BUG 4940 "Add option to set a time limit on 'self serve'..." SOLVED
- New feature
- Add option to set a time limit on "Self service" routing
- Added new feature in properties task
- This new feature is activated by the execution of cron.php:
cron.php [+wWORKSPACE] unassigned-case
* Available from version 2.0.45
This commit is contained in:
@@ -40,42 +40,91 @@
|
||||
<en>Variable for No of Instances to complete</en>
|
||||
</TAS_MI_COMPLETE_VARIABLE-->
|
||||
|
||||
<TAS_SELFSERVICE_TIMEOUT type="checkbox" value="1">
|
||||
<en>Set a timeout</en>
|
||||
</TAS_SELFSERVICE_TIMEOUT>
|
||||
|
||||
<TAS_SELFSERVICE_TIME type="text" required="1" validate="Int" size="3">
|
||||
<en>Time</en>
|
||||
</TAS_SELFSERVICE_TIME>
|
||||
|
||||
<TAS_SELFSERVICE_TIME_UNIT type="dropdown">
|
||||
<en>
|
||||
Time unit
|
||||
<option name="HOURS">Hours</option>
|
||||
<option name="DAYS">Days</option>
|
||||
</en>
|
||||
</TAS_SELFSERVICE_TIME_UNIT>
|
||||
|
||||
<TAS_SELFSERVICE_TRIGGER_UID type="dropdown" required="1">
|
||||
SELECT TGR.TRI_UID, CON.CON_VALUE
|
||||
FROM TRIGGERS AS TGR, CONTENT AS CON
|
||||
WHERE TGR.PRO_UID = '@#PROCESS' AND
|
||||
TGR.TRI_UID = CON.CON_ID AND CON.CON_CATEGORY = 'TRI_TITLE' AND CON.CON_LANG = '@#LANG'
|
||||
ORDER BY CON.CON_VALUE ASC
|
||||
|
||||
<en>
|
||||
Trigger to execute
|
||||
<option name="">- Select a trigger -</option>
|
||||
</en>
|
||||
</TAS_SELFSERVICE_TRIGGER_UID>
|
||||
|
||||
<JS type="javascript"><![CDATA[
|
||||
|
||||
var showTextpm = function()
|
||||
var selfServiceTimeoutDataShow = function (sw)
|
||||
{
|
||||
/* this feature is temporarily disabled
|
||||
if(getField('TAS_ASSIGN_TYPE][STATIC_MI').checked == true || getField('TAS_ASSIGN_TYPE][CANCEL_MI').checked == true)
|
||||
{
|
||||
showRowById('TAS_MI_INSTANCE_VARIABLE');
|
||||
showRowById('TAS_MI_COMPLETE_VARIABLE');
|
||||
hideRowById('TAS_ASSIGN_VARIABLE');
|
||||
}
|
||||
else */
|
||||
if(getField('TAS_ASSIGN_TYPE][EVALUATE').checked == true) {
|
||||
showRowById('TAS_ASSIGN_VARIABLE');
|
||||
hideRowById('TAS_GROUP_VARIABLE');
|
||||
//getField('TAS_GROUP_VARIABLE').value = '';
|
||||
/* this feature is temporarily disabled
|
||||
hideRowById('TAS_MI_INSTANCE_VARIABLE');
|
||||
hideRowById('TAS_MI_COMPLETE_VARIABLE');*/
|
||||
} else {
|
||||
if (getField('TAS_ASSIGN_TYPE][SELF_SERVICE_EVALUATE').checked) {
|
||||
hideRowById('TAS_ASSIGN_VARIABLE');
|
||||
showRowById('TAS_GROUP_VARIABLE');
|
||||
if (getField('TAS_GROUP_VARIABLE').value == '') {
|
||||
getField('TAS_GROUP_VARIABLE').value = '@' + '@' + 'SYS_GROUP_TO_BE_ASSIGNED';//the class xmlform replace this variable @@SYS_GROUP_TO_BE_ASSIGNED
|
||||
}
|
||||
} else {
|
||||
hideRowById('TAS_ASSIGN_VARIABLE');
|
||||
hideRowById('TAS_GROUP_VARIABLE');
|
||||
//getField('TAS_GROUP_VARIABLE').value = '';
|
||||
hideRowById("TAS_SELFSERVICE_TIME");
|
||||
hideRowById("TAS_SELFSERVICE_TIME_UNIT");
|
||||
hideRowById("TAS_SELFSERVICE_TRIGGER_UID");
|
||||
|
||||
if (sw == true) {
|
||||
showRowById("TAS_SELFSERVICE_TIME");
|
||||
showRowById("TAS_SELFSERVICE_TIME_UNIT");
|
||||
showRowById("TAS_SELFSERVICE_TRIGGER_UID");
|
||||
}
|
||||
};
|
||||
|
||||
var showTextpm = function ()
|
||||
{
|
||||
hideRowById("TAS_ASSIGN_VARIABLE");
|
||||
hideRowById("TAS_GROUP_VARIABLE");
|
||||
/* this feature is temporarily disabled
|
||||
hideRowById('TAS_MI_INSTANCE_VARIABLE');
|
||||
hideRowById('TAS_MI_COMPLETE_VARIABLE');*/
|
||||
}
|
||||
hideRowById("TAS_MI_INSTANCE_VARIABLE");
|
||||
hideRowById("TAS_MI_COMPLETE_VARIABLE");
|
||||
*/
|
||||
hideRowById("TAS_SELFSERVICE_TIMEOUT");
|
||||
|
||||
selfServiceTimeoutDataShow(false);
|
||||
|
||||
/* this feature is temporarily disabled
|
||||
if(getField("TAS_ASSIGN_TYPE][STATIC_MI").checked == true || getField("TAS_ASSIGN_TYPE][CANCEL_MI").checked == true) {
|
||||
showRowById("TAS_MI_INSTANCE_VARIABLE");
|
||||
showRowById("TAS_MI_COMPLETE_VARIABLE");
|
||||
hideRowById("TAS_ASSIGN_VARIABLE");
|
||||
} else */
|
||||
|
||||
if (getField("TAS_ASSIGN_TYPE][EVALUATE").checked == true) {
|
||||
showRowById("TAS_ASSIGN_VARIABLE");
|
||||
//getField("TAS_GROUP_VARIABLE").value = "";
|
||||
} else {
|
||||
if (getField("TAS_ASSIGN_TYPE][SELF_SERVICE_EVALUATE").checked) {
|
||||
showRowById("TAS_GROUP_VARIABLE");
|
||||
showRowById("TAS_SELFSERVICE_TIMEOUT");
|
||||
|
||||
if (getField("TAS_GROUP_VARIABLE").value == "") {
|
||||
getField("TAS_GROUP_VARIABLE").value = "@" + "@" + "SYS_GROUP_TO_BE_ASSIGNED"; //the class xmlform replace this variable @@SYS_GROUP_TO_BE_ASSIGNED
|
||||
}
|
||||
|
||||
selfServiceTimeoutDataShow(getField("TAS_SELFSERVICE_TIMEOUT").checked);
|
||||
} else {
|
||||
if (getField("TAS_ASSIGN_TYPE][SELF_SERVICE").checked) {
|
||||
showRowById("TAS_SELFSERVICE_TIMEOUT");
|
||||
|
||||
selfServiceTimeoutDataShow(getField("TAS_SELFSERVICE_TIMEOUT").checked);
|
||||
} else {
|
||||
//getField("TAS_GROUP_VARIABLE").value = "";
|
||||
}
|
||||
}
|
||||
}
|
||||
};
|
||||
|
||||
/* Recovery data */
|
||||
@@ -83,14 +132,25 @@ if (aTaskFlag[1])
|
||||
{
|
||||
switch (oTaskData.TAS_ASSIGN_TYPE)
|
||||
{
|
||||
case 'SELF_SERVICE':
|
||||
if (getField('TAS_GROUP_VARIABLE').value == '') {
|
||||
getField('TAS_ASSIGN_TYPE][SELF_SERVICE').checked = true;
|
||||
} else {
|
||||
getField('TAS_ASSIGN_TYPE][SELF_SERVICE_EVALUATE').checked = true;
|
||||
}
|
||||
showTextpm();
|
||||
break;
|
||||
case "SELF_SERVICE":
|
||||
case "SELF_SERVICE_EVALUATE":
|
||||
if (oTaskData.TAS_ASSIGN_TYPE == "SELF_SERVICE") {
|
||||
getField("TAS_ASSIGN_TYPE][SELF_SERVICE").checked = true;
|
||||
} else {
|
||||
getField("TAS_ASSIGN_TYPE][SELF_SERVICE_EVALUATE").checked = true;
|
||||
}
|
||||
|
||||
getField("TAS_SELFSERVICE_TIMEOUT").checked = (oTaskData.TAS_SELFSERVICE_TIMEOUT == 1)? true : false;
|
||||
getField("TAS_SELFSERVICE_TIME").value = oTaskData.TAS_SELFSERVICE_TIME;
|
||||
|
||||
if (oTaskData.TAS_SELFSERVICE_TIME_UNIT != "") {
|
||||
getField("TAS_SELFSERVICE_TIME_UNIT").value = oTaskData.TAS_SELFSERVICE_TIME_UNIT;
|
||||
}
|
||||
|
||||
getField("TAS_SELFSERVICE_TRIGGER_UID").value = oTaskData.TAS_SELFSERVICE_TRIGGER_UID;
|
||||
|
||||
showTextpm();
|
||||
break;
|
||||
case 'REPORT_TO':
|
||||
getField('TAS_ASSIGN_TYPE][REPORT_TO').checked = true;
|
||||
showTextpm();
|
||||
@@ -175,6 +235,10 @@ if (!getField('TAS_ASSIGN_TYPE][EVALUATE').checked) {
|
||||
showTextpm();
|
||||
}
|
||||
|
||||
leimnud.event.add(getField("TAS_SELFSERVICE_TIMEOUT"), "click", function () {
|
||||
selfServiceTimeoutDataShow(getField("TAS_SELFSERVICE_TIMEOUT").checked);
|
||||
});
|
||||
|
||||
|
||||
var _oVarsPanel_;
|
||||
var showDynaformsFormVars = function(sFieldName, sAjaxServer, sProcess, sSymbol) {
|
||||
|
||||
Reference in New Issue
Block a user