processmaker_cases" : $out= " LEFT JOIN `glpi_plugin_processmaker_cases` ON (`$ref_table`.`id` = `glpi_plugin_processmaker_cases`.`items_id` AND `glpi_plugin_processmaker_cases`.`itemtype` like 'Ticket') "; return $out; } return ""; } return ""; } /** * Summary of plugin_pre_item_update_processmaker * @param CommonITILObject $parm is an object * @return void */ function plugin_pre_item_update_processmaker(CommonITILObject $parm) { global $DB; if (isset($_SESSION['glpiname']) && $parm->getType() == 'Ticket') { $locCase = new PluginProcessmakerCase; $itemId = $parm->getID(); $itemType = $parm->getType(); if ($locCase->getCaseFromItemTypeAndItemId( $itemType, $itemId )) { $locPM = new PluginProcessmakerProcessmaker; $locPM->login(); // case is existing for this item // beware to empty injection when not modified!!! $locVar = array( ); foreach ($parm->input as $key => $val) { switch ($key) { case 'global_validation' : $locVar[ 'GLPI_TICKET_GLOBAL_VALIDATION' ] = $val; break; case 'itilcategories_id' : $locVar[ 'GLPI_ITEM_ITIL_CATEGORY_ID' ] = $val; break; case 'due_date' : $locVar[ 'GLPI_TICKET_DUE_DATE' ] = $val; break; case 'urgency' : $locVar[ 'GLPI_TICKET_URGENCY' ] = $val; break; case 'impact' : $locVar[ 'GLPI_ITEM_IMPACT' ] = $val; break; case 'priority' : $locVar[ 'GLPI_ITEM_PRIORITY' ] = $val; break; } } $pmResponse = $locPM->sendVariables( $locCase->getID(), $locVar); } } } /** * Summary of plugin_item_update_processmaker_satisfaction * inject satisfaction survey into case * @param mixed $parm is the object */ function plugin_item_update_processmaker_satisfaction($parm) { global $DB, $GLOBALS; $locCase = new PluginProcessmakerCase; if ($locCase->getCaseFromItemTypeAndItemId( 'Ticket', $parm->fields['tickets_id'] )) { // case is existing for this item $locPM = new PluginProcessmakerProcessmaker; $locPM->login(); $pmResponse = $locPM->sendVariables( $locCase->getID(), array( 'GLPI_SATISFACTION_QUALITY' => $parm->fields['satisfaction'] )); } } /** * Summary of plugin_pre_item_purge_processmaker * @param mixed $parm is the object */ function plugin_pre_item_purge_processmaker ( $parm ) { if ($parm->getType() == 'Ticket_User' && is_array( $parm->fields ) && isset( $parm->fields['type'] ) && $parm->fields['type'] == 2) { $itemId = $parm->fields['tickets_id']; $itemType = 'Ticket'; $technicians = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $itemId, 2 ); // 2 for technicians if (PluginProcessmakerCase::getCaseIdFromItemTypeAndItemId( $itemType, $itemId ) && count($technicians) == 1) { $parm->input = null; // to cancel deletion of the last tech in the ticket } } } /** * Summary of plugin_item_purge_processmaker * @param mixed $parm is the object */ function plugin_item_purge_processmaker($parm) { global $DB; if ($parm->getType() == 'Ticket_User' && is_array( $parm->fields ) && isset( $parm->fields['type'] ) && $parm->fields['type'] == 2) { // We just deleted a tech from this ticket then we must if needed "de-assign" the tasks assigned to this tech // and re-assign them to the first tech in the list !!!! $locCase = new PluginProcessmakerCase; $itemId = $parm->fields['tickets_id']; $itemType = 'Ticket'; if ($locCase->getCaseFromItemTypeAndItemId( $itemType, $itemId )) { // case is existing for this item $technicians = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $itemId, 2 ); // 2 for technicians $locPM = new PluginProcessmakerProcessmaker; $locPM->login(); $locVars = array( 'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $technicians[0]['glpi_id'], 'GLPI_TICKET_TECHNICIAN_PM_ID' => $technicians[0]['pm_id'] ); // and we must find all tasks assigned to this former user and re-assigned them to new user (if any :))! $caseInfo = $locPM->getCaseInfo( $locCase->getID() ); if ($caseInfo !== false) { $locPM->sendVariables( $locCase->getID( ), $locVars ); // need to get info on the thread of the GLPI current user // we must retreive currentGLPI user from this array $GLPICurrentPMUserId = PluginProcessmakerUser::getPMUserId( $parm->fields['users_id'] ); if (isset( $caseInfo->currentUsers ) && is_array( $caseInfo->currentUsers )) { foreach ($caseInfo->currentUsers as $caseUser) { if ($caseUser->userId == $GLPICurrentPMUserId && in_array( $caseUser->delThreadStatus, array('DRAFT', 'OPEN', 'PAUSE' ) )) { $pmResponse = $locPM->reassignCase( $locCase->getID(), $caseUser->delIndex, $GLPICurrentPMUserId, $technicians[0]['pm_id'] ); // now should managed GLPI Tasks previously assigned to the $GLPICurrentPMUserId if ($pmResponse->status_code == 0) { // ATTENTION: should be aware of: ticket tech == task tech // In this particular flow due to 'Change Management' // we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks // we need the delindex of the current glpi task, and the delindex of the new one // search for new delindex $newCaseInfo = $locPM->getCaseInfo( $locCase->getID() ); $newDelIndex = 0; foreach ($newCaseInfo->currentUsers as $newCaseUser) { if ($newCaseUser->taskId == $caseUser->taskId && $newCaseUser->delThread == $caseUser->delThread) { $newDelIndex = $newCaseUser->delIndex; break; } } $locPM->reassignTask( $locCase->getID(), $caseUser->delIndex, $newDelIndex, $technicians[0]['glpi_id'] ); } } } } } } } } function plugin_processmaker_post_init() { global $PM_DB; $PM_DB = new PluginProcessmakerDB; } function plugin_processmaker_giveItem($itemtype,$ID,$data,$num) { return; } /** * Summary of plugin_item_add_update_processmaker_tasks * @param mixed $parm */ function plugin_item_update_processmaker_tasks($parm) { global $DB, $CFG_GLPI; // we need to test if a specific case is completed, and if so // we should complete the linked cases (via linked tickets) $pmTaskCat = new PluginProcessmakerTaskCategory; if ($pmTaskCat->getFromDBbyCategory( $parm->fields['taskcategories_id'] ) && in_array( 'state', $parm->updates ) && $parm->input['state'] == 2) { // the task has just been set to DONE state $itemtype = str_replace( 'Task', '', $parm->getType() ); foreach ($DB->request( 'glpi_plugin_processmaker_caselinks', "is_active = 1 AND sourcetask_guid='".$pmTaskCat->fields['pm_task_guid']."'") as $targetTask) { $srcCaseId = PluginProcessmakerProcessmaker::getCaseIdFromItem( $itemtype, $parm->fields['tickets_id']); // Must check the condition $casevariables = array(); $matches = array(); if (preg_match_all( "/@@(\w+)/u", $targetTask['sourcecondition'], $matches )) { $casevariables = $matches[1]; } $targetTask['targetactions'] = array(); // empty array by default foreach ($DB->request( 'glpi_plugin_processmaker_caselinkactions', 'plugin_processmaker_caselinks_id = '.$targetTask['id']) as $actionvalue) { $targetTask['targetactions'][$actionvalue['name']] = $actionvalue['value']; if (preg_match_all( "/@@(\w+)/u", $actionvalue['value'], $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } } $externalapplication = false; // by default if ($targetTask['is_externaldata'] && isset($targetTask['externalapplication'])) { // must read some values $externalapplication = json_decode( $targetTask['externalapplication'], true ); // must be of the form // {"method":"POST","url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}} // Where method is the POST, GET, ... method // url is the URL to be called // params is a list of parameters to get from running case foreach ($externalapplication['params'] as $paramname => $variable) { if (preg_match_all( "/@@(\w+)/u", $variable, $matches )) { $casevariables = array_merge( $casevariables, $matches[1] ); } } } // ask for those case variables $myProcessMaker = new PluginProcessmakerProcessmaker(); $myProcessMaker->login( ); // now tries to get the variables to check condition $infoForTasks = $myProcessMaker->getVariables( $srcCaseId, $casevariables ); foreach ($infoForTasks as $casevar => $varval) { $infoForTasks[ "@@$casevar" ] = "'$varval'"; unset( $infoForTasks[ $casevar ] ); } $targetTask['sourcecondition'] = str_replace( array_keys($infoForTasks), $infoForTasks, $targetTask['sourcecondition'] ); if (eval( "return ".$targetTask['sourcecondition'].";" )) { // look at each linked ticket if a case is attached and then if a task like $val is TO_DO // then will try to routeCase for each tasks in $val $postdatas = array(); foreach ($targetTask['targetactions'] as $action => $actionvalue) { $postdatas['form'][$action] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $actionvalue)." ;" ); } $postdatas['UID'] = $targetTask['targetdynaform_guid']; $postdatas['__DynaformName__'] = $targetTask['targetprocess_guid']."_".$targetTask['targetdynaform_guid']; $postdatas['__notValidateThisFields__'] = '[]'; $postdatas['DynaformRequiredFields'] = '[]'; $postdatas['form']['btnGLPISendRequest'] = 'submit'; $externalapplicationparams = array(); if ($externalapplication) { // must call curl foreach ($externalapplication['params'] as $paramname => $variable) { $externalapplicationparams[$paramname] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $variable)." ;" ); } $externalapplicationparams['callback']="http://".$_SERVER['SERVER_NAME' ].$CFG_GLPI['root_doc']."/plugins/processmaker/ajax/asynchronousdatas.php"; $ch = curl_init(); $externalapplication['url'] = eval( "return '".str_replace( array_keys($infoForTasks), $infoForTasks, $externalapplication['url'])."' ;" ); // '??? curl_setopt($ch, CURLOPT_URL, $externalapplication['url'] ); } if ($targetTask['is_self']) { // MUST BE done on a add task hook, and not on an update task hook //$query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks // JOIN glpi_plugin_processmaker_taskcategories ON glpi_plugin_processmaker_taskcategories.taskcategories_id=glpi_tickettasks.taskcategories_id // JOIN glpi_plugin_processmaker_cases ON glpi_plugin_processmaker_cases.processes_id=glpi_plugin_processmaker_taskcategories.processes_id // RIGHT JOIN glpi_plugin_processmaker_tasks ON glpi_plugin_processmaker_tasks.items_id=glpi_tickettasks.id AND glpi_plugin_processmaker_tasks.case_id=glpi_plugin_processmaker_cases.id // WHERE glpi_plugin_processmaker_taskcategories.pm_task_guid = '".$targetTask['targettask_guid']."' AND glpi_tickettasks.state = 1 AND glpi_tickettasks.tickets_id=".$parm->fields['tickets_id'] ; //$res = $DB->query($query) ; //if( $res && $DB->numrows($res) > 0 && $case=$DB->fetch_assoc($res) && isset($case['id']) && isset($case['del_index']) ) { //foreach( $DB->request($query) as $case ) { $taskCase = $myProcessMaker->taskCase( $srcCaseId ); foreach ($taskCase as $task) { // search for target task guid if ($task->guid == $targetTask['targettask_guid']) { break; } } $postdatas['APP_UID'] = $srcCaseId; $postdatas['DEL_INDEX'] = $task->delegate; //need to get the 'ProcessMaker' user $pmconfig = PluginProcessmakerConfig::getInstance(); $cronaction = new PluginProcessmakerCrontaskaction; $cronaction->add( array( 'plugin_processmaker_caselinks_id' => $targetTask['id'], 'itemtype' => $itemtype, 'items_id' => $parm->fields['tickets_id'], 'users_id' => $pmconfig->fields['users_id'], 'toclaim' => $targetTask['targettoclaim'], 'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATAS : PluginProcessmakerCrontaskaction::DATAS_READY), 'postdatas' => json_encode( $postdatas, JSON_HEX_APOS | JSON_HEX_QUOT) ), null, false); if ($externalapplication) { // must call external application in order to get the needed data asynchroneously // must be of the form // {"url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}} // url is the URL to be called $externalapplicationparams['id'] = $cronaction->getID(); $externalapplicationparams = json_encode( $externalapplicationparams, JSON_HEX_APOS | JSON_HEX_QUOT); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS, $externalapplicationparams); curl_setopt($ch, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Content-Length: ' . strlen($externalapplicationparams))); curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1 ); // curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ; // curl_setopt($ch, CURLOPT_PROXY, "localhost:8888"); $response = curl_exec ($ch); //Toolbox::logDebug( $response ) ; curl_close ($ch); } // } } else { foreach (Ticket_Ticket::getLinkedTicketsTo( $parm->fields['tickets_id'] ) as $tlink) { if ($tlink['link'] == Ticket_Ticket::LINK_TO) { $query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks JOIN glpi_plugin_processmaker_taskcategories ON glpi_plugin_processmaker_taskcategories.taskcategories_id=glpi_tickettasks.taskcategories_id JOIN glpi_plugin_processmaker_cases ON glpi_plugin_processmaker_cases.processes_id=glpi_plugin_processmaker_taskcategories.processes_id RIGHT JOIN glpi_plugin_processmaker_tasks ON glpi_plugin_processmaker_tasks.items_id=glpi_tickettasks.id AND glpi_plugin_processmaker_tasks.case_id=glpi_plugin_processmaker_cases.id WHERE glpi_plugin_processmaker_taskcategories.pm_task_guid = '".$targetTask['targettask_guid']."' AND glpi_tickettasks.state = 1 AND glpi_tickettasks.tickets_id=".$tlink['tickets_id']; foreach ($DB->request($query) as $case) { // must be only one row $postdatas['APP_UID'] = $case['id']; $postdatas['DEL_INDEX'] = $case['del_index']; $cronaction = new PluginProcessmakerCrontaskaction; $cronaction->add( array( 'plugin_processmaker_caselinks_id' => $targetTask['id'], 'itemtype' => $itemtype, 'items_id' => $parm->fields['tickets_id'], 'users_id' => Session::getLoginUserID(), 'toclaim' => $targetTask['targettoclaim'], 'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATAS : PluginProcessmakerCrontaskaction::DATAS_READY), 'postdatas' => json_encode( $postdatas, JSON_HEX_APOS | JSON_HEX_QUOT) ), null, false); } } } } } } } }