PM-474 Support Plugin - get client information for support SOLVED

- funcion agregadat

workflow/engine/controllers/adminProxy.php

@@ -122,7 +122,7 @@ class adminProxy extends HttpProxyController
         $this->url     = "/sys" . SYS_SYS . "/" . (($sysConf["default_lang"] != "")? $sysConf["default_lang"] : ((defined("SYS_LANG") && SYS_LANG != "")? SYS_LANG : "en")) . "/" . $sysConf["default_skin"] . $urlPart;
         $this->message = 'Saved Successfully';
         $msg = "";
-        if($httpData->proxy_host != '' || $httpData->proxy_port != '' || $httpData->proxy_user != '') {
+        if ($httpData->proxy_host != '' || $httpData->proxy_port != '' || $httpData->proxy_user != '') {
             $msg = " Host -> ".$httpData->proxy_host." Port -> ".$httpData->proxy_port." User -> ".$httpData->proxy_user;
         }
 
@@ -1356,5 +1356,133 @@ class adminProxy extends HttpProxyController
 
         return $result;
     }
+
+    public function generateInfoSupport ()
+    {
+        require_once (PATH_CONTROLLERS . "installer.php");
+        $params = array ();
+
+        $oServerConf = &serverConf::getSingleton();
+        $pluginRegistry = &PMPluginRegistry::getSingleton();
+        $licenseManager = &pmLicenseManager::getSingleton();
+
+        //License Information:
+        $activeLicense = $licenseManager->getActiveLicense();
+        $params['license'] = $licenseManager;
+
+        //Operative System version (Linux, Windows)
+        try {
+            $os = '';
+            if (file_exists( '/etc/redhat-release' )) {
+                $fnewsize = filesize( '/etc/redhat-release' );
+                $fp = fopen( '/etc/redhat-release', 'r' );
+                $os = trim( fread( $fp, $fnewsize ) );
+                fclose( $fp );
+            }
+            $os .= " (" . PHP_OS . ")";
+        } catch (Exception $e) {
+        }
+        $params['system'] = $os;
+
+        //On premise or cloud
+        $licInfo = $oServerConf->getProperty( 'LICENSE_INFO' );
+        $params['licenseType'] = isset($licInfo[SYS_SYS]) ? isset($licInfo[SYS_SYS]['TYPE'])? $licInfo[SYS_SYS]['TYPE'] : ''  : '';
+
+        //ProcessMaker Version
+        $params['pmVersion'] = System::getVersion();
+        if (file_exists(PATH_DATA. 'log/upgrades.log')) {
+            $params['pmUpgrade'] = file_get_contents(PATH_DATA. 'log/upgrades.log', 'r');
+        } else {
+            $params['pmUpgrade'] = G::LoadTranslation('ID_UPGRADE_NEVER_UPGRADE');
+        }
+
+        //Database server Version (MySQL version)
+        $installer = new Installer();
+        $systemInfo = $installer->getSystemInfo();
+        $params['dbVersion'] = mysql_get_server_info();//$systemInfo->mysql->version;
+
+        //PHP Version
+        $params['php'] = $systemInfo->php->version;
+
+        //Apache - IIS Version
+        $params['apache'] = apache_get_version();
+
+        //Installed Plugins (license info?)
+        $arrayAddon = array ();
+
+        if (file_exists( PATH_DATA_SITE . "ee" )) {
+            $arrayAddon = unserialize( trim( file_get_contents( PATH_DATA_SITE . "ee" ) ) );
+        }
+
+        $plugins = array();
+        foreach ($arrayAddon as $addon) {
+            $sFileName = substr( $addon["sFilename"], 0, strpos( $addon["sFilename"], "-" ) );
+
+            if (file_exists( PATH_PLUGINS . $sFileName . ".php" )) {
+                $plugin = array();
+                $addonDetails = $pluginRegistry->getPluginDetails( $sFileName . ".php" );
+                $plugin['name'] = $addonDetails->sNamespace;
+                $plugin['description'] = $addonDetails->sDescription;
+                $plugin['version'] = $addonDetails->iVersion;
+                $plugin['enable'] = $addonDetails->enabled;
+                $plugins[] = $plugin;
+            }
+        }
+        $params['plugins'] = $plugins;
+
+        //Number of Users registered in PM. Including LDAP users and PM users.
+        require_once ("classes/model/RbacUsers.php");
+        $criteria = new Criteria( "rbac" );
+        $criteria->addSelectColumn( RbacUsersPeer::USR_AUTH_TYPE );
+        $criteria->addSelectColumn( "COUNT(USERS.USR_UID) AS USERS_NUMBER" );
+        $criteria->add( RbacUsersPeer::USR_UID, null, Criteria::ISNOTNULL );
+        $criteria->addGroupByColumn(RbacUsersPeer::USR_AUTH_TYPE);
+        $rs = RbacUsersPeer::doSelectRS( $criteria );
+        $rs->setFetchmode( ResultSet::FETCHMODE_ASSOC );
+        $users = array('local' => 0);
+        while ($rs->next()) {
+            $row = $rs->getRow();
+            if ($row['USR_AUTH_TYPE'] == '' || $row['USR_AUTH_TYPE'] == 'MYSQL') {
+                $users['local'] = (int)$users['local'] + (int)$row['USERS_NUMBER'];
+            } else {
+                $users['USR_AUTH_TYPE'] = $row['USERS_NUMBER'];
+            }
+        }
+        
+        $params["users"] =$users;
+
+        //Number of cases.
+        $oSequences = new Sequences();
+        $maxNumber = $oSequences->getSequeceNumber("APP_NUMBER");
+        $params["cases"] = $maxNumber - 1;
+
+        //Number of active processes.
+        $criteria = new Criteria( "workflow" );
+        $criteria->addSelectColumn( "COUNT(PROCESS.PRO_UID) AS NUMBER_PROCESS" );
+        $criteria->add( ProcessPeer::PRO_STATUS, 'ACTIVE', Criteria::NOT_EQUAL);
+        $rs = UsersPeer::doSelectRS( $criteria );
+        $rs->setFetchmode( ResultSet::FETCHMODE_ASSOC );
+        $rs->next();
+        $row = $rs->getRow();
+        $params["process active"] = $row["NUMBER_PROCESS"];
+
+        $criteria = new Criteria( "workflow" );
+        $criteria->addSelectColumn( "COUNT(PROCESS.PRO_UID) AS NUMBER_PROCESS" );
+        $criteria->add( ProcessPeer::PRO_STATUS, 'INACTIVE', Criteria::NOT_EQUAL);
+        $rs = UsersPeer::doSelectRS( $criteria );
+        $rs->setFetchmode( ResultSet::FETCHMODE_ASSOC );
+        $rs->next();
+        $row = $rs->getRow();
+        $params["process inactive"] = $row["NUMBER_PROCESS"];
+
+
+        //Country/city (Timezone)
+        $params["Timezone"] = (defined('TIME_ZONE') && TIME_ZONE != "Unknown") ? TIME_ZONE : date_default_timezone_get();
+
+        $support = PATH_DATA_SITE . 'support.txt';
+        file_put_contents($support, serialize($params));
+        G::streamFile($support, true);
+        G::rm_dir($support);
+    }
 }
 

workflow/engine/templates/enterprise/addonsStore.js

@@ -458,6 +458,14 @@ Ext.onReady(function() {
      });
   }
 
+    var enterpriseFileSupport = function () {
+        var myMask = new Ext.LoadMask(Ext.getBody(), {msg: _('ID_PROCESSING')});
+        myMask.show();
+        //window.location = '../../uxmodern/main/generateInfoSupport';
+        window.location = '../adminProxy/generateInfoSupport',
+        myMask.hide();
+    };
+
   function enterpriseProcessAjax(option)
   {
       switch (option) {
@@ -1008,8 +1016,7 @@ Ext.onReady(function() {
 
     var pnlSetup = new Ext.FormPanel({
         frame: true,
-      height: 178,
+        height: 160,
-      bodyStyle: "padding: 5px 5px 5px 5px;",
         disabled: !licensed,
 
         items: [
@@ -1043,12 +1050,39 @@ Ext.onReady(function() {
         ]
     });
   
-  var pnlSystem = new Ext.Container({
+    var pnlSupport = new Ext.FormPanel({
-      //autoEl: "div",
+        frame: true,
-      //width:  550,
+        height: 160,
-      anchor: "right 50%",
+        disabled: !licensed,
-      //items: [pnlUpgrade, pnlSetup]
+
-      items: [ pnlSetup]
+        items: [
+            {
+                layout: "column",
+                items: [
+                    {
+                        columnWidth: 0.80,
+                        xtype: "container",
+                        items: [
+                            {
+                                xtype:'label',
+                                text: _('ID_GENERATE_INFO_SUPPORT'),
+                                name: 'lblGenerateInfoSupport',
+                                labelStyle: 'font-weight:bold;',
+                            }
+                        ]
+                    },
+                    {
+                        columnWidth: 0.20,
+                        xtype: "button",
+                        id: "btnGenerate",
+                        text: _('ID_GENERATE'),
+                        handler: function () {
+                            enterpriseFileSupport();
+                        }
+                    }
+                ]
+            }
+        ]
     });
 
   var licensePanel = new Ext.FormPanel( {
@@ -1695,27 +1729,6 @@ Ext.onReady(function() {
         }
     });
 
-
-
-  var topBox = new Ext.Panel({
-    id:'main-panel-hbox',
-    baseCls:'x-plain',
-    layout:'hbox',
-    flex: 0,
-    //defaultMargins: "5",
-    //autoHeight: true,
-    layoutConfig: {
-        align : 'stretchmax',
-        pack  : 'start'
-    },
-    defaults: {
-        frame:true,
-        flex: 1,
-        height: 182
-    },
-    items:[licensePanel, pnlSystem]
-  });
-
     var tabEnterprise = new Ext.TabPanel({
         activeTab: 0,
         height: 370,
@@ -1739,6 +1752,9 @@ Ext.onReady(function() {
             },{
                 title:  _('ID_SETUP_WEBSERVICES'),
                 items : pnlSetup
+            },{
+                title:  _('ID_SUPPORT'),
+                items : pnlSupport
             }
         ]
     });