tomolino-processmaker/inc/case.class.php

<?php

/**
 * ticketcase short summary.
 *
 * ticketcase description.
 *
 * @version 1.0
 * @author MoronO
 */
class PluginProcessmakerCase extends CommonDBTM {

   /**
    * Summary of getTabNameForItem
    * @param CommonGLPI $item         is the item
    * @param mixed      $withtemplate has template
    * @return array os strings
    */
   function getTabNameForItem(CommonGLPI $item, $withtemplate=0) {
      global $LANG;

      $item_id = $item->getID();
      $item_type = $item->getType();
      if (self::getCaseFromItemTypeAndItemId($item_type, $item_id )) {
         return array( 'processmakercases' => $LANG['processmaker']['item']['tab']."<sup class='tab_nb'> ".$this->fields['case_status']."</sup>" );
      } else {
         return array( 'processmakercases' => $LANG['processmaker']['item']['tab'] );
      }

   }

    /**
     * Summary of getCaseIdFromItemTypeAndItemId
     * @param mixed $itemType is the item type
     * @param mixed $itemId   is the item id
     * @return mixed case id
     */
   static function getCaseIdFromItemTypeAndItemId( $itemType, $itemId) {
      global $DB;

      $query = "SELECT * FROM glpi_plugin_processmaker_cases WHERE items_id=$itemId and itemtype='$itemType';";
      if (($res = $DB->query($query) )  && $DB->numrows($res) > 0) {
                $row = $DB->fetch_array($res);
                return $row['id'];
      }
      return false;
   }


    /**
     * Summary of getCaseFromItemTypeAndItemId
     * @param mixed $itemType is the item type
     * @param mixed $itemId   is the item id
     * @return mixed: returns false when there is no case associated with the item, else fills in the item fields from DB, and returns true
     */
   function getCaseFromItemTypeAndItemId($itemType, $itemId) {

      if ($caseId = self::getCaseIdFromItemTypeAndItemId( $itemType, $itemId)) {
            return $this->getFromDB( $caseId );
      }

      return false;
   }

    /**
     * Summary of getFromDB
     * @param mixed $ID id of needed object
     * @return mixed object if found, else false
     */
   function getFromDB($ID) {
      global $DB;
      // Search for object in database and fills 'fields'

      // != 0 because 0 is consider as empty
      if (strlen($ID)==0) {
         return false;
      }

      $query = "SELECT *
                FROM `".$this->getTable()."`
                WHERE `".$this->getIndexName()."` = '".$ID."'";

      if (($result = $DB->query($query))  && $DB->numrows($result)==1) {
             $this->fields = $DB->fetch_assoc($result);
             $this->post_getFromDB();

             return true;
      }

      return false;
   }


    /**
     * Summary of getVariables
     *      Gets variables from a case.
     * @param array $vars an array of variable name that will be read from the case as case variables
     * @return array an associative array (variable_name => value). The returned array can be empty if requested variables are not found.
     */
   function getVariables( $vars = array() ) {
      global $PM_DB;

      $locVars = array( );
      $app_data = array(); // by default

      $caseId = $this->getID();

      $query = "SELECT APP_DATA FROM APPLICATION WHERE APP_UID='$caseId';";

      if (($res = $PM_DB->query($query)) &&  $PM_DB->numrows($res) > 0) {
         $row = $PM_DB->fetch_assoc($res);
         $app_data = unserialize($row['APP_DATA'] );
         $locVars = array_intersect_key( $app_data, array_flip($vars) );
      }

      return $locVars;
   }

    /**
     * Summary of sendVariables
     *      Sends variables to a case.
     *      BEWARE that this will not work correctly for values containning special chars like \
     *      instead use the web service function from PluginProcessmakerProcessmaker class
     * @param array $vars an array of associative variables (name => value) that will be injected into the case as case variables
     * @return true if variables have been saved to the case, false otherwise
     */
   function sendVariables( $vars = array() ) {
      global $PM_DB;

      $variablesSent = false; // be default
      $app_data = array(); // by default

      $caseId = $this->getID();

      $query = "SELECT APP_DATA FROM APPLICATION WHERE APP_UID='$caseId';";

      if (($res = $PM_DB->query($query)) && $PM_DB->numrows($res) > 0) {
         $row = $PM_DB->fetch_assoc($res);
         $app_data = unserialize($row['APP_DATA'] );
      }

      $app_data = array_replace( $app_data, $vars );
      $serialized = serialize( $app_data );

      $query = "UPDATE APPLICATION SET APP_DATA='$serialized' WHERE APP_UID='$caseId';";
      $res = $PM_DB->query( $query );

      if ($PM_DB->affected_rows() == 1) {
         $variablesSent = true;
      }

      return $variablesSent;
   }


    /**
     * Summary of displayTabContentForItem
     * @param CommonGLPI $item         is the item
     * @param mixed      $tabnum       is the tab num
     * @param mixed      $withtemplate has template
     * @return mixed
     */
   static function displayTabContentForItem(CommonGLPI $item, $tabnum=1, $withtemplate=0) {
      global $LANG, $DB, $CFG_GLPI;

      $config = PluginProcessmakerConfig::getInstance();

      if ($config->fields['maintenance'] == 0) {

         $item_id = $item->getID();
         $item_type = $item->getType();
         ////retrieve container for current tab
         //$container = new self;
         //$found_c = $container->find("`itemtype` = '$item_type' AND `items_id` = $item_id ");

         //echo "Show the frame";
         $rand = rand();
         echo "<form style='margin-bottom: 0px' name='processmaker_form$rand' id='processmaker_form$rand' method='post' action='".Toolbox::getItemTypeFormURL("PluginProcessmakerProcessmaker")."'>";
         echo "<div class='center'> <table id='processmakercasemenu' style='margin-bottom: 0px' class='tab_cadre_fixe'>";
         echo Html::scriptBlock("$('#processmakercasemenu').css('max-width', 'none');");
         echo "<tr><th colspan='4'>".$LANG['processmaker']['item']['tab']."</th></tr>";

         $pmCaseUser = false; // initial value: no user
         // first search for the case
         if (self::getCaseIdFromItemTypeAndItemId($item_type, $item_id )) {
            $myProcessMaker = new PluginProcessmakerProcessmaker( );
            $myProcessMaker->login();
            $caseInfo = $myProcessMaker->getCaseFromItem( $item_type, $item_id );
            if ($caseInfo->caseStatus != 'CANCELLED' && $caseInfo->caseStatus != 'COMPLETED') {
               // need to get info on the thread of the GLPI current user
               // we must retreive currentGLPI user from this array
               $GLPICurrentPMUserId = PluginProcessmakerUser::getPMUserId( Session::getLoginUserID() );
               $pmCaseUser = $caseInfo->currentUsers[0]; // by default currently manage only one task at a time, must define tab management for several tasks
               foreach ($caseInfo->currentUsers as $caseUser) {
                  if ($caseUser->userId == $GLPICurrentPMUserId) {
                     $pmCaseUser = $caseUser;
                     break;
                  }
               }
            }
            $locDelIndex = 1; // by default
            switch ($caseInfo->caseStatus) {
               case "CANCELLED"  :
                  echo "<tr><th colspan='4'>".$LANG['processmaker']['item']['cancelledcase']."</th></tr>";
                  $paramsURL = "DEL_INDEX=1";
                  //                    echo "<tr class='tab_bg_1' ><td id='GLPI-PM-DEL_INDEX' ><script>var GLPI_DEL_INDEX = 1; </script></td></tr>" ;
                  break;

               case "DRAFT" :
               case "TO_DO" :

                  $paramsURL = "DEL_INDEX=".$pmCaseUser->delIndex."&action=".$caseInfo->caseStatus;
                  $locDelIndex = $pmCaseUser->delIndex;
                  if ($pmCaseUser->userId != '') {
                     echo "<tr class='tab_bg_1'>";

                     if ($GLPICurrentPMUserId == $pmCaseUser->userId) {
                        // then propose a button to cancel case only when assigned user is == to glpi  current user
                        echo "<td class='tab_bg_2' >";
                        echo $LANG['processmaker']['item']['cancelcase'];
                        echo "</td><td class='tab_bg_2'>";
                        echo "<input type='hidden' name='action' value='unpausecase_or_reassign_or_delete'>";
                        echo "<input type='hidden' name='plugin_processmaker_caseId' value='".$caseInfo->caseId."'>";
                        //echo "<input type='hidden' name='plugin_processmaker_delIndex' value='".$pmCaseUser->delIndex."'>";
                        //echo "<input type='hidden' name='plugin_processmaker_userId' value='".$pmCaseUser->userId."'>";
                        echo "<input onclick='ret = confirm(\"".$LANG['processmaker']['item']['buttoncancelcaseconfirmation']."\") ;  cancelMyMask = !ret ;  return ret;'   type='submit' name='cancel' value='".$LANG['processmaker']['item']['buttoncancelcase']."' class='submit'>";
                        echo "</td>";
                     }

                     if ($caseInfo->caseStatus == "DRAFT" || (plugin_processmaker_haveRight("deletecase", DELETE) && $_SESSION['glpiactiveprofile']['interface'] == 'central')) {
                        // then propose a button to delete case
                        echo "<td class='tab_bg_2'>";
                        echo $LANG['processmaker']['item']['deletecase'];
                        echo "</td><td class='tab_bg_2'>";
                        echo "<input type='hidden' name='action' value='unpausecase_or_reassign_or_delete'>";
                        echo "<input type='hidden' name='plugin_processmaker_caseId' value='".$caseInfo->caseId."'>";

                        echo "<input onclick='ret = confirm(\"".$LANG['processmaker']['item']['buttondeletecaseconfirmation']."\"); cancelMyMask = !ret ; return ret;'  type='submit' name='delete' value='".$LANG['processmaker']['item']['buttondeletecase']."' class='submit' >";

                        echo "</td>";

                     }

                     echo "</form>";

                     echo "</td></tr>";
                  }

                  break;
               case "COMPLETED" :
                  echo "<tr><th colspan='4'>".$LANG['processmaker']['item']['completedcase']."</th></tr>";
                  $paramsURL = "DEL_INDEX="; // DEL_INDEX is not set to tell PM to show the current task i.e.: the last one
                  break;
            }

            $proj = new PluginProcessmakerProcess;
            $proj->getFromDBbyExternalID( $caseInfo->processId );
            $project_type = $proj->fields['project_type'];
            // then propose a button to view case history
            //echo "<tr class='tab_bg_1' >";
            //echo "<td class='tab_bg_2' colspan='1'>";
            //echo "<input type='button' class='submit' onclick=\"javascript:Actions.tabFrame('caseMap');\" value='".$LANG['processmaker']['item']['case']['viewcasemap']."'>";
            //echo "</td>";
            //echo "<td class='tab_bg_2' colspan='1'>";
            //echo "<input type='button' class='submit' onclick=\"javascript:Actions.tabFrame('caseHistory');\" value='".$LANG['processmaker']['item']['case']['viewcasehistory']."'>";
            //echo "</td>";
            //echo "<td class='tab_bg_2' colspan='1'>";
            //echo "<input type='button' class='submit' onclick=\"javascript:Actions.tabFrame('caseChangeLogHistory');\" value='".$LANG['processmaker']['item']['case']['viewcasechangeloghistory']."'>";
            //echo "</td>";
            //echo "<td class='tab_bg_2' colspan='1'>";
            //echo "<input type='button' class='submit' onclick=\"javascript:Actions.tabFrame('historyDynaformPage');\" value='".$LANG['processmaker']['item']['case']['viewdynaforms']."'>";
            //echo "</td>";
            //echo "</tr>";
            echo "</table>";
            echo "<script type='text/javascript' src='".$CFG_GLPI["root_doc"]."/plugins/processmaker/js/cases.js'></script>"; //?rand=$rand'

            // processmakertabpaneltable  is used to align the tabs
            echo "<table id=processmakertabpaneltable style='margin-bottom: 0px; width:100%;' class='tab_cadre_fixe'>";
            echo Html::scriptBlock("$('#processmakertabpaneltable').css('max-width', 'none');");
            echo "<tr><td>";

            //////////////////////////
            // Processmaker tab panels
            // need to have a global variable which contains tab id
            // used only one time for activated panel
            //////////////////////////
            $arrayProcessmakerTabPanel = array();
            echo "<div id=processmakertabpanel >";

            //////////////
            // Define tabs
            //////////////
            echo "    <ul>";
            //echo "            <li><a href='#tabs-1'>Nunc tincidunt</a></li>";
            //$arrayProcessmakerTabPanel[] = "tabs-1";
            $arrayProcessmakerTabPanel = [];
            if ($pmCaseUser) {
               foreach ($caseInfo->currentUsers as $caseUser) {
                  $title = $LANG['processmaker']['item']['task']['task'].$caseUser->taskName;
                  echo "<li><a href='#task-".$caseUser->delIndex."' title='$title'>". ($caseUser->userId != $GLPICurrentPMUserId ? "<i><sub>$title</sub></i>" : $title) ."</a></li>";
                  $arrayProcessmakerTabPanel[] = "task-".$caseUser->delIndex;
               }
            } else {
               // no user means CANCELLED or COMPLETED
               // then create artificial panel to host case infos
               echo "<li><a href='#caseInfo' title='".$LANG['processmaker']['item']['case']['caseinfo']."'>".$LANG['processmaker']['item']['case']['caseinfo']."</a></li>";
               $arrayProcessmakerTabPanel[] = "caseInfo";
            }
            // add default panels: map, history, log and dynaforms
            $defaultTabs = ['caseMap' => 'viewcasemap', 'caseHistory' => 'viewcasehistory', 'caseChangeLogHistory' => 'viewcasechangeloghistory', 'historyDynaformPage' => 'viewdynaforms' ];
            foreach ($defaultTabs as $tab => $tabText) {
               echo "<li><a href='#$tab' onclick=\"javascript:Actions.tabFrame('$tab');return false;\" title='".$LANG['processmaker']['item']['case'][$tabText]."'>".$LANG['processmaker']['item']['case'][$tabText]."</a></li>";
            }

            echo "</ul>";

            ////////////////
            // Define panels
            ////////////////
            if ($pmCaseUser) {
               $csrf = Session::getNewCSRFToken();
               foreach ($caseInfo->currentUsers as $caseUser) {
                  // for each task, if task is to be claimed, we need to verify that current user can claim it by checking if he/she is in the group assigned to the task
                  $hide_claim_button=false; // by default
                  if (!$caseUser->userId) {
                     // current task is to claimed
                     // get task user list
                     $query = "SELECT items_id, itemtype FROM glpi_plugin_processmaker_tasks WHERE case_id = '".$caseInfo->caseId."' AND del_index =".$caseUser->delIndex;
                     foreach ($DB->request($query) as $row) {
                        // normally there is only one task
                        $task = getItemForItemtype( $row['itemtype'] );
                        $task->getFromDB( $row['items_id'] );
                        // check if this group can be found in the current user's groups
                        if (!isset($_SESSION['glpigroups']) || !in_array( $task->fields['groups_id_tech'], $_SESSION['glpigroups'] )) {
                           $hide_claim_button=true;
                        }
                     }
                  }
                  echo "<div id='task-".$caseUser->delIndex."'>";
                  // to load users for task re-assign only when task is not to be 'claimed'
                  if ($caseUser->userId) {
                     echo "<div class='tab_bg_2' id='divUsers-".$caseUser->delIndex."' >Loading...</div>";
                     echo "<script>$('#divUsers-".$caseUser->delIndex."').load( '".$CFG_GLPI["root_doc"]."/plugins/processmaker/ajax/task_users.php?caseId=".$caseInfo->caseId."&itemId=".$item_id."&itemType=".$item_type."&userId=".$caseUser->userId."&taskId=".$caseUser->taskId."&delIndex=".$caseUser->delIndex."&delThread=".$caseUser->delThread."&rand=$rand' ); </script>";
                  }
                  echo "<iframe id='caseiframe-task-".$caseUser->delIndex."' onload='onTaskFrameLoad( event, ".$caseUser->delIndex.", ".($hide_claim_button?"true":"false").", \"$csrf\" );' style='border:none;' class='tab_bg_2' width='100%' src='";
                  echo $myProcessMaker->serverURL."/cases/cases_Open?sid=".$_SESSION["pluginprocessmaker"]["session"]["id"]."&APP_UID=".$caseInfo->caseId."&DEL_INDEX=".$caseUser->delIndex."&action=TO_DO";
                  echo "&rand=$rand&glpi_domain={$config->fields['domain']}'></iframe></div>";
               }
            } else {
                // no user means CANCELLED or COMPLETED
                // then create artificial panel to host case infos
                echo "<div id='caseInfo'>";
                $url = $myProcessMaker->serverURL."/cases/cases_Open?sid=".$_SESSION["pluginprocessmaker"]["session"]["id"]."&APP_UID=".$caseInfo->caseId."&".$paramsURL."&action=TO_DO";
                echo "<iframe id=\"caseiframe-caseInfo\" onload=\"onOtherFrameLoad( 'caseInfo', 'caseiframe-caseInfo', 'body' );\" style=\"border:none;\" class=\"tab_bg_2\" width=\"100%\" src=\"$url&rand=$rand&glpi_domain={$config->fields['domain']}\"></iframe></div>";
            }
            // default panels
            // map, history, log and dynaforms
            // will be added dynamically by the addTabPanel function


            echo "</div>";
            // end of tabs/panels

            echo "</td></tr>";
            echo "<tr class='tab_bg_1' ><td  colspan=4 >";
            if ($pmCaseUser) {
                $activePanel = 'task-'.$pmCaseUser->delIndex;
            } else {
                $activePanel = 'caseInfo';
            }
            $caseMapUrl = $myProcessMaker->serverURL.($project_type=='bpmn' ? "/designer?prj_uid=".$caseInfo->processId."&prj_readonly=true&app_uid=".$caseInfo->caseId : "/cases/ajaxListener?action=processMap&rand=$rand")."&glpi_domain={$config->fields['domain']}";
            echo "<script>
                function addTabPanel( name, title, html ){
                    //debugger ;
                    if( !$('#processmakertabpanel')[0].children[name] ) { // panel is not yet existing, create one
                        //var num_tabs = $('#processmakertabpanel ul li').length ;
                        if( $('#processmakertabpanel a[href=\"#'+name+'\"]').length == 0 ) {
                           $('#processmakertabpanel ul').append( '<li><a href=\'#' + name + '\'>' + title + '</a></li>' );
                        }
                        //debugger ;
                        $('#processmakertabpanel').append( '<div id=\'' + name + '\'>' + html + '</div>');
                        $('#processmakertabpanel').tabs('refresh'); // to show the panel
                    }
                    var tabIndex = $('#processmakertabpanel a[href=\"#'+name+'\"]').parent().index();
                    $('#processmakertabpanel').tabs( 'option', 'active', tabIndex) ; // to activate it
                    //$('#processmakertabpanel').tabs( 'option', 'collapsible', true );
                }
                var historyGridListChangeLogGlobal = { viewIdHistory: '', viewIdDin: '', viewDynaformName: '', idHistory: '' } ;
                var ActionTabFrameGlobal = { tabData: '', tabName: '', tabTitle: '' } ;

                var Actions = { tabFrame: function( actionToDo ) {
                                                       // debugger ;
                            if( actionToDo == 'caseMap' ) {
                                addTabPanel( actionToDo,
                                        '".$LANG['processmaker']['item']['case']['casemap']."',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", ".($project_type=='bpmn' ? "true" : "false" )." );\' width=\'100%\' src=\'$caseMapUrl\' ></iframe>'
                                        );
                            } else
                           if( actionToDo == 'caseHistory' ) {
                                addTabPanel( actionToDo,
                                        '".$LANG['processmaker']['item']['case']['casehistory']."',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' height=\'600px\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/ajaxListener?action=caseHistory&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                           if( actionToDo == 'caseChangeLogHistory' ) {
                                addTabPanel( actionToDo,
                                        '".$LANG['processmaker']['item']['case']['casechangeloghistory']."',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' height=\'600px\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/ajaxListener?action=changeLogHistory&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                           if( actionToDo == 'dynaformViewFromHistory' ) {
                                actionToDo = 'dynaformChangeLogViewHistory_' + historyGridListChangeLogGlobal.viewIdDin + historyGridListChangeLogGlobal.dynDate.replace(/ /g, '_').replace(/:/g, '-') ;
                                ajaxResponse = $.parseJSON(historyGridListChangeLogGlobal.viewDynaformName);
                                addTabPanel( actionToDo,
                                        ajaxResponse.dynTitle + ' <sup>(' + historyGridListChangeLogGlobal.dynDate + ')</sup>',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/ajaxListener?action=dynaformViewFromHistory&DYN_UID=' + historyGridListChangeLogGlobal.viewIdDin + \"&HISTORY_ID=\" + historyGridListChangeLogGlobal.viewIdHistory + '&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                           if( actionToDo == 'historyDynaformPage' ) {
                                addTabPanel( actionToDo,
                                        '".$LANG['processmaker']['item']['case']['dynaforms']."',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/casesHistoryDynaformPage_Ajax?actionAjax=historyDynaformPage&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                            if( actionToDo.search( '^changeLog' ) == 0 ) {
                                actionToDo = 'changeLog' ;
                                addTabPanel( actionToDo,
                                        '".$LANG['processmaker']['item']['case']['changelog']."',
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' height=\'600px\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/ajaxListener?action=changeLogTab&idHistory=' + historyGridListChangeLogGlobal.idHistory + '&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                            if( actionToDo.search( '^historyDynaformGridPreview' ) == 0 ) {
                                actionToDo = actionToDo.replace('_', '$') ;
                                    var act = actionToDo.replace( '$', '&DYN_UID=') ;
                                addTabPanel( actionToDo,
                                        ActionTabFrameGlobal.tabTitle,
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"form\", 0 );\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/casesHistoryDynaformPage_Ajax?actionAjax=' + act + '&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                            if( actionToDo.search( '^historyDynaformGridHistory' ) == 0) {
                                var ajaxResponse = $.parseJSON(ActionTabFrameGlobal.tabData);
                                    var act = 'showDynaformListHistory&PRO_UID=' + ajaxResponse.PRO_UID + '&APP_UID=' + ajaxResponse.APP_UID + '&TAS_UID=-1&DYN_UID=' + ajaxResponse.DYN_UID;
                                addTabPanel( actionToDo,
                                        ActionTabFrameGlobal.tabTitle,
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"body\", 0 );\' height=\'600px\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/casesHistoryDynaformPage_Ajax?actionAjax=' + act + '&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                            } else
                            if( actionToDo.search( '^dynaformChangeLogViewHistory' ) == 0) {
                                var ajaxResponse = $.parseJSON(ActionTabFrameGlobal.tabData);
                                actionToDo='dynaformChangeLogViewHistory' + ajaxResponse.dynUID + ajaxResponse.dynDate ;
                                //actionToDo = actionToDo.replace(' ', '_').replace(':', '-');
                                    var act = 'dynaformChangeLogViewHistory&DYN_UID=' + ajaxResponse.dynUID + '&HISTORY_ID=' + ajaxResponse.tablename;
                                addTabPanel( actionToDo,
                                        ActionTabFrameGlobal.tabTitle,
                                        '<iframe id=\'caseiframe-' + actionToDo + '\' style=\'border: none;\' onload=\'onOtherFrameLoad( \"'+actionToDo+'\", \"caseiframe-' + actionToDo + '\", \"form\", 0 );\' width=\'100%\' src=\'".$myProcessMaker->serverURL."/cases/casesHistoryDynaformPage_Ajax?actionAjax=' + act + '&rand=$rand&glpi_domain={$config->fields['domain']}\' ></iframe>'
                                        );
                           }
                        }
                    } ;

                $(function() {
//debugger;
                    $('#processmakertabpanel').tabs( {active: ".array_search( $activePanel, $arrayProcessmakerTabPanel )."});
                    //$('#processmakertabpanel').scrollabletabs();
                    //$('#processmakertabpanel').position({
                    //  my: 'left top',
                    //  at: 'left top',
                    //  of: '#processmakertabpaneltable'
                    //});
                    $('#processmakertabpanel').removeClass( 'ui-tabs' ) ;
                    //debugger ;
                    $('#processmakertabpanel').tabs({activate: function (event, ui) {
                                                            try {
                                                                //debugger;
                                                                if( typeof onOtherFrameLoad == 'function' )
                                            var newPanel = ui.newPanel.selector.replace('#', '') ;
                                            var panelType = newPanel.split( '-' )[ 0 ].split( '$' )[ 0 ].split( '_' ) ;
                                            var searchTag = '' ;
                                            switch( panelType[0] ) {
                                                case 'task' :
                                                    searchTag = 'table' ;
                                                    break ;

                                                case 'historyDynaformGridPreview' :
                                                case 'dynaformChangeLogViewHistory' :
                                                    searchTag = 'form' ;
                                                    break ;

                                                case 'caseInfo' :
                                                case 'caseMap' :
                                                case 'caseHistory' :
                                                case 'changeLog' :
                                                case 'historyDynaformPage' :
                                                case 'dynaformChangeLogViewHistory' :
                                                case 'historyDynaformGridHistory' :
                                                default :
                                                    searchTag = 'body' ;
                                                    break ;
                                                                }
                                            onOtherFrameLoad( newPanel, 'caseiframe-' + newPanel, searchTag, ".($project_type=='bpmn' ? "true" : "false" )."  ) ;
                                                            } catch( evt ) {
                                                                //debugger;
                                                            }
                                                        }
                    });

            ";

            echo "});

            ";

            echo    "</script>";

            echo "</td></tr>";

         } else {

            //********************************
            // no running case for this ticket
            // propose to start one
            //********************************
            echo "<tr><th colspan='4'>".$LANG['processmaker']['item']['nocase'];

            // check if item is not solved nor closed
            if ($item->fields['status'] != 'solved' && $item->fields['status'] != 'closed' && $_SESSION['glpiactiveprofile']['interface'] != 'helpdesk') {
               // propose case start
               echo "&nbsp;-&nbsp;".$LANG['processmaker']['item']['startone'];
               echo "</th></tr>";

               echo "<tr class='tab_bg_2'><td class='tab_bg_2' colspan='1'>";
               echo $LANG['processmaker']['item']['selectprocess']."&nbsp;";
               echo "<input type='hidden' name='action' value='newcase'>";
               echo "<input type='hidden' name='id' value='$item_id'>";
               echo "<input type='hidden' name='itemtype' value='$item_type'>";
               //                Dropdown::show('PluginProcessmakerProcessmaker', array( 'entity' => $item->fields['entities_id'], 'name' => 'plugin_processmaker_process_id', 'condition' => "is_active=1")); // condition is used to prevent start of none-active cases
               PluginProcessmakerProcess::dropdown(array( 'value' => 0, 'entity' => $item->fields['entities_id'], 'name' => 'plugin_processmaker_process_id', 'condition' => "is_active=1"));
               echo "</td><td class='tab_bg_2'>";
               echo "<input type='submit' name='additem' value='".$LANG['processmaker']['item']['start']."' class='submit'>";
               echo "</td></tr>";
            } else {
               echo "</th></tr>";
            }
         }

         echo "</table>";
         Html::closeForm(true );
         //echo "</form>";

      } else {
         // under maintenance
         echo $LANG['processmaker']['config']['undermaintenance'];
      }

      return true;
   }

   /**
   * Summary of deleteTasks
   * will delete all tasks associated with this case from the item
   * @return true if tasks have been deleted from associated item and from case table
   */
   private function deleteTasks( ) {
      global $DB;
         $ret = false;

         $query = "DELETE from glpi_".strtolower($this->fields['itemtype'])."tasks where id in (select items_id from glpi_plugin_processmaker_tasks where case_id='".$this->fields['id']."')";
      if ($DB->query( $query )) {
         $query = "DELETE from glpi_plugin_processmaker_tasks where case_id='".$this->fields['id']."'";
         if ($DB->query( $query )) {
            $ret = true;
         }
      }
      return $ret;
   }


    /**
     * Summary of deleteCase
     * will delete case and all tasks associated with this case from the item
     * @return true if case and tasks have been deleted from associated item and from case table
     */
   function deleteCase( ) {
      global $DB;
      $ret = false;

      if ($this->deleteTasks()) {
         if ($this->deleteFromDB( )) {
            $ret = true;
         }
      }
      return $ret;
   }



    /**
     * Summary of cancelTasks
     * will mark as information all to_do tasks
     * BEWARE that this will only be done when case is in TO_DO status
     * @return true if tasks have been deleted from associated item and from case table
     */
   private function cancelTasks( ) {
      global $DB;
      $ret = false;

      if (isset($this->fields['case_status']) && $this->fields['case_status'] == "TO_DO") {
         $query = "UPDATE glpi_".$this->fields['itemtype']."tasks SET state=0,users_id_tech=0,begin=NULL,end=NULL  WHERE state=1 AND id in (select items_id from glpi_plugin_processmaker_tasks where case_id='".$this->fields['id']."')";
         if ($DB->query( $query )) {
            $ret = true;
         }
      }
      return $ret;
   }



    /**
     * Summary of cancelCase
     * will cancel case and mark 'to_do' tasks associated with this case from the item as information
     * BEWARE that this will only be done when case is in TO_DO status
     * @return true if case and tasks have been cancelled or marked from associated item and from case table
     */
   function cancelCase( ) {
      global $DB;
      $ret = false;

      if (isset($this->fields['case_status']) && $this->fields['case_status'] == "TO_DO") {
         if ($this->cancelTasks()) {
            if ($this->update( array( 'id' => $this->getID(), 'case_status' => 'CANCELLED' ) )) {
                $ret=true;
            }
         }
      }

      return $ret;
   }

    /**
     * Summary of canSolve
     * To know if a Ticket (Problem or Change) can be solved
     * i.e. the case permits solving of item
     * @param mixed $item is the item
     * @return bool true to permit solve, false otherwise
     */
   public static function canSolve ($item) {
      $myCase = new self;
      if ($myCase->getCaseFromItemTypeAndItemId( $item['item']->getType(), $item['item']->getID() )) {
         $pmVar = $myCase->getVariables( array( 'GLPI_ITEM_CAN_BE_SOLVED' ) );
         if ($myCase->fields['case_status'] != 'COMPLETED' && $myCase->fields['case_status'] != 'CANCELLED' && (!isset($pmVar['GLPI_ITEM_CAN_BE_SOLVED']) || $pmVar['GLPI_ITEM_CAN_BE_SOLVED'] != 1)) {
            // then item can't be solved
            return false;
         }
      }
      return true;
   }

    /**
     * Summary of getToDoTasks
     * @param mixed $parm is a Ticket, a Problem or a Change
     * @return array list of tasks with status 'to do' for case associated with item
     */
   public static function getToDoTasks($parm) {
      $myCase = new self;

      if ($myCase->getCaseFromItemTypeAndItemId( $parm->getType(), $parm->getID() )) {
         return PluginProcessmakerTask::getToDoTasks( $myCase->getID(), $parm->getType()."Task" );
      }
      return array();
   }
}