diff --git a/workflow/engine/classes/class.wsTools.php b/workflow/engine/classes/class.wsTools.php
index 52fce16ec..23ff0a97c 100755
--- a/workflow/engine/classes/class.wsTools.php
+++ b/workflow/engine/classes/class.wsTools.php
@@ -1883,6 +1883,7 @@ class workspaceTools
         }
         $this->initPropel(true);
         $appCache = new AppCacheView();
+        $users    = new Users();
         G::LoadClass("case");
         $case = new Cases();
       
@@ -1923,12 +1924,28 @@ class workspaceTools
         $rsCriteria = AppCacheViewPeer::doSelectRS($inbCriteria);
         $rsCriteria->setFetchmode(ResultSet::FETCHMODE_ASSOC);
 
+        $criteriaUser = new Criteria();
+        $criteriaUser->addSelectColumn( UsersPeer::USR_UID );
+        $criteriaUser->addSelectColumn( UsersPeer::USR_FIRSTNAME );
+        $criteriaUser->addSelectColumn( UsersPeer::USR_LASTNAME );
+        $criteriaUser->addSelectColumn( UsersPeer::USR_USERNAME );
         //Insert new data LIST_INBOX
         while ($rsCriteria->next()) {
             $row = $rsCriteria->getRow();
             $isSelfService = ($row['USR_UID'] == '') ? true : false;
             if($row["DEL_THREAD_STATUS"] == 'OPEN'){
+                //Update information about the previous_user
                 $row["DEL_PREVIOUS_USR_UID"] = $row["PREVIOUS_USR_UID"];
+                $criteriaUser->add( UsersPeer::USR_UID, $row["PREVIOUS_USR_UID"] );
+                $datasetU = UsersPeer::doSelectRS($criteriaUser);
+                $datasetU->setFetchmode(ResultSet::FETCHMODE_ASSOC);
+                $datasetU->next();
+                $arrayUsers = $datasetU->getRow();
+                $row["DEL_PREVIOUS_USR_USERNAME"] = $arrayUsers["USR_USERNAME"];
+                $row["DEL_PREVIOUS_USR_FIRSTNAME"]= $arrayUsers["USR_FIRSTNAME"];
+                $row["DEL_PREVIOUS_USR_LASTNAME"] = $arrayUsers["USR_LASTNAME"];
+                //Update the due date
+                $row["DEL_DUE_DATE"]         = $row["DEL_TASK_DUE_DATE"];
                 $listInbox = new ListInbox();
                 $listInbox->remove($row["APP_UID"],$row["DEL_INDEX"]);
                 $listInbox->setDeleted(false);