Files
tomolino-processmaker/hook.php

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<?php
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include_once 'inc/processmaker.class.php';
function plugin_processmaker_MassiveActions($type) {
global $LANG;
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switch ($type) {
case 'PluginProcessmakerProcess' :
if (plugin_processmaker_haveRight('config', UPDATE )) {
return array('plugin_processmaker_taskrefresh' => $LANG['processmaker']['config']['refreshtasklist']);
}
break;
case 'PluginProcessmakerProcess_Profile' :
if (plugin_processmaker_haveRight('config', UPDATE )) {
return array('purge' => $LANG['processmaker']['process']['profile']);
}
break;
}
return array();
}
function plugin_processmaker_MassiveActionsDisplay($options) {
global $LANG;
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switch ($options['itemtype']) {
case 'PluginProcessmakerProcess' :
switch ($options['action']) {
// No case for add_document : use GLPI core one
case "plugin_processmaker_taskrefresh" :
echo "<input type='submit' name='massiveaction' class='submit' ".
"value='".$LANG['buttons'][2]."'>";
break;
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}
break;
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}
return "";
}
function plugin_processmaker_MassiveActionsProcess($data) {
//global $LANG,$DB;
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switch ($data['action']) {
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case "plugin_processmaker_taskrefresh" :
if ($data['itemtype'] == 'PluginProcessmakerProcess') {
foreach ($data["item"] as $key => $val) {
if ($val == 1) {
$process = new PluginProcessmakerProcess;
$process->refreshTasks( array( 'id' => $key ) );
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}
}
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}
break;
case 'plugin_processmaker_process_profile_delete' :
if ($data['itemtype'] == 'PluginProcessmakerProcess_Profile') {
foreach ($data["item"] as $key => $val) {
if ($val == 1) {
$process_profile = new PluginProcessmakerProcess_Profile;
$process_profile->delete( array( 'id' => $key ), true );
}
}
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}
break;
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}
}
/**
* Summary of plugin_processmaker_install
* Creates tables and initializes tasks, "GLPI Requesters" group
* and so on
* @return true or die!
*/
function plugin_processmaker_install() {
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global $DB;
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if (TableExists("glpi_plugin_processmaker_config")) {
$query = "ALTER TABLE `glpi_plugin_processmaker_config`
ADD COLUMN `date_mod` DATETIME NULL DEFAULT NULL AFTER `pm_theme`,
ADD COLUMN `comment` TEXT NULL AFTER `date_mod`;
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RENAME TABLE `glpi_plugin_processmaker_config` TO `glpi_plugin_processmaker_configs`;";
$DB->query($query) or die("error creating glpi_plugin_processmaker_configs" . $DB->error());
} else if (!TableExists("glpi_plugin_processmaker_configs")) {
$query = " CREATE TABLE `glpi_plugin_processmaker_configs` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
`name` VARCHAR(50) NOT NULL DEFAULT 'ProcessMaker',
`pm_server_URL` VARCHAR(250) NOT NULL DEFAULT 'http://localhost/',
`pm_workspace` VARCHAR(50) NOT NULL DEFAULT 'workflow',
`pm_admin_user` VARCHAR(255) NULL DEFAULT NULL,
`pm_admin_passwd` VARCHAR(255) NULL DEFAULT NULL,
`pm_theme` VARCHAR(50) NOT NULL DEFAULT 'glpi_classic',
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`date_mod` DATETIME NULL DEFAULT NULL,
`taskcategories_id` INT(11) NULL ,
`users_id` INT(11) NULL DEFAULT NULL,
`pm_group_guid` VARCHAR(32) NULL DEFAULT NULL,
`comment` TEXT NULL,
`pm_dbserver_name` VARCHAR(255) NULL DEFAULT 'localhost',
`pm_dbserver_user` VARCHAR(255) NULL DEFAULT NULL,
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`pm_dbserver_passwd` VARCHAR(255) NULL DEFAULT NULL,
`domain` VARCHAR(50) NULL DEFAULT '',
`maintenance` TINYINT(1) NOT NULL DEFAULT '0',
PRIMARY KEY (`id`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_configs" . $DB->error());
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//add a default configuration
$query = "
INSERT INTO `glpi_plugin_processmaker_configs` (`id`) VALUES (1);
";
$DB->query( $query ) or die("error creating default record in glpi_plugin_processmaker_configs" . $DB->error());
}
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if (!FieldExists("glpi_plugin_processmaker_configs", "pm_dbserver_name" )) {
$query = "ALTER TABLE `glpi_plugin_processmaker_configs`
ADD COLUMN `pm_dbserver_name` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_group_guid`,
ADD COLUMN `pm_dbserver_user` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_dbserver_name`,
ADD COLUMN `pm_dbserver_passwd` VARCHAR(255) NULL DEFAULT NULL AFTER `pm_dbserver_user`;";
$DB->query($query) or die("error adding fields pm_dbserver_name, pm_dbserver_user, pm_dbserver_passwd to glpi_plugin_processmaker_configs" . $DB->error());
}
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if (!FieldExists("glpi_plugin_processmaker_configs", "maintenance" )) {
$query = "ALTER TABLE `glpi_plugin_processmaker_configs`
ADD COLUMN `maintenance` TINYINT(1) NOT NULL DEFAULT '0' AFTER `pm_dbserver_passwd`;
;";
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$DB->query($query) or die("error adding field maintenance to glpi_plugin_processmaker_configs" . $DB->error());
}
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if (!FieldExists("glpi_plugin_processmaker_configs", "domain" )) {
$query = "ALTER TABLE `glpi_plugin_processmaker_configs`
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ADD COLUMN `domain` VARCHAR(50) NULL DEFAULT '' AFTER `pm_dbserver_passwd`;
";
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$DB->query($query) or die("error adding field domain to glpi_plugin_processmaker_configs" . $DB->error());
}
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if (!FieldExists("glpi_plugin_processmaker_configs", "maintenance" )) {
$query = "ALTER TABLE `glpi_plugin_processmaker_configs`
ADD COLUMN `maintenance` TINYINT(1) NOT NULL DEFAULT '0' AFTER `domain`;
;";
$DB->query($query) or die("error adding fields maintenance to glpi_plugin_processmaker_configs" . $DB->error());
}
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if (TableExists("glpi_plugin_processmaker_profiles")) {
$query = "DROP TABLE `glpi_plugin_processmaker_profiles` ;";
$DB->query($query) or die("error dropping glpi_plugin_processmaker_profiles" . $DB->error());
}
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if (!TableExists("glpi_plugin_processmaker_cases")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_cases` (
`id` VARCHAR(32) NOT NULL,
`items_id` INT(11) NOT NULL,
`itemtype` VARCHAR(10) NOT NULL DEFAULT 'Ticket',
`case_num` INT(11) NOT NULL,
`case_status` VARCHAR(20) NOT NULL DEFAULT 'DRAFT',
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`processes_id` INT(11) NULL DEFAULT NULL,
UNIQUE INDEX `items` (`itemtype`, `items_id`),
INDEX `case_status` (`case_status`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_cases" . $DB->error());
}
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if (!FieldExists("glpi_plugin_processmaker_cases", "processes_id")) {
$query = "ALTER TABLE `glpi_plugin_processmaker_cases`
ADD COLUMN `processes_id` INT(11) NULL DEFAULT NULL;
";
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$DB->query($query) or die("error adding column processes_id into glpi_plugin_processmaker_cases" . $DB->error());
} else {
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$flds = $DB->list_fields('glpi_plugin_processmaker_cases');
if (strcasecmp( $flds['processes_id']['Type'], 'varchar(32)' ) == 0) {
// required because autoload doesn't work for unactive plugin'
include_once(GLPI_ROOT."/plugins/processmaker/inc/process.class.php");
include_once(GLPI_ROOT."/plugins/processmaker/inc/case.class.php");
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$proc = new PluginProcessmakerProcess;
$case = new PluginProcessmakerCase;
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foreach ($DB->request("SELECT * FROM glpi_plugin_processmaker_cases WHERE LENGTH( processes_id ) = 32") as $row) {
$proc->getFromDBbyExternalID( $row['processes_id'] );
$case->update(array( 'id' => $row['id'], 'processes_id' => $proc->getID() ) );
}
$query = "ALTER TABLE `glpi_plugin_processmaker_cases`
CHANGE COLUMN `processes_id` `processes_id` INT(11) NULL DEFAULT NULL AFTER `case_status`;
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";
$DB->query($query) or die("error converting column processes_id into INT(11) in glpi_plugin_processmaker_cases" . $DB->error());
}
}
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if (!TableExists("glpi_plugin_processmaker_tasks")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_tasks` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
`items_id` INT(11) NOT NULL,
`itemtype` VARCHAR(32) NOT NULL,
`case_id` VARCHAR(32) NOT NULL,
`del_index` INT(11) NOT NULL,
PRIMARY KEY (`id`),
UNIQUE INDEX `case_id` (`case_id`, `del_index`),
UNIQUE INDEX `items` (`itemtype`, `items_id`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_tasks" . $DB->error());
}
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if (!TableExists("glpi_plugin_processmaker_users")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_users` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
`pm_users_id` VARCHAR(32) NOT NULL ,
`password` VARCHAR(32) NULL DEFAULT NULL,
PRIMARY KEY (`id`),
UNIQUE INDEX `pm_users_id` (`pm_users_id`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_users" . $DB->error());
}
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if (!FieldExists('glpi_plugin_processmaker_users', 'password')) {
$query = "ALTER TABLE `glpi_plugin_processmaker_users`
ADD COLUMN `id` INT NOT NULL AUTO_INCREMENT FIRST,
ADD COLUMN `password` VARCHAR(32) NULL DEFAULT NULL AFTER `pm_users_id`,
ADD PRIMARY KEY (`id`);
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";
$DB->query($query) or die("error adding column 'password' to glpi_plugin_processmaker_users" . $DB->error());
// also need to change text of tasks for tasks linked to cases
$query = "UPDATE glpi_tickettasks SET content=REPLACE(content,'##_PluginProcessmakerCases\$processmakercases','##_PluginProcessmakerCase\$processmakercases')
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WHERE glpi_tickettasks.id IN (SELECT items_id FROM glpi_plugin_processmaker_tasks WHERE itemtype='TicketTask') AND content LIKE '%_PluginProcessmakerCases\$processmakercases%'";
$DB->query($query) or die("error updating TicketTask" . $DB->error());
}
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if (FieldExists('glpi_plugin_processmaker_users', 'glpi_users_id')) {
$query = "ALTER TABLE `glpi_plugin_processmaker_users`
ALTER `glpi_users_id` DROP DEFAULT,
DROP PRIMARY KEY,
DROP COLUMN `id`,
DROP INDEX `glpi_users_id`;
";
$DB->query($query) or die("error droping 'defaults' from 'glpi_users_id' to glpi_plugin_processmaker_users" . $DB->error());
$query = "ALTER TABLE `glpi_plugin_processmaker_users`
CHANGE COLUMN `glpi_users_id` `id` INT(11) NOT NULL AUTO_INCREMENT FIRST,
ADD PRIMARY KEY (`id`);
";
$DB->query($query) or die("error renaming 'glpi_users_id' into 'id' to glpi_plugin_processmaker_users" . $DB->error());
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}
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if (!TableExists("glpi_plugin_processmaker_processes")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_processes` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
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`process_guid` VARCHAR(32) NOT NULL,
`name` VARCHAR(255) NOT NULL,
`is_active` TINYINT(1) NOT NULL DEFAULT '0',
`hide_case_num_title` TINYINT(1) NOT NULL DEFAULT '0',
`insert_task_comment` TINYINT(1) NOT NULL DEFAULT '0',
`comment` TEXT NULL,
`taskcategories_id` INT(11) NULL ,
`itilcategories_id` INT(11) NOT NULL DEFAULT '0',
`type` INT(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets',
`date_mod` DATETIME NULL DEFAULT NULL,
`project_type` VARCHAR(50) NOT NULL DEFAULT 'classic',
PRIMARY KEY (`id`),
UNIQUE INDEX `process_guid` (`process_guid`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_processes" . $DB->error());
}
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if (FieldExists( 'glpi_plugin_processmaker_processes', 'is_helpdeskvisible')) {
$query = "ALTER TABLE `glpi_plugin_processmaker_processes`
CHANGE COLUMN `is_helpdeskvisible` `is_helpdeskvisible_notusedanymore` TINYINT(1) NOT NULL DEFAULT '0' COMMENT 'Not used any more since version 2.2' AFTER `name`;";
$DB->query($query);
}
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if (!FieldExists( 'glpi_plugin_processmaker_processes', 'itilcategories_id')) {
$query = "ALTER TABLE `glpi_plugin_processmaker_processes`
ADD COLUMN `itilcategories_id` INT(11) NOT NULL DEFAULT '0',
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ADD COLUMN `type` INT(11) NOT NULL DEFAULT '1' COMMENT 'Only used for Tickets';";
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$DB->query($query) or die("error adding columns 'itilcategories_id' and 'type' to glpi_plugin_processmaker_processes" . $DB->error());
}
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if (!FieldExists( 'glpi_plugin_processmaker_processes', 'project_type')) {
$query = "ALTER TABLE `glpi_plugin_processmaker_processes`
ADD COLUMN `project_type` VARCHAR(50) NOT NULL DEFAULT 'classic';";
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$DB->query($query) or die("error adding columns 'project_type' to glpi_plugin_processmaker_processes" . $DB->error());
}
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if (!TableExists("glpi_plugin_processmaker_processes_profiles")) { // since version 2.2
$query = "CREATE TABLE `glpi_plugin_processmaker_processes_profiles` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
`processes_id` INT(11) NOT NULL DEFAULT '0',
`profiles_id` INT(11) NOT NULL DEFAULT '0',
`entities_id` INT(11) NOT NULL DEFAULT '0',
`is_recursive` TINYINT(1) NOT NULL DEFAULT '1',
PRIMARY KEY (`id`),
INDEX `entities_id` (`entities_id`),
INDEX `profiles_id` (`profiles_id`),
INDEX `processes_id` (`processes_id`),
INDEX `is_recursive` (`is_recursive`)
)
COLLATE='utf8_unicode_ci'
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ENGINE=InnoDB;";
$DB->query($query) or die("error creating glpi_plugin_processmaker_processes_profiles" . $DB->error());
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}
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if (!TableExists("glpi_plugin_processmaker_taskcategories")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_taskcategories` (
`id` INT(11) NOT NULL AUTO_INCREMENT,
`processes_id` INT(11) NOT NULL,
`pm_task_guid` VARCHAR(32) NOT NULL,
`taskcategories_id` INT(11) NOT NULL,
`start` BIT(1) NOT NULL DEFAULT b'0',
PRIMARY KEY (`id`),
UNIQUE INDEX `pm_task_guid` (`pm_task_guid`),
UNIQUE INDEX `items` (`taskcategories_id`),
INDEX `processes_id` (`processes_id`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB
;
";
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$DB->query($query) or die("error creating glpi_plugin_processmaker_taskcategories" . $DB->error());
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}
if (!TableExists("glpi_plugin_processmaker_crontaskactions")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_crontaskactions` (
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`id` INT(11) NOT NULL AUTO_INCREMENT,
`plugin_processmaker_caselinks_id` INT(11) NULL DEFAULT NULL,
`itemtype` VARCHAR(100) NOT NULL,
`items_id` INT(11) NOT NULL DEFAULT '0',
`users_id` INT(11) NOT NULL DEFAULT '0',
`toclaim` TINYINT(1) NOT NULL DEFAULT '0',
`postdatas` TEXT NULL DEFAULT NULL,
`state` INT(11) NOT NULL ,
`date_mod` DATETIME NULL DEFAULT NULL,
PRIMARY KEY (`id`)
)
COLLATE='utf8_general_ci'
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ENGINE=InnoDB;";
$DB->query($query) or die("error creating glpi_plugin_processmaker_crontaskactions" . $DB->error());
}
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if (!TableExists("glpi_plugin_processmaker_caselinks")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_caselinks` (
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`id` INT(11) NOT NULL AUTO_INCREMENT,
`name` VARCHAR(255) NOT NULL,
`is_active` TINYINT(1) NOT NULL DEFAULT '0',
`is_externaldata` TINYINT(1) NOT NULL DEFAULT '0' COMMENT '0:insert data from case,1:wait for external application to set datas',
`is_self` TINYINT(1) NOT NULL DEFAULT '0' COMMENT '0:use linked tickets, 1:use self',
`sourcetask_guid` VARCHAR(32) NULL DEFAULT NULL,
`targettask_guid` VARCHAR(32) NULL DEFAULT NULL,
`targetprocess_guid` VARCHAR(32) NULL DEFAULT NULL,
`targetdynaform_guid` VARCHAR(32) NULL DEFAULT NULL,
`sourcecondition` TEXT NULL,
`targettoclaim` TINYINT(1) NOT NULL DEFAULT '0',
`externalapplication` TEXT NULL,
`date_mod` DATETIME NULL DEFAULT NULL,
PRIMARY KEY (`id`),
INDEX `is_active` (`is_active`),
INDEX `is_externaldata` (`is_externaldata`),
INDEX `is_self` (`is_self`)
)
COLLATE='utf8_general_ci'
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ENGINE=InnoDB;";
$DB->query($query) or die("error creating glpi_plugin_processmaker_caselinks" . $DB->error());
}
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if (!TableExists("glpi_plugin_processmaker_caselinkactions")) {
$query = "CREATE TABLE `glpi_plugin_processmaker_caselinkactions` (
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`id` INT(11) NOT NULL AUTO_INCREMENT,
`plugin_processmaker_caselinks_id` INT(11) NULL DEFAULT NULL,
`name` VARCHAR(255) NOT NULL,
`value` TEXT NULL,
PRIMARY KEY (`id`),
UNIQUE INDEX `caselinks_id_name` (`plugin_processmaker_caselinks_id`, `name`)
)
COLLATE='utf8_general_ci'
ENGINE=InnoDB
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;";
$DB->query($query) or die("error creating glpi_plugin_processmaker_caselinkactions" . $DB->error());
}
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//if( !TableExists('glpi_plugin_processmaker_selfservicedrafts')){
// $query = "CREATE TABLE `glpi_plugin_processmaker_selfservicedrafts` (
// `id` INT(11) NOT NULL AUTO_INCREMENT,
// `users_id` INT(11) NOT NULL,
// `plugin_processmaker_processes_id` INT(11) NOT NULL,
// `url` TEXT NOT NULL,
// PRIMARY KEY (`id`),
// INDEX `users_id` (`users_id`)
// )
// COLLATE='utf8_general_ci'
// ENGINE=InnoDB
// ;" ;
// $DB->query($query) or die("error creating glpi_plugin_processmaker_selfservicedrafts" . $DB->error());
//}
// To be called for each task managed by the plugin
// task in class
CronTask::Register('PluginProcessmakerProcessmaker', 'pmusers', DAY_TIMESTAMP, array( 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL));
//CronTask::Register('PluginProcessmakerProcessmaker', 'pmnotifications', DAY_TIMESTAMP, array( 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL));
CronTask::Register('PluginProcessmakerProcessmaker', 'pmorphancases', DAY_TIMESTAMP, array('param' => 10, 'state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL));
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CronTask::Register('PluginProcessmakerProcessmaker', 'pmtaskactions', MINUTE_TIMESTAMP, array('state' => CronTask::STATE_DISABLE, 'mode' => CronTask::MODE_EXTERNAL));
// required because autoload doesn't work for unactive plugin'
include_once(GLPI_ROOT."/plugins/processmaker/inc/profile.class.php");
PluginProcessmakerProfile::createAdminAccess($_SESSION['glpiactiveprofile']['id']);
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return true;
}
function plugin_processmaker_uninstall() {
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global $DB;
CronTask::Unregister('PluginProcessmakerProcessmaker');
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return true;
}
function plugin_processmaker_getAddSearchOptions($itemtype) {
global $LANG;
$sopt = array();
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if ($itemtype == 'Ticket') {
$sopt[10001]['table'] = 'glpi_plugin_processmaker_cases';
$sopt[10001]['field'] = 'case_status';
//$sopt[1001]['linkfield'] = 'id';
$sopt[10001]['massiveaction'] = false;
$sopt[10001]['name'] = $LANG['processmaker']['search']['case'].' - '.$LANG['processmaker']['search']['status'];
$sopt[10001]['datatype'] = 'text';
$sopt[10001]['forcegroupby'] = true;
//$sopt[10001]['searchtype'] = 'equals';
//$sopt[1001]['itemlink_type'] = 'PluginProcessmakerTicketcase';
//$sopt[1001]['table'] = 'glpi_plugin_processmaker_ticketcase';
//$sopt[1001]['field'] = 'case_status';
//$sopt[1001]['massiveaction'] = false;
//$sopt[1001]['name'] = 'Case - Status';
//$sopt[1001]['forcegroupby'] = true;
//$sopt[1001]['datatype'] = 'itemlink';
// $sopt[1001]['itemlink_type'] = 'PluginProcessmakerProcessmaker';
//$sopt[1001]['joinparams'] = array('beforejoin'
// => array('table' => 'glpi_plugin_processmaker_ticketcase',
// 'linkfield' => 'ticket_id'));
//$sopt[1001]['joinparams']['jointype'] = "itemtype_id";
//$sopt[1001]['pfields_type'] = ;
}
return $sopt;
}
function plugin_processmaker_addLeftJoin($type,$ref_table,$new_table,$linkfield,&$already_link_tables) {
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switch ($type) {
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case 'Ticket':
switch ($new_table) {
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case "glpi_plugin_processmaker_cases" :
$out= " LEFT JOIN `glpi_plugin_processmaker_cases`
ON (`$ref_table`.`id` = `glpi_plugin_processmaker_cases`.`items_id` AND `glpi_plugin_processmaker_cases`.`itemtype` like 'Ticket') ";
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return $out;
break;
}
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return "";
break;
}
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return "";
}
/**
* Summary of plugin_pre_item_update_processmaker
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* @param CommonITILObject $parm is an object
* @return void
*/
function plugin_pre_item_update_processmaker(CommonITILObject $parm) {
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global $DB;
if (isset($_SESSION['glpiname']) && $parm->getType() == 'Ticket') {
$locCase = new PluginProcessmakerCase;
$itemId = $parm->getID();
$itemType = $parm->getType();
if ($locCase->getCaseFromItemTypeAndItemId( $itemType, $itemId )) {
$locPM = new PluginProcessmakerProcessmaker;
$locPM->login();
// case is existing for this item
// beware to empty injection when not modified!!!
$locVar = array( );
foreach ($parm->input as $key => $val) {
switch ($key) {
case 'global_validation' :
$locVar[ 'GLPI_TICKET_GLOBAL_VALIDATION' ] = $val;
break;
case 'itilcategories_id' :
$locVar[ 'GLPI_ITEM_ITIL_CATEGORY_ID' ] = $val;
break;
case 'due_date' :
$locVar[ 'GLPI_TICKET_DUE_DATE' ] = $val;
break;
case 'urgency' :
$locVar[ 'GLPI_TICKET_URGENCY' ] = $val;
break;
case 'impact' :
$locVar[ 'GLPI_ITEM_IMPACT' ] = $val;
break;
case 'priority' :
$locVar[ 'GLPI_ITEM_PRIORITY' ] = $val;
break;
}
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}
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$pmResponse = $locPM->sendVariables( $locCase->getID(), $locVar);
}
}
}
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/**
* Summary of plugin_item_update_processmaker_satisfaction
* inject satisfaction survey into case
* @param mixed $parm is the object
*/
function plugin_item_update_processmaker_satisfaction($parm) {
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global $DB, $GLOBALS;
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$locCase = new PluginProcessmakerCase;
if ($locCase->getCaseFromItemTypeAndItemId( 'Ticket', $parm->fields['tickets_id'] )) {
// case is existing for this item
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$locPM = new PluginProcessmakerProcessmaker;
$locPM->login();
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$pmResponse = $locPM->sendVariables( $locCase->getID(), array(
'GLPI_SATISFACTION_QUALITY' => $parm->fields['satisfaction']
));
}
}
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/**
* Summary of plugin_pre_item_purge_processmaker
* @param mixed $parm is the object
*/
function plugin_pre_item_purge_processmaker ( $parm ) {
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if ($parm->getType() == 'Ticket_User' && is_array( $parm->fields ) && isset( $parm->fields['type'] ) && $parm->fields['type'] == 2) {
$itemId = $parm->fields['tickets_id'];
$itemType = 'Ticket';
$technicians = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $itemId, 2 ); // 2 for technicians
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if (PluginProcessmakerCase::getCaseIdFromItemTypeAndItemId( $itemType, $itemId ) && count($technicians) == 1) {
$parm->input = null; // to cancel deletion of the last tech in the ticket
}
}
}
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/**
* Summary of plugin_item_purge_processmaker
* @param mixed $parm is the object
*/
function plugin_item_purge_processmaker($parm) {
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global $DB;
if ($parm->getType() == 'Ticket_User' && is_array( $parm->fields ) && isset( $parm->fields['type'] ) && $parm->fields['type'] == 2) {
// We just deleted a tech from this ticket then we must if needed "de-assign" the tasks assigned to this tech
// and re-assign them to the first tech in the list !!!!
$locCase = new PluginProcessmakerCase;
$itemId = $parm->fields['tickets_id'];
$itemType = 'Ticket';
if ($locCase->getCaseFromItemTypeAndItemId( $itemType, $itemId )) {
// case is existing for this item
$technicians = PluginProcessmakerProcessmaker::getItemUsers( $itemType, $itemId, 2 ); // 2 for technicians
$locPM = new PluginProcessmakerProcessmaker;
$locPM->login();
$locVars = array( 'GLPI_TICKET_TECHNICIAN_GLPI_ID' => $technicians[0]['glpi_id'],
'GLPI_TICKET_TECHNICIAN_PM_ID' => $technicians[0]['pm_id'] );
// and we must find all tasks assigned to this former user and re-assigned them to new user (if any :))!
$caseInfo = $locPM->getCaseInfo( $locCase->getID() );
if ($caseInfo !== false) {
$locPM->sendVariables( $locCase->getID( ), $locVars );
// need to get info on the thread of the GLPI current user
// we must retreive currentGLPI user from this array
$GLPICurrentPMUserId = PluginProcessmakerUser::getPMUserId( $parm->fields['users_id'] );
if (isset( $caseInfo->currentUsers ) && is_array( $caseInfo->currentUsers )) {
foreach ($caseInfo->currentUsers as $caseUser) {
if ($caseUser->userId == $GLPICurrentPMUserId && in_array( $caseUser->delThreadStatus, array('DRAFT', 'OPEN', 'PAUSE' ) )) {
$pmResponse = $locPM->reassignCase( $locCase->getID(), $caseUser->delIndex, $GLPICurrentPMUserId, $technicians[0]['pm_id'] );
// now should managed GLPI Tasks previously assigned to the $GLPICurrentPMUserId
if ($pmResponse->status_code == 0) {
// ATTENTION: should be aware of: ticket tech == task tech
// In this particular flow due to 'Change Management'
// we need to change the delindex of the glpi task and the assigned tech to prevent creation of new tasks
// we need the delindex of the current glpi task, and the delindex of the new one
// search for new delindex
$newCaseInfo = $locPM->getCaseInfo( $locCase->getID() );
$newDelIndex = 0;
foreach ($newCaseInfo->currentUsers as $newCaseUser) {
if ($newCaseUser->taskId == $caseUser->taskId && $newCaseUser->delThread == $caseUser->delThread) {
$newDelIndex = $newCaseUser->delIndex;
break;
}
}
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$locPM->reassignTask( $locCase->getID(), $caseUser->delIndex, $newDelIndex, $technicians[0]['glpi_id'] );
}
}
}
}
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}
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}
}
}
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function plugin_processmaker_post_init() {
global $PM_DB;
$PM_DB = new PluginProcessmakerDB;
}
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function plugin_processmaker_giveItem($itemtype,$ID,$data,$num) {
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return;
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}
/**
* Summary of plugin_item_add_update_processmaker_tasks
* @param mixed $parm
*/
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function plugin_item_update_processmaker_tasks($parm) {
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global $DB, $CFG_GLPI;
// we need to test if a specific case is completed, and if so
// we should complete the linked cases (via linked tickets)
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$pmTaskCat = new PluginProcessmakerTaskCategory;
if ($pmTaskCat->getFromDBbyCategory( $parm->fields['taskcategories_id'] )
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&& in_array( 'state', $parm->updates )
&& $parm->input['state'] == 2) { // the task has just been set to DONE state
//$taskList = array( array( 'sourcetaskguid' => '54949951157c000b2336474053483376',
// 'sourcecondition' => '@@RELEASE_DONE == 1' ,
// 'targettaskguid' => '95599365257bffa6d6170d9068913760',
// 'targetprocessguid' => '51126098657bd96b286ded7016691792',
// 'targetdynaformguid' => '28421020557bffc5b374850018853291',
// 'targettoclaim' => true,
// 'targetactions' => array( 'RELEASE_DONE' => '@@RELEASE_DONE' )
// ) ) ;
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$itemtype = str_replace( 'Task', '', $parm->getType() );
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//foreach( $taskList as $targetTask ) {
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foreach ($DB->request( 'glpi_plugin_processmaker_caselinks', "is_active = 1 AND sourcetask_guid='".$pmTaskCat->fields['pm_task_guid']."'") as $targetTask) {
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$srcCaseId = PluginProcessmakerProcessmaker::getCaseIdFromItem( $itemtype, $parm->fields['tickets_id']);
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// Must check the condition
$casevariables = array();
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$matches = array();
if (preg_match_all( "/@@(\w+)/u", $targetTask['sourcecondition'], $matches )) {
$casevariables = $matches[1];
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}
//foreach( $targetTask['targetactions'] as $actionvalue ){
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$targetTask['targetactions'] = array(); // empty array by default
foreach ($DB->request( 'glpi_plugin_processmaker_caselinkactions', 'plugin_processmaker_caselinks_id = '.$targetTask['id']) as $actionvalue) {
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$targetTask['targetactions'][$actionvalue['name']] = $actionvalue['value'];
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if (preg_match_all( "/@@(\w+)/u", $actionvalue['value'], $matches )) {
$casevariables = array_merge( $casevariables, $matches[1] );
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}
}
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$externalapplication = false; // by default
if ($targetTask['is_externaldata'] && isset($targetTask['externalapplication'])) {
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// must read some values
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$externalapplication = json_decode( $targetTask['externalapplication'], true );
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// must be of the form
// {"method":"POST","url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
// Where method is the POST, GET, ... method
// url is the URL to be called
// params is a list of parameters to get from running case
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foreach ($externalapplication['params'] as $paramname => $variable) {
if (preg_match_all( "/@@(\w+)/u", $variable, $matches )) {
$casevariables = array_merge( $casevariables, $matches[1] );
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}
}
}
// ask for those case variables
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$myProcessMaker = new PluginProcessmakerProcessmaker();
$myProcessMaker->login( );
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// now tries to get the variables to check condition
$infoForTasks = $myProcessMaker->getVariables( $srcCaseId, $casevariables );
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foreach ($infoForTasks as $casevar => $varval) {
$infoForTasks[ "@@$casevar" ] = "'$varval'";
unset( $infoForTasks[ $casevar ] );
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}
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$targetTask['sourcecondition'] = str_replace( array_keys($infoForTasks), $infoForTasks, $targetTask['sourcecondition'] );
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if (eval( "return ".$targetTask['sourcecondition'].";" )) {
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// look at each linked ticket if a case is attached and then if a task like $val is TO_DO
// then will try to routeCase for each tasks in $val
$postdatas = array();
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foreach ($targetTask['targetactions'] as $action => $actionvalue) {
$postdatas['form'][$action] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $actionvalue)." ;" );
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}
$postdatas['UID'] = $targetTask['targetdynaform_guid'];
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$postdatas['__DynaformName__'] = $targetTask['targetprocess_guid']."_".$targetTask['targetdynaform_guid'];
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$postdatas['__notValidateThisFields__'] = '[]';
$postdatas['DynaformRequiredFields'] = '[]';
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$postdatas['form']['btnGLPISendRequest'] = 'submit';
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//foreach ( $externalapplication['params'] as $paramname => $variable ) {
// $externalapplicationparams[$paramname] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $variable)." ;" ) ;
//}
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$externalapplicationparams = array();
if ($externalapplication) {
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// must call curl
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foreach ($externalapplication['params'] as $paramname => $variable) {
$externalapplicationparams[$paramname] = eval( "return ".str_replace( array_keys($infoForTasks), $infoForTasks, $variable)." ;" );
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}
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$externalapplicationparams['callback']="http://".$_SERVER['SERVER_NAME' ].$CFG_GLPI['root_doc']."/plugins/processmaker/ajax/asynchronousdatas.php";
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$ch = curl_init();
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$externalapplication['url'] = eval( "return '".str_replace( array_keys($infoForTasks), $infoForTasks, $externalapplication['url'])."' ;" ); // '???
curl_setopt($ch, CURLOPT_URL, $externalapplication['url'] );
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}
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if ($targetTask['is_self']) {
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// MUST BE done on a add task hook, and not on an update task hook
//$query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks
// JOIN glpi_plugin_processmaker_taskcategories ON glpi_plugin_processmaker_taskcategories.taskcategories_id=glpi_tickettasks.taskcategories_id
// JOIN glpi_plugin_processmaker_cases ON glpi_plugin_processmaker_cases.processes_id=glpi_plugin_processmaker_taskcategories.processes_id
// RIGHT JOIN glpi_plugin_processmaker_tasks ON glpi_plugin_processmaker_tasks.items_id=glpi_tickettasks.id AND glpi_plugin_processmaker_tasks.case_id=glpi_plugin_processmaker_cases.id
// WHERE glpi_plugin_processmaker_taskcategories.pm_task_guid = '".$targetTask['targettask_guid']."' AND glpi_tickettasks.state = 1 AND glpi_tickettasks.tickets_id=".$parm->fields['tickets_id'] ;
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//$res = $DB->query($query) ;
//if( $res && $DB->numrows($res) > 0 && $case=$DB->fetch_assoc($res) && isset($case['id']) && isset($case['del_index']) ) {
//foreach( $DB->request($query) as $case ) {
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$taskCase = $myProcessMaker->taskCase( $srcCaseId );
foreach ($taskCase as $task) {
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// search for target task guid
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if ($task->guid == $targetTask['targettask_guid']) {
break;
}
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}
$postdatas['APP_UID'] = $srcCaseId;
$postdatas['DEL_INDEX'] = $task->delegate;
//need to get the 'ProcessMaker' user
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$pmconfig = PluginProcessmakerConfig::getInstance();
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$cronaction = new PluginProcessmakerCrontaskaction;
$cronaction->add( array( 'plugin_processmaker_caselinks_id' => $targetTask['id'],
'itemtype' => $itemtype,
'items_id' => $parm->fields['tickets_id'],
'users_id' => $pmconfig->fields['users_id'],
'toclaim' => $targetTask['targettoclaim'],
'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATAS : PluginProcessmakerCrontaskaction::DATAS_READY),
'postdatas' => json_encode( $postdatas, JSON_HEX_APOS | JSON_HEX_QUOT)
),
null,
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false);
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if ($externalapplication) {
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// must call external application in order to get the needed data asynchroneously
// must be of the form
// {"url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
// url is the URL to be called
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$externalapplicationparams['id'] = $cronaction->getID();
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$externalapplicationparams = json_encode( $externalapplicationparams, JSON_HEX_APOS | JSON_HEX_QUOT);
//$externalapplicationparams = http_formdata_flat_hierarchy( $externalapplicationparams ) ;
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curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, $externalapplicationparams);
curl_setopt($ch, CURLOPT_HTTPHEADER, array('Content-Type: application/json', 'Content-Length: ' . strlen($externalapplicationparams)));
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curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1 );
// curl_setopt($ch, CURLOPT_HTTPPROXYTUNNEL, 1 ) ;
// curl_setopt($ch, CURLOPT_PROXY, "fry07689.fr.ray.group:8888");
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$response = curl_exec ($ch);
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//Toolbox::logDebug( $response ) ;
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curl_close ($ch);
}
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// }
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} else {
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foreach (Ticket_Ticket::getLinkedTicketsTo( $parm->fields['tickets_id'] ) as $tlink) {
if ($tlink['link'] == Ticket_Ticket::LINK_TO) {
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$query = "SELECT glpi_plugin_processmaker_cases.id, MAX(glpi_plugin_processmaker_tasks.del_index) AS del_index FROM glpi_tickettasks
JOIN glpi_plugin_processmaker_taskcategories ON glpi_plugin_processmaker_taskcategories.taskcategories_id=glpi_tickettasks.taskcategories_id
JOIN glpi_plugin_processmaker_cases ON glpi_plugin_processmaker_cases.processes_id=glpi_plugin_processmaker_taskcategories.processes_id
RIGHT JOIN glpi_plugin_processmaker_tasks ON glpi_plugin_processmaker_tasks.items_id=glpi_tickettasks.id AND glpi_plugin_processmaker_tasks.case_id=glpi_plugin_processmaker_cases.id
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WHERE glpi_plugin_processmaker_taskcategories.pm_task_guid = '".$targetTask['targettask_guid']."' AND glpi_tickettasks.state = 1 AND glpi_tickettasks.tickets_id=".$tlink['tickets_id'];
foreach ($DB->request($query) as $case) {
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// must be only one row
$postdatas['APP_UID'] = $case['id'];
$postdatas['DEL_INDEX'] = $case['del_index'];
$cronaction = new PluginProcessmakerCrontaskaction;
$cronaction->add( array( 'plugin_processmaker_caselinks_id' => $targetTask['id'],
'itemtype' => $itemtype,
'items_id' => $parm->fields['tickets_id'],
'users_id' => Session::getLoginUserID(),
'toclaim' => $targetTask['targettoclaim'],
'state' => ($targetTask['is_externaldata'] ? PluginProcessmakerCrontaskaction::WAITING_DATAS : PluginProcessmakerCrontaskaction::DATAS_READY),
'postdatas' => json_encode( $postdatas, JSON_HEX_APOS | JSON_HEX_QUOT)
),
null,
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false);
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}
//if( $externalapplication ) {
// // must call external application in order to get the needed data asynchroneously
// // must be of the form
// // {"method":"POST","url":"http://arsupd201.ar.ray.group:8000/search_by_userid/","params":{"user":"@@USER_ID","system":"GPP","list":"@@ROLE_LIST"}}
// // Where method is the POST, GET
// // url is the URL to be called
// $externalapplicationparams['record_id']=$cronaction->getID();
// $externalapplicationparams = http_formdata_flat_hierarchy( $externalapplicationparams ) ;
// if( $externalapplication['method'] != 'GET') {
// switch($externalapplication['method']) {
// case 'POST' :
// curl_setopt($ch, CURLOPT_POST, 1);
// curl_setopt($ch, CURLOPT_POSTFIELDS, $externalapplicationparams);
// break;
// }
// }
// $response = curl_exec ($ch);
// curl_close ($ch);
//}
}
}
}
}
}
}
}