PMCORE-3515

database/factories/ApplicationFactory.php

@@ -96,6 +96,18 @@ $factory->state(\ProcessMaker\Model\Application::class, 'draft', function (Faker
     ];
 });
 
+$factory->state(\ProcessMaker\Model\Application::class, 'paused', function (Faker $faker) {
+    $user = factory(\ProcessMaker\Model\User::class)->create();
+
+    return [
+        'APP_NUMBER' => $faker->unique()->numberBetween(1000),
+        'APP_STATUS_ID' => 1,
+        'APP_STATUS' => 'PAUSED',
+        'APP_INIT_USER' => $user->USR_UID,
+        'APP_INIT_USER_ID' => $user->USR_ID,
+    ];
+});
+
 $factory->state(\ProcessMaker\Model\Application::class, 'completed', function (Faker $faker) {
     return [
         'APP_NUMBER' => $faker->unique()->numberBetween(1000),

tests/unit/workflow/engine/src/ProcessMaker/BusinessModel/Cases/DraftTest.php

@@ -28,6 +28,7 @@ class DraftTest extends TestCase
     public function setUp()
     {
         parent::setUp();
+        Delegation::truncate();
     }
 
     /**
@@ -881,4 +882,18 @@ class DraftTest extends TestCase
         $res = $draft->getCasesRisk($process->PRO_ID, null, null, 'OVERDUE');
         $this->assertCount(1, $res);
     }
+
+    /**
+     * This tests the getCounterMetrics() method
+     *
+     * @covers \ProcessMaker\BusinessModel\Cases\Draft::getCounterMetrics()
+     * @test
+     */
+    public function it_should_test_get_counter_metrics()
+    {
+        $this->createDraft();
+        $draft = new Draft();
+        $result = $draft->getCounterMetrics();
+        $this->assertTrue($result > 0);
+    }
 }

tests/unit/workflow/engine/src/ProcessMaker/BusinessModel/Cases/InboxTest.php

@@ -31,6 +31,14 @@ class InboxTest extends TestCase
     public function setUp()
     {
         parent::setUp();
+        Delegation::truncate();
+    }
+
+    /**
+     * Method tearDown
+     */
+    public function tearDown() {
+        parent::tearDown();
     }
 
     /**
@@ -272,9 +280,14 @@ class InboxTest extends TestCase
     public function it_filter_by_thread_title()
     {
         // Create factories related to the to_do cases
-        $cases = $this->createInbox();
+        $delegation = factory(Delegation::class)->states('foreign_keys')->create([
-        $usrId = $cases->USR_ID;
+            'DEL_THREAD_STATUS' => 'OPEN',
-        $title = $cases->DEL_TITLE;
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+            'DEL_TITLE' => 'Test',
+        ]);
+        $usrId = $delegation->USR_ID;
+        $title = 'Test';
         // We need to commit the records inserted because is needed for the "fulltext" index
         DB::commit();
         // Create new Inbox object
@@ -830,4 +843,18 @@ class InboxTest extends TestCase
         $res = $inbox->getCasesRisk($process->PRO_ID, null, null, "OVERDUE");
         $this->assertCount(1, $res);
     }
+
+    /**
+     * It tests the getCounterMetrics method
+     *
+     * @covers \ProcessMaker\BusinessModel\Cases\Inbox::getCounterMetrics()
+     * @test
+     */
+    public function it_tests_get_counter_metrics()
+    {
+        $this->createInbox();
+        $inbox = new Inbox();
+        $res = $inbox->getCounterMetrics();
+        $this->assertTrue($res > 0);
+    }
 }

tests/unit/workflow/engine/src/ProcessMaker/BusinessModel/Cases/PausedTest.php

@@ -32,6 +32,7 @@ class PausedTest extends TestCase
     public function setUp()
     {
         parent::setUp();
+        Delegation::truncate();
     }
 
     /**
@@ -911,4 +912,19 @@ class PausedTest extends TestCase
         $res = $paused->getCasesRisk($process1->PRO_ID, null, null, 'OVERDUE');
         $this->assertCount(1, $res);
     }
+
+    /**
+     * It tests the getCounterMetrics() method
+     *
+     * @covers \ProcessMaker\BusinessModel\Cases\Paused::getCounterMetrics()
+     * @test
+     */
+    public function it_tests_get_counter_metrics()
+    {
+        $this->createMultiplePaused(3);
+        $paused = new Paused();
+
+        $res = $paused->getCounterMetrics();
+        $this->assertTrue($res > 0);
+    }
 }

tests/unit/workflow/engine/src/ProcessMaker/BusinessModel/Cases/UnassignedTest.php

@@ -34,6 +34,7 @@ class UnassignedTest extends TestCase
     public function setUp()
     {
         parent::setUp();
+        Delegation::truncate();
     }
 
     /**
@@ -951,4 +952,18 @@ class UnassignedTest extends TestCase
         $res = $unassigned->getCasesRisk($process1->PRO_ID, null, null, 'OVERDUE');
         $this->assertCount(1, $res);
     }
+
+    /**
+     * This the getCounterMetrics method
+     *
+     * @covers \ProcessMaker\BusinessModel\Cases\Unassigned::getCounterMetrics()
+     * @test
+     */
+    public function it_tests_get_counter_metrics()
+    {
+        $this->createSelfServiceUserOrGroup();
+        $unassigned = new Unassigned;
+        $result = $unassigned->getCounterMetrics();
+        $this->assertTrue($result > 0);
+    }
 }

tests/unit/workflow/engine/src/ProcessMaker/Model/DelegationTest.php

@@ -1154,7 +1154,11 @@ class DelegationTest extends TestCase
      */
     public function it_should_search_and_filter_by_app_title()
     {
-        $delegations = factory(Delegation::class, 1)->states('foreign_keys')->create();
+        $delegations = factory(Delegation::class, 1)->states('foreign_keys')->create([
+            'APP_NUMBER' => function () {
+                return factory(Application::class)->create()->APP_NUMBER;
+            }
+        ]);
         $title = $delegations->last()->DEL_TITLE;
         // We need to commit the records inserted because is needed for the "fulltext" index
         DB::commit();
@@ -3596,4 +3600,83 @@ class DelegationTest extends TestCase
         $res = $table->joinApplication()->participatedUser($table->USR_ID)->get();
         $this->assertCount(1, $res);
     }
+
+    /**
+     * Test the scopeInboxMetrics
+     *
+     * @covers \ProcessMaker\Model\Delegation::scopeInboxMetrics()
+     * @test
+     */
+    public function it_tests_scope_inbox_metrics()
+    {
+        $application = factory(Application::class)->states('todo')->create();
+        $table = factory(Delegation::class)->states('foreign_keys')->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'APP_UID' => $application->APP_UID,
+        ]);
+        $res = $table->inboxMetrics()->get();
+        $this->assertCount(1, $res);
+    }
+
+    /**
+     * Test the scopeDraftMetrics
+     *
+     * @covers \ProcessMaker\Model\Delegation::scopeDraftMetrics()
+     * @test
+     */
+    public function it_tests_scope_draft_metrics()
+    {
+        $application = factory(Application::class)->states('draft')->create();
+        $table = factory(Delegation::class)->states('foreign_keys')->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'APP_UID' => $application->APP_UID,
+        ]);
+        $res = $table->draftMetrics()->get();
+        $this->assertCount(1, $res);
+    }
+
+    /**
+     * Test the scopePausedMetrics
+     *
+     * @covers \ProcessMaker\Model\Delegation::scopePausedMetrics()
+     * @test
+     */
+    public function it_tests_scope_paused_metrics()
+    {
+        $application = factory(Application::class)->states('paused')->create();
+        $appDelay = factory(AppDelay::class)->states('paused_foreign_keys')->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'APP_UID' => $application->APP_UID,
+        ]);
+        $table = factory(Delegation::class)->states('foreign_keys')->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'APP_UID' => $application->APP_UID,
+            'DEL_INDEX' => $appDelay->APP_DEL_INDEX,
+        ]);
+        $res = $table->pausedMetrics()->get();
+        $this->assertCount(1, $res);
+    }
+
+    /**
+     * Test the scopeSelfServiceMetrics
+     *
+     * @covers \ProcessMaker\Model\Delegation::scopeSelfServiceMetrics()
+     * @test
+     */
+    public function it_tests_scope_self_service_metrics()
+    {
+        $application = factory(Application::class)->states('paused')->create();
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => 'SELF_SERVICE',
+        ]);
+        $delegation = factory(Delegation::class)->states('foreign_keys')->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'APP_UID' => $application->APP_UID,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_ID' => 0,
+        ]);
+        $res = $delegation->selfServiceMetrics()->get();
+        $this->assertCount(1, $res);
+    }
 }

tests/unit/workflow/engine/src/ProcessMaker/Services/Api/MetricsTest.php

@@ -8,6 +8,13 @@ use Luracast\Restler\Defaults;
 use Luracast\Restler\HumanReadableCache;
 use Maveriks\Extension\Restler;
 use ProcessMaker\BusinessModel\Cases\Unassigned;
+use ProcessMaker\Model\AppDelay;
+use ProcessMaker\Model\Application as ApplicationModel;
+use ProcessMaker\Model\Delegation;
+use ProcessMaker\Model\Process;
+use ProcessMaker\Model\Task;
+use ProcessMaker\Model\TaskUser;
+use ProcessMaker\Model\User;
 use ProcessMaker\Services\Api\Metrics;
 use ReflectionClass;
 use Tests\TestCase;
@@ -31,6 +38,7 @@ class MetricsTest extends TestCase
     public function setUp()
     {
         parent::setUp();
+        Delegation::truncate();
     }
     /**
      * Initialize Rest API.
@@ -80,6 +88,8 @@ class MetricsTest extends TestCase
      */
     public function it_tests_get_counters_list_method_empty_lists()
     {
+        ApplicationModel::truncate();
+
         $user = factory(\ProcessMaker\Model\User::class)->create();
         $this->initializeRestApi($user->USR_UID);
 
@@ -154,4 +164,560 @@ class MetricsTest extends TestCase
         $res = $metrics->getCountersList();
         $this->assertNotEmpty($res);
     }
+
+    /**
+     * Tests the getProcessTotalCases method with inbox
+     * 
+     * @test
+     */
+    public function it_tests_get_process_total_cases_inbox()
+    {
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getProcessTotalCases('inbox');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getProcessTotalCases method with draft
+     * 
+     * @test
+     */
+    public function it_tests_get_process_total_cases_draft()
+    {
+        $application = factory(ApplicationModel::class)->states('draft')->create();
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_INDEX' => 1,
+            'USR_UID' => $application->APP_INIT_USER,
+            'USR_ID' => $application->APP_INIT_USER_ID,
+            'APP_UID' => $application->APP_UID,
+            'APP_NUMBER' => $application->APP_NUMBER,
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getProcessTotalCases('draft');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getProcessTotalCases method with paused
+     * 
+     * @test
+     */
+    public function it_tests_get_process_total_cases_paused()
+    {
+        $process1 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '1']
+        );
+        $process2 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '2']
+        );
+        $user = factory(User::class)->create();
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => '',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process1->PRO_UID,
+            'TAS_TYPE' => 'NORMAL'
+        ]);
+        $application1 = factory(ApplicationModel::class)->create();
+        $application2 = factory(ApplicationModel::class)->create();
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1
+        ]);
+        $delegation1 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2
+        ]);
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1
+        ]);
+        $delegation2 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation1->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation1->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation2->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation2->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getProcessTotalCases('paused');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getProcessTotalCases method with unassigned
+     * 
+     * @test
+     */
+    public function it_tests_get_process_total_cases_unassigned()
+    {
+        $user = factory(\ProcessMaker\Model\User::class)->create();
+        $process = factory(Process::class)->create();
+        $application = factory(ApplicationModel::class)->create([
+            'APP_STATUS_ID' => 2
+        ]);
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => 'SELF_SERVICE',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process->PRO_UID,
+            'PRO_ID' => $process->PRO_ID,
+        ]);
+        factory(TaskUser::class)->create([
+            'TAS_UID' => $task->TAS_UID,
+            'USR_UID' => $user->USR_UID,
+            'TU_RELATION' => 1,
+            'TU_TYPE' => 1
+        ]);
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'PRO_ID' => $process->PRO_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_ID' => 0,
+            'DEL_DELEGATE_DATE' => date('Y-m-d H:i:s', strtotime("-1 year"))
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getProcessTotalCases('unassigned');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getTotalCasesByRange method with inbox
+     * 
+     * @test
+     */
+    public function it_tests_get_total_cases_by_range_inbox()
+    {
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getTotalCasesByRange('inbox');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getTotalCasesByRange method with draft
+     * 
+     * @test
+     */
+    public function it_tests_get_total_cases_by_range_draft()
+    {
+        $application = factory(ApplicationModel::class)->states('draft')->create();
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_INDEX' => 1,
+            'USR_UID' => $application->APP_INIT_USER,
+            'USR_ID' => $application->APP_INIT_USER_ID,
+            'APP_UID' => $application->APP_UID,
+            'APP_NUMBER' => $application->APP_NUMBER,
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getTotalCasesByRange('draft');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getTotalCasesByRange method with paused
+     * 
+     * @test
+     */
+    public function it_tests_get_total_cases_by_range_paused()
+    {
+        $process1 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '1']
+        );
+        $process2 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '2']
+        );
+        $user = factory(User::class)->create();
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => '',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process1->PRO_UID,
+            'TAS_TYPE' => 'NORMAL'
+        ]);
+        $application1 = factory(ApplicationModel::class)->create();
+        $application2 = factory(ApplicationModel::class)->create();
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1
+        ]);
+        $delegation1 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2
+        ]);
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1
+        ]);
+        $delegation2 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation1->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation1->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation2->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation2->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getTotalCasesByRange('paused');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getTotalCasesByRange method with unassigned
+     * 
+     * @test
+     */
+    public function it_tests_get_total_cases_by_range_unassigned()
+    {
+        $user = factory(\ProcessMaker\Model\User::class)->create();
+        $process = factory(Process::class)->create();
+        $application = factory(ApplicationModel::class)->create([
+            'APP_STATUS_ID' => 2
+        ]);
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => 'SELF_SERVICE',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process->PRO_UID,
+            'PRO_ID' => $process->PRO_ID,
+        ]);
+        factory(TaskUser::class)->create([
+            'TAS_UID' => $task->TAS_UID,
+            'USR_UID' => $user->USR_UID,
+            'TU_RELATION' => 1,
+            'TU_TYPE' => 1
+        ]);
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'PRO_ID' => $process->PRO_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_ID' => 0,
+            'DEL_DELEGATE_DATE' => date('Y-m-d H:i:s', strtotime("-1 year"))
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getTotalCasesByRange('unassigned');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getCasesRiskByProcess method with inbox
+     * 
+     * @test
+     */
+    public function it_tests_get_cases_risk_by_process_inbox()
+    {
+        $process = factory(Process::class)->create();
+        $delegation = factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+            'PRO_ID' => $process->PRO_ID,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getCasesRiskByProcess('inbox', $delegation->PRO_ID, null, null, 'AT_RISK');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getCasesRiskByProcess method with draft
+     * 
+     * @test
+     */
+    public function it_tests_get_cases_risk_by_process_draft()
+    {
+        $process = factory(Process::class)->create();
+        $application = factory(ApplicationModel::class)->states('draft')->create();
+        $delegation = factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_INDEX' => 1,
+            'USR_UID' => $application->APP_INIT_USER,
+            'USR_ID' => $application->APP_INIT_USER_ID,
+            'APP_UID' => $application->APP_UID,
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'PRO_ID' => $process->PRO_ID,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getCasesRiskByProcess('draft', $delegation->PRO_ID, null, null, 'AT_RISK');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getCasesRiskByProcess method with paused
+     * 
+     * @test
+     */
+    public function it_tests_get_cases_risk_by_process_paused()
+    {
+        $process1 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '1']
+        );
+        $process2 = factory(Process::class)->create(
+            ['PRO_CATEGORY' => '2']
+        );
+        $user = factory(User::class)->create();
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => '',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process1->PRO_UID,
+            'TAS_TYPE' => 'NORMAL'
+        ]);
+        $application1 = factory(ApplicationModel::class)->create();
+        $application2 = factory(ApplicationModel::class)->create();
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        $delegation1 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application1->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'CLOSED',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process1->PRO_ID,
+            'PRO_UID' => $process1->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 0,
+            'DEL_INDEX' => 1,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        $delegation2 = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application2->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_UID' => $user->USR_UID,
+            'USR_ID' => $user->USR_ID,
+            'PRO_ID' => $process2->PRO_ID,
+            'PRO_UID' => $process2->PRO_UID,
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation1->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation1->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        factory(AppDelay::class, 5)->create([
+            'APP_DELEGATION_USER' => $user->USR_UID,
+            'PRO_UID' => $process2->PRO_UID,
+            'APP_NUMBER' => $delegation2->APP_NUMBER,
+            'APP_DEL_INDEX' => $delegation2->DEL_INDEX,
+            'APP_DISABLE_ACTION_USER' => 0,
+            'APP_TYPE' => 'PAUSE'
+        ]);
+        $metrics = new Metrics();
+        $res = $metrics->getCasesRiskByProcess('paused', $delegation1->PRO_ID, null, null, 'AT_RISK');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getCasesRiskByProcess method with unassigned
+     * 
+     * @test
+     */
+    public function it_tests_get_cases_risk_by_process_unassigned()
+    {
+        $user = factory(\ProcessMaker\Model\User::class)->create();
+        $process = factory(Process::class)->create();
+        $application = factory(ApplicationModel::class)->create([
+            'APP_STATUS_ID' => 2
+        ]);
+        $task = factory(Task::class)->create([
+            'TAS_ASSIGN_TYPE' => 'SELF_SERVICE',
+            'TAS_GROUP_VARIABLE' => '',
+            'PRO_UID' => $process->PRO_UID,
+            'PRO_ID' => $process->PRO_ID,
+        ]);
+        factory(TaskUser::class)->create([
+            'TAS_UID' => $task->TAS_UID,
+            'USR_UID' => $user->USR_UID,
+            'TU_RELATION' => 1,
+            'TU_TYPE' => 1
+        ]);
+        $delegation = factory(Delegation::class)->create([
+            'APP_NUMBER' => $application->APP_NUMBER,
+            'TAS_ID' => $task->TAS_ID,
+            'PRO_ID' => $process->PRO_ID,
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'USR_ID' => 0,
+            'DEL_DELEGATE_DATE' => date('Y-m-d H:i:s', strtotime("-1 year")),
+            'DEL_RISK_DATE' => date('Y-m-d H:i:s'),
+            'DEL_TASK_DUE_DATE' => date('Y-m-d H:i:s', strtotime("+1 hour"))
+        ]);
+        unset($RBAC);
+        $metrics = new Metrics();
+        $res = $metrics->getCasesRiskByProcess('unassigned', $delegation->PRO_ID, null, null, 'AT_RISK');
+        $this->assertNotEmpty($res);
+    }
+
+    /**
+     * Tests the getProcessTotalCases method with exception
+     * 
+     * @test
+     */
+    public function it_tests_get_process_total_cases_exception()
+    {
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+        ]);
+        $metrics = new Metrics();
+        $this->expectExceptionMessage("Undefined variable: list");
+        $metrics->getProcessTotalCases(12, 123, "asda");
+    }
+
+    /**
+     * Tests the getTotalCasesByRange method with exception
+     * 
+     * @test
+     */
+    public function it_tests_get_total_cases_by_range_exception()
+    {
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+        ]);
+        $metrics = new Metrics();
+        $this->expectExceptionMessage("Undefined variable: list");
+        $metrics->getTotalCasesByRange(12, 123, "asda");
+    }
+
+    /**
+     * Tests the getCasesRiskByProcess method with exception
+     * 
+     * @test
+     */
+    public function it_tests_get_counters_list_exception()
+    {
+        factory(Delegation::class)->states('foreign_keys')->create([
+            'DEL_THREAD_STATUS' => 'OPEN',
+            'DEL_PREVIOUS' => 1,
+            'DEL_INDEX' => 2,
+        ]);
+        $metrics = new Metrics();
+        $this->expectExceptionMessage("Undefined variable: list");
+        $metrics->getCasesRiskByProcess(12, 123, "asda");
+    }
 }

workflow/engine/src/ProcessMaker/BusinessModel/Cases/AbstractCases.php

@@ -1552,16 +1552,16 @@ class AbstractCases implements CasesInterface
         $list = end($listArray);
         switch ($list) {
             case 'Inbox':
-                $query->inbox($this->getUserId());
+                $query->inboxMetrics();
                 break;
             case 'Draft':
-                $query->draft($this->getUserId());
+                $query->draftMetrics();
                 break;
             case 'Paused':
-                $query->paused($this->getUserId());
+                $query->pausedMetrics();
                 break;
             case 'Unassigned':
-                $query->selfService($this->getUserUid());
+                $query->selfServiceMetrics();
                 break;
         }
         $query->joinProcess();
@@ -1604,16 +1604,16 @@ class AbstractCases implements CasesInterface
         $list = end($listArray);
         switch ($list) {
             case 'Inbox':
-                $query->inbox($this->getUserId());
+                $query->inboxMetrics();
                 break;
             case 'Draft':
-                $query->draft($this->getUserId());
+                $query->draftMetrics();
                 break;
             case 'Paused':
-                $query->paused($this->getUserId());
+                $query->pausedMetrics();
                 break;
             case 'Unassigned':
-                $query->selfService($this->getUserUid());
+                $query->selfServiceMetrics();
                 break;
         }
         $query->joinProcess();
@@ -1657,16 +1657,16 @@ class AbstractCases implements CasesInterface
         $list = end($listArray);
         switch ($list) {
             case 'Inbox':
-                $query->inbox($this->getUserId());
+                $query->inboxMetrics();
                 break;
             case 'Draft':
-                $query->draft($this->getUserId());
+                $query->draftMetrics();
                 break;
             case 'Paused':
-                $query->paused($this->getUserId());
+                $query->pausedMetrics();
                 break;
             case 'Unassigned':
-                $query->selfService($this->getUserUid());
+                $query->selfServiceMetrics();
                 break;
         }
         $query->joinProcess();

workflow/engine/src/ProcessMaker/BusinessModel/Cases/Draft.php

@@ -244,4 +244,16 @@ class Draft extends AbstractCases
             'total' => $count
         ];
     }
+
+    /**
+     * Count how many cases there are in DRAFT
+     *
+     * @return int
+     */
+    public function getCounterMetrics()
+    {
+        $query = Delegation::query()->select();
+        $query->draftMetrics();
+        return $query->count(['APPLICATION.APP_NUMBER']);
+    }
 }

workflow/engine/src/ProcessMaker/BusinessModel/Cases/Inbox.php

@@ -260,4 +260,16 @@ class Inbox extends AbstractCases
             'total' => $count
         ];
     }
+
+    /**
+     * Count how many cases there are in TO_DO
+     *
+     * @return int
+     */
+    public function getCounterMetrics()
+    {
+        $query = Delegation::query()->select();
+        $query->inboxMetrics();
+        return $query->count(['APP_DELEGATION.APP_NUMBER']);
+    }
 }

workflow/engine/src/ProcessMaker/BusinessModel/Cases/Paused.php

@@ -254,4 +254,16 @@ class Paused extends AbstractCases
             'total' => $count
         ];
     }
+
+    /**
+     * Count how many cases there are in PAUSED
+     *
+     * @return int
+     */
+    public function getCounterMetrics()
+    {
+        $query = Delegation::query()->select();
+        $query->pausedMetrics();
+        return $query->count(['APP_DELEGATION.APP_NUMBER']);
+    }
 }

workflow/engine/src/ProcessMaker/BusinessModel/Cases/Unassigned.php

@@ -263,4 +263,16 @@ class Unassigned extends AbstractCases
             'total' => $count
         ];
     }
+
+    /**
+     * Count how many cases there are in SELF_SERVICE
+     *
+     * @return int
+     */
+    public function getCounterMetrics()
+    {
+        $query = Delegation::query()->select();
+        $query->selfServiceMetrics();
+        return $query->count(['APP_DELEGATION.APP_NUMBER']);
+    }
 }

workflow/engine/src/ProcessMaker/Model/Delegation.php

@@ -1069,6 +1069,64 @@ class Delegation extends Model
         return $query;
     }
 
+    /**
+     * Scope the Inbox cases no matter the user
+     *
+     * @param \Illuminate\Database\Eloquent\Builder $query
+     *
+     * @return \Illuminate\Database\Eloquent\Builder
+     */
+    public function scopeInboxMetrics($query)
+    {
+        $query->joinApplication();
+        $query->status(Application::STATUS_TODO);
+        $query->threadOpen();
+        return $query;
+    }
+
+    /**
+     * Scope a draft cases no matter the user
+     *
+     * @param \Illuminate\Database\Eloquent\Builder $query
+     *
+     * @return \Illuminate\Database\Eloquent\Builder
+     */
+    public function scopeDraftMetrics($query)
+    {
+        $query->joinApplication();
+        $query->status(Application::STATUS_DRAFT);
+        $query->threadOpen();
+        return $query;
+    }
+
+    /**
+     * Scope paused cases list no matter the user
+     * 
+     * @param \Illuminate\Database\Eloquent\Builder $query
+     * 
+     * @return \Illuminate\Database\Eloquent\Builder
+     */
+    public function scopePausedMetrics($query)
+    {
+        $query->joinAppDelay('PAUSE');
+        $query->joinApplication();
+        return $query;
+    }
+
+    /**
+     * Scope a self service cases no matter the user
+     *
+     * @param \Illuminate\Database\Eloquent\Builder $query
+     *
+     * @return \Illuminate\Database\Eloquent\Builder
+     */
+    public function scopeSelfServiceMetrics($query)
+    {
+        $query->taskAssignType('SELF_SERVICE');
+        $query->threadOpen()->withoutUserId();
+        return $query;
+    }
+
     /**
      * Get specific cases unassigned that the user can view
      *

workflow/engine/src/ProcessMaker/Services/Api/Metrics.php

@@ -3,11 +3,11 @@
 namespace ProcessMaker\Services\Api;
 
 use Exception;
+use Luracast\Restler\RestException;
 use ProcessMaker\BusinessModel\Cases\Draft;
 use ProcessMaker\BusinessModel\Cases\Inbox;
 use ProcessMaker\BusinessModel\Cases\Paused;
 use ProcessMaker\BusinessModel\Cases\Unassigned;
-use ProcessMaker\Model\User;
 use ProcessMaker\Services\Api;
 use RBAC;
 
@@ -46,8 +46,6 @@ class Metrics extends Api
      */
     public function getProcessTotalCases($caseList, $category = null, $topTen = false, $processes = [])
     {
-        $usrUid = $this->getUserId();
-        $usrId = !empty($usrUid) ? User::getId($usrUid) : 0;
         try {
             switch ($caseList) {
                 case 'inbox':
@@ -61,10 +59,8 @@ class Metrics extends Api
                     break;
                 case 'unassigned':
                     $list = new Unassigned();
-                    $list->setUserUid($usrUid);
                     break;
             }
-            $list->setUserId($usrId);
             $result = $list->getCountersByProcesses($category, $topTen, $processes);
             return $result;
         } catch (Exception $e) {
@@ -91,8 +87,6 @@ class Metrics extends Api
      */
     public function getTotalCasesByRange($caseList, $processId = null, $dateFrom = null, $dateTo = null, $groupBy = 'day')
     {
-        $usrUid = $this->getUserId();
-        $usrId = !empty($usrUid) ? User::getId($usrUid) : 0;
         try {
             switch ($caseList) {
                 case 'inbox':
@@ -106,10 +100,8 @@ class Metrics extends Api
                     break;
                 case 'unassigned':
                     $list = new Unassigned();
-                    $list->setUserUid($usrUid);
                     break;
             }
-            $list->setUserId($usrId);
             $result = $list->getCountersByRange($processId, $dateFrom, $dateTo, $groupBy);
             return $result;
         } catch (Exception $e) {
@@ -125,31 +117,21 @@ class Metrics extends Api
      * @return array
      * 
      * @throws RestException
+     * 
+     * @class AccessControl {@permission TASK_METRICS_VIEW}
      */
     public function getCountersList()
     {
         try {
-            $usrUid = $this->getUserId();
-            $properties['user'] = !empty($usrUid) ? User::getId($usrUid) : 0;
-
             $listInbox = new Inbox();
-            $listInbox->setProperties($properties);
-
             $listDraft = new Draft();
-            $listDraft->setUserUid($usrUid);
-            $listDraft->setProperties($properties);
-
             $listPaused = new Paused();
-            $listPaused->setProperties($properties);
-
             $listUnassigned = new Unassigned();
-            $listUnassigned->setUserUid($usrUid);
-            $listUnassigned->setProperties($properties);
 
-            $casesInbox = $listInbox->getCounter();
+            $casesInbox = $listInbox->getCounterMetrics();
-            $casesDraft = $listDraft->getCounter();
+            $casesDraft = $listDraft->getCounterMetrics();
-            $casesPaused = $listPaused->getCounter();
+            $casesPaused = $listPaused->getCounterMetrics();
-            $casesUnassigned = $listUnassigned->getCounter();
+            $casesUnassigned = $listUnassigned->getCounterMetrics();
 
             $result = [
                 ['List Name' => 'Inbox', 'Total' => $casesInbox, 'Color' => 'green'],
@@ -179,12 +161,12 @@ class Metrics extends Api
      * @return array
      * 
      * @throws RestException
+     * 
+     * @class AccessControl {@permission TASK_METRICS_VIEW}
      */
     public function getCasesRiskByProcess($caseList = 'inbox', $process, $dateFrom = null, $dateTo = null, $riskStatus = 'ON_TIME', $topCases = null)
     {
         try {
-            $usrUid = $this->getUserId();
-            $usrId = !empty($usrUid) ? User::getId($usrUid) : 0;
             switch ($caseList) {
                 case 'inbox':
                     $list = new Inbox();
@@ -197,10 +179,8 @@ class Metrics extends Api
                     break;
                 case 'unassigned':
                     $list = new Unassigned();
-                    $list->setUserUid($usrUid);
                     break;
             }
-            $list->setUserId($usrId);
             $result = $list->getCasesRisk($process, $dateFrom, $dateTo, $riskStatus, $topCases);
             return $result;
         } catch (Exception $e) {