"; echo ""; echo ""; echo "

".__('Process - Case', 'processmaker')."
"; echo __('Select the process you want to add', 'processmaker'); echo ""; echo ""; echo ""; echo ""; echo ""; PluginProcessmakerProcess::dropdown([ 'value' => 0, 'entity' => $_SESSION['glpiactive_entity'], 'name' => 'plugin_processmaker_processes_id', 'specific_tags' => [ 'process_restrict' => 1 ] ]); echo "	"; echo ""; echo "

"; Html::closeForm(); return true; } /** * Summary of processMakerShowCase * @param mixed $users_id * @param mixed $from_helpdesk */ function processMakerShowCase($users_id, $from_helpdesk) { global $CFG_GLPI, $PM_SOAP; $caseInfo = $PM_SOAP->getCaseInfo( $_REQUEST['case_guid'] ); if ($caseInfo->status_code == 0) { // case is created // Must show it... //$rand = rand(); //$PM_SOAP->echoDomain(); //echo ""; //echo Html::script(Plugin::getWebDir('processmaker') . "/js/cases.helpdesk.js", ['version' => PROCESSMAKER_VERSION]); //$PM_SOAP->loadJS("/js/cases.js"); $tkt = new Ticket; // as showFormHelpdesk uses $_POST, we must set it $_POST = $_REQUEST; // to get the HTML code for the helpdesk form //$saved_ob_level = ob_get_level(); ob_start(); $tkt->showFormHelpdesk($users_id); $buffer = ob_get_clean(); //if (ob_get_level() > 1) { // echo $buffer; // $buffer = ob_get_clean(); //} //to change this HTML code $rand = rand(); $buffer = preg_replace(['@\s+`@',"@'',@", "@ @", "@\s+`;@", "@`@", "@`@"], ["icon_span_$rand`","'post_span_$rand',", "nbsp_$rand", "icon_button_$rand`;", "span_$rand`", "icon_$rand`"], $buffer); $crawler = new Crawler(); $crawler->addHtmlContent($buffer); // hide some fields $list = [ 'name', 'type', 'locations_id', 'itilcategories_id', 'items_id']; $crawler->filter('[name='. implode('], [name=', $list) .']')->each(function (Crawler $node) { $node->closest('.form-field')->getNode(0)->setAttribute('style', 'display:none;'); }); $crawler->filter('[name=add]')->getNode(0)->setAttribute('style', 'display:none;'); // add an input for processguid in the form $formNode = $crawler->filter('div.card'); $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_process_guid'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $caseInfo->processId); // add an input for processid in the form $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_processes_id'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $_REQUEST['processes_id']); // let insert in form the guid of the case $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_caseguid'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $caseInfo->caseId); // let insert in form the number of the case $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_casenum'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $caseInfo->caseNumber); // let insert in form the delindex of the case $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_delindex'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', $caseInfo->currentUsers[0]->delIndex); // let insert in form the action $input = $formNode->getNode(0)->appendChild(new DOMElement('input')); $input->setAttribute('name', 'processmaker_action'); $input->setAttribute('type', 'hidden'); $input->setAttribute('value', 'routecase'); // special case for content textarea which is in the same tr than the file upload $crawler->filter('textarea[name=content]')->closest('div.field-container')->children()->getNode(0)->setAttribute('style', 'display:none'); $descriptionContainer = $crawler->filter('textarea[name=content]')->closest('div.field-container'); $formField = $descriptionContainer->closest('div.form-field'); $cardBody = $formField->closest('div.card-body'); $cardBody->children()->getNode(0)->setAttribute('class', 'col-md-12'); $formField->children('label')->getNode(0)->setAttribute('style', 'display:none'); $descriptionContainer->getNode(0)->setAttribute('class', 'col-md-12'); $containerDivNode = $descriptionContainer->getNode(0)->insertBefore(new DOMElement('div'), $descriptionContainer->getNode(0)->firstChild); $iframeParentDiv = $containerDivNode->appendChild(new DOMElement('div')); $iframe = $iframeParentDiv->appendChild(new DOMElement('iframe')); $pmCaseUser = $caseInfo->currentUsers[0]; // by default $paramsURL = "DEL_INDEX={$pmCaseUser->delIndex}&action={$caseInfo->caseStatus}"; $iframeId = 'caseiframe'; $iframe->setAttribute('id', $iframeId); $iframe->setAttribute('width', '100%' ); $iframe->setAttribute('style', 'border:none;' ); $glpi_data = urlencode(json_encode([ 'glpi_url' => $CFG_GLPI['url_base'], 'glpi_tabtype' => 'task', 'glpi_iframeid' => $iframeId, 'glpi_sid' => $PM_SOAP->getPMSessionID(), 'glpi_app_uid' => $caseInfo->caseId, 'glpi_pro_uid' => $caseInfo->processId, 'glpi_del_index' => $pmCaseUser->delIndex, 'glpi_hide_claim_button' => false, 'glpi_task_guid' => $pmCaseUser->taskId ])); $iframe->setAttribute( 'src', "{$PM_SOAP->serverURL}/cases/cases_Open?sid={$PM_SOAP->getPMSessionID()}&APP_UID={$caseInfo->caseId}&{$paramsURL}&glpi_data={$glpi_data}" ); $buffer = $crawler->html(); $buffer = str_replace(["icon_span_$rand`", "'post_span_$rand',", "nbsp_$rand", "icon_button_$rand`;", "span_$rand`", "icon_$rand`"], [' `', "'',", " ", " `;", "`", "`"], $buffer); echo $buffer; } } function in_array_recursive($needle, $haystack) { $it = new RecursiveIteratorIterator(new RecursiveArrayIterator($haystack)); foreach ($it AS $element) { if ($element == $needle) { return true; } } return false; } // Change profile system if (isset($_REQUEST['newprofile'])) { if (isset($_SESSION["glpiprofiles"][$_REQUEST['newprofile']])) { Session::changeProfile($_REQUEST['newprofile']); if ($_SESSION["glpiactiveprofile"]["interface"] == "central") { Html::redirect($CFG_GLPI['root_doc']."/front/central.php"); } else { Html::redirect($_SERVER['PHP_SELF']); } } else { Html::redirect(preg_replace("/entities_id=.*/", "", $_SERVER['HTTP_REFERER'])); } } // Manage entity change if (isset($_REQUEST["active_entity"])) { if (!isset($_REQUEST["is_recursive"])) { $_REQUEST["is_recursive"] = 0; } if (Session::changeActiveEntities($_REQUEST["active_entity"], $_REQUEST["is_recursive"])) { if ($_REQUEST["active_entity"] == $_SESSION["glpiactive_entity"]) { Html::redirect(preg_replace("/entities_id.*/", "", $_SERVER['HTTP_REFERER'])); } } } // Redirect management if (isset($_REQUEST["redirect"])) { Toolbox::manageRedirect($_REQUEST["redirect"]); } // redirect if no create ticket right if (!Session::haveRight('ticket', CREATE) && !Session::haveRight('reminder_public', READ) && !Session::haveRight("rssfeed_public", READ)) { if (Session::haveRight('followup', ITILFollowup::SEEPUBLIC) //TicketFollowup::SEEPUBLIC || Session::haveRight('task', TicketTask::SEEPUBLIC) || Session::haveRightsOr('ticketvalidation', [TicketValidation::VALIDATEREQUEST, TicketValidation::VALIDATEINCIDENT])) { Html::redirect($CFG_GLPI['root_doc']."/front/ticket.php"); } else if (Session::haveRight('reservation', ReservationItem::RESERVEANITEM)) { Html::redirect($CFG_GLPI['root_doc']."/front/reservationitem.php"); } else if (Session::haveRight('knowbase', KnowbaseItem::READFAQ)) { Html::redirect($CFG_GLPI['root_doc']."/front/helpdesk.faq.php"); } } Session::checkHelpdeskAccess(); Html::helpHeader(__('New ticket'), $_SERVER['PHP_SELF'], $_SESSION["glpiname"]); if (isset($_REQUEST['case_guid'])) { $res = $DB->request('glpi_plugin_processmaker_cases', ['case_guid' => $_REQUEST['case_guid']]); //$query = "SELECT * FROM glpi_plugin_processmaker_cases WHERE case_guid='".$_REQUEST['case_guid']."'"; //$res = $DB->query( $query ); //if ($DB->numrows( $res )) { // a ticket already exists for this case, then show new cases if ($res->numrows()) { // a ticket already exists for this case, then show new cases processMakerShowProcessList(Session::getLoginUserID(), 1); } else { // before showing the case, we must check the rights for this user to view it, if entity has been changed in the meanwhile // and must check if entity of the ticket is in the tree of authorized entities for current profile $processList = PluginProcessmakerProcessmaker::getProcessesWithCategoryAndProfile( $_REQUEST["itilcategories_id"], $_REQUEST["type"], $_SESSION['glpiactiveprofile']['id'], $_REQUEST['entities_id'] ); if (in_array( $_REQUEST['entities_id'], $_SESSION['glpiactiveentities']) && in_array_recursive( $_REQUEST['processes_id'], $processList )) { processMakerShowCase(Session::getLoginUserID(), 1); } else { Html::redirect($CFG_GLPI["root_doc"]."/front/helpdesk.public.php?create_ticket=1"); } } } else { processMakerShowProcessList(Session::getLoginUserID(), 1); } Html::helpFooter();