fernando/luos
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

HOR-60 "In self-service value based task, notifications can't be sent" SOLVED

Browse Source 
Issue:
    In self-service value based task, notifications can't be sent
Cause:
    No se implemento las notificationes cuando el task tiene la asignacion "Self Service Value Based Assignment"
Solution:
    Se implementa las notificationes cuando el task tiene la asignacion "Self Service Value Based Assignment"
This commit is contained in:
Victor Saisa Lopez
2016-06-17 13:52:29 -04:00
parent 329e21287c
commit e4ee43835c
1 changed files with 94 additions and 55 deletions
Download Patch File Download Diff File Expand all files Collapse all files

149
workflow/engine/classes/class.case.php
View File

@@ -4398,7 +4398,7 @@ class Cases
/**
* Un cancel case
*
*
* @param string $caseUID
* @param string $userUID
* @return int
@@ -5502,7 +5502,8 @@ class Cases
$sBody2 = G::replaceDataGridField($sBody, $arrayData2, false);
$respTo = $this->getTo($aTask["TAS_ASSIGN_TYPE"], $aTask["TAS_UID"], $aTask["USR_UID"], $arrayData);
$respTo = $this->getTo($aTask['TAS_UID'], $aTask['USR_UID'], $arrayData);
$sTo = $respTo['to'];
$sCc = $respTo['cc'];
@@ -5553,67 +5554,104 @@ class Cases
throw $oException;
}
}
public function getTo($taskType, $taskUid, $taskUsrUid, $arrayData)
public function getTo($taskUid, $userUid, $arrayData)
{
$sTo = null;
$sCc = null;
$arrayResp = array ();
$task = new Tasks ();
$tasks = new Tasks();
$group = new Groups ();
$oUser = new Users ();
switch ($taskType) {
case "SELF_SERVICE" :
if (isset ( $taskUid ) && ! empty ( $taskUid )) {
$arrayTaskUser = array ();
$arrayAux1 = $task->getGroupsOfTask ( $taskUid, 1 );
foreach ( $arrayAux1 as $arrayGroup ) {
$arrayAux2 = $group->getUsersOfGroup ( $arrayGroup ["GRP_UID"] );
foreach ( $arrayAux2 as $arrayUser ) {
$arrayTaskUser [] = $arrayUser ["USR_UID"];
$task = TaskPeer::retrieveByPK($taskUid);
switch ($task->getTasAssignType()) {
case 'SELF_SERVICE':
$to = '';
$cc = '';
//Query
$criteria = new Criteria('workflow');
$criteria->addSelectColumn(UsersPeer::USR_UID);
$criteria->addSelectColumn(UsersPeer::USR_USERNAME);
$criteria->addSelectColumn(UsersPeer::USR_FIRSTNAME);
$criteria->addSelectColumn(UsersPeer::USR_LASTNAME);
$criteria->addSelectColumn(UsersPeer::USR_EMAIL);
$criteria->add(UsersPeer::USR_STATUS, 'CLOSED', Criteria::NOT_EQUAL);
$rsCriteria = null;
if (trim($task->getTasGroupVariable()) != '') {
//SELF_SERVICE_VALUE
$variable = trim($task->getTasGroupVariable(), ' @#%?$=');
//Query
if (isset($arrayData[$variable])) {
$data = $arrayData[$variable];
switch (gettype($data)) {
case 'string':
$criteria->addJoin(GroupUserPeer::USR_UID, UsersPeer::USR_UID, Criteria::LEFT_JOIN);
$criteria->add(GroupUserPeer::GRP_UID, $data, Criteria::EQUAL);
$rsCriteria = GroupUserPeer::doSelectRS($criteria);
break;
case 'array':
$criteria->add(UsersPeer::USR_UID, $data, Criteria::IN);
$rsCriteria = UsersPeer::doSelectRS($criteria);
break;
}
}
$arrayAux1 = $task->getUsersOfTask ( $taskUid, 1 );
foreach ( $arrayAux1 as $arrayUser ) {
$arrayTaskUser [] = $arrayUser ["USR_UID"];
}
$criteria = new Criteria ( "workflow" );
$criteria->addSelectColumn ( UsersPeer::USR_UID );
$criteria->addSelectColumn ( UsersPeer::USR_USERNAME );
$criteria->addSelectColumn ( UsersPeer::USR_FIRSTNAME );
$criteria->addSelectColumn ( UsersPeer::USR_LASTNAME );
$criteria->addSelectColumn ( UsersPeer::USR_EMAIL );
$criteria->add ( UsersPeer::USR_UID, $arrayTaskUser, Criteria::IN );
$rsCriteria = UsersPeer::doSelectRs ( $criteria );
$rsCriteria->setFetchmode ( ResultSet::FETCHMODE_ASSOC );
$to = null;
$cc = null;
$sw = 1;
while ( $rsCriteria->next () ) {
$row = $rsCriteria->getRow ();
$toAux = ((($row ["USR_FIRSTNAME"] != "") || ($row ["USR_LASTNAME"] != "")) ? $row ["USR_FIRSTNAME"] . " " . $row ["USR_LASTNAME"] . " " : "") . "<" . $row ["USR_EMAIL"] . ">";
if ($sw == 1) {
$to = $toAux;
$sw = 0;
} else {
$cc = $cc . (($cc != null) ? "," : null) . $toAux;
} else {
//SELF_SERVICE
$arrayTaskUser = [];
$arrayAux1 = $tasks->getGroupsOfTask($taskUid, 1);
foreach ($arrayAux1 as $arrayGroup) {
$arrayAux2 = $group->getUsersOfGroup($arrayGroup['GRP_UID']);
foreach ($arrayAux2 as $arrayUser) {
$arrayTaskUser [] = $arrayUser ['USR_UID'];
}
}
$arrayResp ['to'] = $to;
$arrayResp ['cc'] = $cc;
$arrayAux1 = $tasks->getUsersOfTask($taskUid, 1);
foreach ($arrayAux1 as $arrayUser) {
$arrayTaskUser[] = $arrayUser['USR_UID'];
}
//Query
$criteria->add(UsersPeer::USR_UID, $arrayTaskUser, Criteria::IN);
$rsCriteria = UsersPeer::doSelectRS($criteria);
}
if (!is_null($rsCriteria)) {
$rsCriteria->setFetchmode(ResultSet::FETCHMODE_ASSOC);
while ($rsCriteria->next()) {
$record = $rsCriteria->getRow();
$toAux = (($record['USR_FIRSTNAME'] != '' || $record['USR_LASTNAME'] != '')? $record['USR_FIRSTNAME'] . ' ' . $record['USR_LASTNAME'] . ' ' : '') . '<' . $record['USR_EMAIL'] . '>';
if ($to == '') {
$to = $toAux;
} else {
$cc .= (($cc != '')? ',' : '') . $toAux;
}
}
}
$arrayResp['to'] = $to;
$arrayResp['cc'] = $cc;
break;
case "MULTIPLE_INSTANCE" :
$to = null;
@@ -5646,7 +5684,7 @@ class Cases
$arrayUsers = $arrayData [$nextTaskAssignVariable];
$oDerivation = new Derivation ();
$userFields = $oDerivation->getUsersFullNameFromArray ( $arrayUsers );
foreach ( $userFields as $row ) {
$toAux = ((($row ["USR_FIRSTNAME"] != "") || ($row ["USR_LASTNAME"] != "")) ? $row ["USR_FIRSTNAME"] . " " . $row ["USR_LASTNAME"] . " " : "") . "<" . $row ["USR_EMAIL"] . ">";
if ($sw == 1) {
@@ -5661,8 +5699,9 @@ class Cases
}
break;
default :
if (isset ( $taskUsrUid ) && ! empty ( $taskUsrUid )) {
$aUser = $oUser->load ( $taskUsrUid );
if (isset($userUid) && !empty($userUid)) {
$aUser = $oUser->load($userUid);
$sTo = ((($aUser ["USR_FIRSTNAME"] != "") || ($aUser ["USR_LASTNAME"] != "")) ? $aUser ["USR_FIRSTNAME"] . " " . $aUser ["USR_LASTNAME"] . " " : "") . "<" . $aUser ["USR_EMAIL"] . ">";
}
$arrayResp ['to'] = $sTo;