diff --git a/workflow/engine/classes/Cases.php b/workflow/engine/classes/Cases.php
index bd1645d79..272feff8a 100644
--- a/workflow/engine/classes/Cases.php
+++ b/workflow/engine/classes/Cases.php
@@ -1376,7 +1376,7 @@ class Cases
      * @param array $previousTasks, optional array that serves to trace the task routes and avoid infinite loops.
      * @return array, information about the threads in the case
      */
-    public function searchOpenPreviousTasks($taskUid, $appUid, $previousTasks = array())
+    public function searchOpenPreviousTasks($taskUid, $appUid, &$previousTasks = array())
     {
         //In this array we are storing all open delegation rows.
         $threads = array();
@@ -1408,7 +1408,7 @@ class Cases
      * @param array $previousTasks
      * @return array $taskReviewed
      */
-    public function getReviewedTasksRecursive($taskUid, $appUid, $previousTasks)
+    public function getReviewedTasksRecursive($taskUid, $appUid, &$previousTasks)
     {
         $taskReviewed = array();
         $oCriteria = new Criteria('workflow');
diff --git a/workflow/engine/methods/cases/caseMessageHistory_Ajax.php b/workflow/engine/methods/cases/caseMessageHistory_Ajax.php
index c86c3dd2e..6e4c60fee 100644
--- a/workflow/engine/methods/cases/caseMessageHistory_Ajax.php
+++ b/workflow/engine/methods/cases/caseMessageHistory_Ajax.php
@@ -163,6 +163,7 @@ switch ($actionAjax) {
             $spool->create([
                 'msg_uid' => $data['MSG_UID'],
                 'app_uid' => $data['APP_UID'],
+                'app_number' => $data['APP_NUMBER'],
                 'del_index' => $data['DEL_INDEX'],
                 'app_msg_type' => $data['APP_MSG_TYPE'],
                 'app_msg_subject' => $data['APP_MSG_SUBJECT'],
diff --git a/workflow/engine/src/ProcessMaker/BusinessModel/EmailEvent.php b/workflow/engine/src/ProcessMaker/BusinessModel/EmailEvent.php
index 4bfddb041..abe037387 100644
--- a/workflow/engine/src/ProcessMaker/BusinessModel/EmailEvent.php
+++ b/workflow/engine/src/ProcessMaker/BusinessModel/EmailEvent.php
@@ -61,6 +61,7 @@ class EmailEvent
             $criteria->clearSelectColumns();
             $criteria->addSelectColumn(EmailServerPeer::MESS_UID);
             $criteria->addSelectColumn(EmailServerPeer::MESS_FROM_MAIL);
+            $criteria->addSelectColumn(EmailServerPeer::MESS_FROM_NAME);
             $criteria->addSelectColumn(EmailServerPeer::MESS_ACCOUNT);
             $criteria->addSelectColumn(EmailServerPeer::MESS_ENGINE);
             $criteria->addAsColumn('UID', 'MESS_UID');
@@ -71,11 +72,6 @@ class EmailEvent
                 $row = $result->getRow();
                 if (!empty($row['MESS_UID'])) {
                     $row['EMAIL'] = $row['MESS_ACCOUNT'];
-                    $row['MESS_LABEL'] = EmailServer::getMessLabel(
-                        $row['MESS_ENGINE'],
-                        $row['MESS_ACCOUNT'],
-                        $row['MESS_FROM_MAIL']
-                    );
                     $accounts[] = array_change_key_case($row, CASE_LOWER);
                 }
             }
@@ -107,14 +103,13 @@ class EmailEvent
             $row = $rsCriteria->getRow();
             $emailServer = new EmailServer();
             if ($row) {
-                $row['MESS_LABEL'] = "";
+                // We need to initialize these values in empty, in order to return always the same structure
+                $row['MESS_ENGINE'] = $row['MESS_ACCOUNT'] = $row['MESS_FROM_MAIL'] = '';
                 if (!empty($row['EMAIL_SERVER_UID'])) {
                     $emailServerData = $emailServer->getEmailServer($row['EMAIL_SERVER_UID'], true);
-                    $row['MESS_LABEL'] = EmailServer::getMessLabel(
-                        $emailServerData['MESS_ENGINE'], 
-                        $emailServerData['MESS_ACCOUNT'], 
-                        $emailServerData['MESS_FROM_MAIL']
-                    );
+                    $row['MESS_ENGINE'] = $emailServerData['MESS_ENGINE'];
+                    $row['MESS_ACCOUNT'] = $emailServerData['MESS_ACCOUNT'];
+                    $row['MESS_FROM_MAIL'] = $emailServerData['MESS_FROM_MAIL'];
                 }
                 $row = array_change_key_case($row, CASE_LOWER);
             }
diff --git a/workflow/engine/src/ProcessMaker/BusinessModel/EmailServer.php b/workflow/engine/src/ProcessMaker/BusinessModel/EmailServer.php
index b357a1c04..7516bccd2 100644
--- a/workflow/engine/src/ProcessMaker/BusinessModel/EmailServer.php
+++ b/workflow/engine/src/ProcessMaker/BusinessModel/EmailServer.php
@@ -1375,26 +1375,5 @@ class EmailServer
         }
     }
 
-    /**
-     * Define the value for MESS_LABEL
-     *
-     * @param string $engine, can be PHPMAILER|MAIL
-     * @param string $senderAccount, related to the MESS_ACCOUNT
-     * @param string $senderEmail, related to the MESS_FROM_MAIL
-     *
-     * @return string
-    */
-    public static function getMessLabel($engine = 'PHPMAILER', $senderAccount = '', $senderEmail = '')
-    {
-        $messLabel = $senderEmail;
-        if (empty($senderAccount) && $engine === 'MAIL') {
-            $senderAccount = 'Mail (PHP)';
-        }
-        if (empty($senderEmail)) {
-            $messLabel = $senderAccount;
-        }
-
-        return $messLabel;
-    }
 }
 
diff --git a/workflow/engine/templates/cases/caseMessageHistory.js b/workflow/engine/templates/cases/caseMessageHistory.js
index e79cb5a1f..750d3e322 100644
--- a/workflow/engine/templates/cases/caseMessageHistory.js
+++ b/workflow/engine/templates/cases/caseMessageHistory.js
@@ -109,6 +109,7 @@
                     var idMessage = rowSelected.data.ID_MESSAGE;
                     var subjectMessage = rowSelected.data.APP_MSG_SUBJECT;
                     var dateMessage = rowSelected.data.APP_MSG_DATE;
+                    var appNumber = rowSelected.data.APP_NUMBER;
 
                     var tabName = 'sendMailMessage_'+idMessage;
                     var tabTitle = 'Resend('+subjectMessage+' '+dateMessage+')';
@@ -124,7 +125,7 @@
                     messageHistoryGridListMask = new Ext.LoadMask(Ext.getBody(), {msg:_('ID_LOADING')});
                     messageHistoryGridListMask.show();
 
-                    var url = "caseMessageHistory_Ajax.php?actionAjax=sendMailMessage_JXP&APP_UID="+APP_UID+"&APP_MSG_UID="+APP_MSG_UID;
+                    var url = "caseMessageHistory_Ajax.php?actionAjax=sendMailMessage_JXP&APP_UID=" + APP_UID + "&APP_MSG_UID=" + APP_MSG_UID + "&APP_NUMBER=" + appNumber;
                     ajaxPostRequest(url,'caseMessageHistory_RSP');
 
                 }
@@ -344,7 +345,8 @@ function caseMessageHistory_RSP (response, id) {
                   {name: 'APP_MSG_TO'},
                   {name: 'APP_MSG_STATUS'},
                   {name: 'APP_MSG_BODY'},
-                  {name: 'MSGS_HISTORY'}
+                  {name: 'MSGS_HISTORY'},
+                  {name: 'APP_NUMBER'}
 
               ]
           })
@@ -423,6 +425,7 @@ function caseMessageHistory_RSP (response, id) {
             {header: _("ID_STATUS"), dataIndex: 'APP_MSG_STATUS', width: 50},
             {header: _("ID_APP_MSG_BODY"), dataIndex: 'APP_MSG_BODY', width: 50,hidden:true},
             {id:'MSGS_HISTORY', dataIndex: 'MSGS_HISTORY', hidden:true, hideable:false},
+            {id:'APP_NUMBER', dataIndex: 'APP_NUMBER', hidden:true, hideable:false},
             {
                 xtype: 'actioncolumn',
                 width: 60,