BUG 15400 La opcion Process Information del Case Information Menu no funciona SOLVED

- "Configuration" class not included
- Include "Configuration" class in the requested function

workflow/engine/methods/cases/ajaxListener.php

@@ -334,6 +334,7 @@ class Ajax
             $processData['PRO_AUTHOR'] = '(USER DELETED)';
         }
 
+        G::LoadClass('configuration');
         $conf = new Configurations();
         $conf->getFormats();
         $processData['PRO_CREATE_DATE'] = $conf->getSystemDate($processData['PRO_CREATE_DATE']);