diff --git a/workflow/engine/classes/model/Users.php b/workflow/engine/classes/model/Users.php
index 1be2327cc..cb6294121 100644
--- a/workflow/engine/classes/model/Users.php
+++ b/workflow/engine/classes/model/Users.php
@@ -195,6 +195,16 @@ class Users extends BaseUsers
                 $translation  = $translations->loadByCode($aFields['USR_DEFAULT_LANG']);
                 $aFields['USR_DEFAULT_LANG_NAME'] = $translation['LANGUAGE_NAME'];
 
+                //Get the fullName with the correct format related to the settings
+                $conf = new \Configurations();
+                $confEnvSetting = $conf->getFormats();
+                $aFields['USR_FULLNAME'] = $conf->usersNameFormatBySetParameters(
+                    $confEnvSetting['format'],
+                    $aFields['USR_USERNAME'],
+                    $aFields['USR_FIRSTNAME'],
+                    $aFields['USR_LASTNAME']
+                );
+
                 $result = $aFields;
 
                 return $result;
diff --git a/workflow/engine/src/ProcessMaker/BusinessModel/Light.php b/workflow/engine/src/ProcessMaker/BusinessModel/Light.php
index d090fb27f..e21c32d6e 100644
--- a/workflow/engine/src/ProcessMaker/BusinessModel/Light.php
+++ b/workflow/engine/src/ProcessMaker/BusinessModel/Light.php
@@ -566,12 +566,13 @@ class Light
             $gestor    = fopen($direction, "r");
             $contenido = fread($gestor, filesize($direction));
             fclose($gestor);
-            $oUser    = new \Users();
+            $oUser = new \Users();
             $aUserLog = $oUser->loadDetailed($userUid);
             $response['userId']     = $aUserLog['USR_UID'];
+            $response['userName']   = $aUserLog['USR_USERNAME'];
             $response['firstName']  = $aUserLog['USR_FIRSTNAME'];
             $response['lastName']   = $aUserLog['USR_LASTNAME'];
-            $response['fullName']   = $aUserLog['USR_FIRSTNAME'].' '.$aUserLog['USR_LASTNAME'];
+            $response['fullName']   = $aUserLog['USR_FULLNAME'];
             $response['email']      = $aUserLog['USR_EMAIL'];
             $response['userRole']   = $aUserLog['USR_ROLE_NAME'];
             $response['userPhone']  = $aUserLog['USR_PHONE'];