diff --git a/workflow/engine/content/translations/english/processmaker.en.po b/workflow/engine/content/translations/english/processmaker.en.po
index c6f0c90f5..e2dc8c93d 100644
--- a/workflow/engine/content/translations/english/processmaker.en.po
+++ b/workflow/engine/content/translations/english/processmaker.en.po
@@ -4042,8 +4042,8 @@ msgstr "Invalid syntax"
 # TRANSLATION
 # LABEL/ID_NO_PERMISSION_NO_PARTICIPATED
 #: LABEL/ID_NO_PERMISSION_NO_PARTICIPATED
-msgid "You do not have permission to see this case or you have not participated in it."
-msgstr "You do not have permission to see this case or you have not participated in it."
+msgid "You cannot open this case because on the reason below: <br> You do not have permission to see this case. <br> You have not participated in this case. <br> Case is already claimed."
+msgstr "You cannot open this case because on the reason below: <br> You do not have permission to see this case. <br> You have not participated in this case. <br> Case is already claimed."
 
 # TRANSLATION
 # JAVASCRIPT/ID_EMPTY_NODENAME
diff --git a/workflow/engine/data/mysql/insert.sql b/workflow/engine/data/mysql/insert.sql
index 2f96e7128..6cede1d6e 100644
--- a/workflow/engine/data/mysql/insert.sql
+++ b/workflow/engine/data/mysql/insert.sql
@@ -2122,7 +2122,7 @@ INSERT INTO TRANSLATION (TRN_CATEGORY,TRN_ID,TRN_LANG,TRN_VALUE,TRN_UPDATE_DATE
 ( 'LABEL','ID_UNASSIGNED','en','Unassigned','2014-01-15') ,
 ( 'LABEL','ID_CLAIM','en','Claim','2014-01-15') ,
 ( 'LABEL','ID_TABLE_INVALID_SYNTAX','en','Invalid syntax','2014-01-15') ,
-( 'LABEL','ID_NO_PERMISSION_NO_PARTICIPATED','en','You do not have permission to see this case or you have not participated in it.','2014-01-15') ,
+( 'LABEL','ID_NO_PERMISSION_NO_PARTICIPATED','en','You cannot open this case because on the reason below: <br> You do not have permission to see this case. <br> You have not participated in this case. <br> Case is already claimed.','2017-06-05') ,
 ( 'JAVASCRIPT','ID_EMPTY_NODENAME','en','The field name contains spaces or it''s empty!','2014-01-15') ,
 ( 'JAVASCRIPT','ID_SUGGEST_NEW_ENTRIES_ALERT','en','You should set all options for new entries.','2014-01-15') ,
 ( 'LABEL','ID_ISNT_LICENSE','en','This isn''t the correct license.','2014-01-15') ,