diff --git a/workflow/engine/methods/cases/casesList_Ajax.php b/workflow/engine/methods/cases/casesList_Ajax.php
index 20f208433..2de90a5ea 100644
--- a/workflow/engine/methods/cases/casesList_Ajax.php
+++ b/workflow/engine/methods/cases/casesList_Ajax.php
@@ -46,7 +46,7 @@ function filterUserListArray($users = array(), $filter = '')
 {
     $filteredUsers = array();
     foreach ($users as $user) {
-        if (stripos($user['USR_FULLNAME'], $filter) || empty($filter)) {
+        if (stripos($user['USR_FULLNAME'], $filter) !== false || empty($filter)) {
             $filteredUsers[] = $user;
         }
     }
@@ -65,27 +65,31 @@ if ($actionAjax == "userValues") {
     //now get users, just for the Search action
     switch ($action) {
         case 'to_reassign':
-            $cUsers = $oAppCache->getToReassignListCriteria(null);
-            $cUsers->addSelectColumn(AppCacheViewPeer::USR_UID);
-
-            if (g::MySQLSintaxis()) {
-                $cUsers->addGroupByColumn(AppCacheViewPeer::USR_UID);
-            }
-
+            G::LoadClass("configuration");
+            $conf = new Configurations();
+            $confEnvSetting = $conf->getFormats();
+            $cUsers = new Criteria('workflow');
+            $cUsers->clearSelectColumns();
+            $cUsers->addSelectColumn(UsersPeer::USR_UID);
+            $cUsers->addSelectColumn(UsersPeer::USR_USERNAME);
+            $cUsers->addSelectColumn(UsersPeer::USR_FIRSTNAME);
+            $cUsers->addSelectColumn(UsersPeer::USR_LASTNAME);
+            $cUsers->add(UsersPeer::USR_STATUS, 'CLOSED', Criteria::NOT_EQUAL);
             if (!is_null($query)) {
                 $filters = $cUsers->getNewCriterion(UsersPeer::USR_FIRSTNAME, '%' . $query . '%', Criteria::LIKE)->addOr(
-                    $cUsers->getNewCriterion(UsersPeer::USR_LASTNAME, '%' . $query . '%', Criteria::LIKE)->addOr(
-                        $cUsers->getNewCriterion(UsersPeer::USR_USERNAME, '%' . $query . '%', Criteria::LIKE)));
-                $cUsers->addAnd($filters);
+                        $cUsers->getNewCriterion(UsersPeer::USR_LASTNAME, '%' . $query . '%', Criteria::LIKE)->addOr(
+                                $cUsers->getNewCriterion(UsersPeer::USR_USERNAME, '%' . $query . '%', Criteria::LIKE)));
+                $cUsers->addOr($filters);
             }
             $cUsers->setLimit(20);
-            $cUsers->addAscendingOrderByColumn(AppCacheViewPeer::APP_CURRENT_USER);
-            $oDataset = AppCacheViewPeer::doSelectRS($cUsers, Propel::getDbConnection('workflow_ro'));
+            $cUsers->addAscendingOrderByColumn(UsersPeer::TABLE_NAME . "." . $conf->userNameFormatGetFirstFieldByUsersTable());
+            $oDataset = UsersPeer::doSelectRS($cUsers);
             $oDataset->setFetchmode(ResultSet::FETCHMODE_ASSOC);
-            $oDataset->next();
-            while ($aRow = $oDataset->getRow()) {
-                $users[] = array("USR_UID" => $aRow['USR_UID'], "USR_FULLNAME" => $aRow['APP_CURRENT_USER']);
-                $oDataset->next();
+
+            while ($oDataset->next()) {
+                $row = $oDataset->getRow();
+                $usrFullName = $conf->usersNameFormatBySetParameters($confEnvSetting["format"], $row["USR_USERNAME"], $row["USR_FIRSTNAME"], $row["USR_LASTNAME"]);
+                $users[] = array("USR_UID" => $row["USR_UID"], "USR_FULLNAME" => $usrFullName);
             }
             break;
         case 'search_simple':
diff --git a/workflow/engine/templates/cases/casesList.js b/workflow/engine/templates/cases/casesList.js
index f1469952b..9d66b777d 100644
--- a/workflow/engine/templates/cases/casesList.js
+++ b/workflow/engine/templates/cases/casesList.js
@@ -1289,7 +1289,7 @@ Ext.onReady ( function() {
         displayField:'USR_FULLNAME',
         typeAhead: false,
         triggerAction: 'all',
-        emptyText : _('ID_ALL_USERS'),
+        emptyText: '- ' + _('ID_ALL_USERS') + ' -',
         selectOnFocus : true,
         editable : true,
         width: 180,
@@ -1305,6 +1305,7 @@ Ext.onReady ( function() {
                 storeCases.setBaseParam( 'user', filterUser);
                 storeCases.setBaseParam( 'start', 0);
                 storeCases.setBaseParam( 'limit', pageSize);
+                doSearch();
             }
         }
     });
@@ -1356,6 +1357,7 @@ Ext.onReady ( function() {
         ctCls:"pm_search_x_button_des",
         handler: function(){
             suggestUser.setValue('');
+            storeCases.setBaseParam('user', '');
             doSearch();
         }
     }
@@ -2367,7 +2369,7 @@ Ext.onReady ( function() {
             storeCases.setBaseParam("search", textSearch.getValue());
             break;
         case "to_reassign":
-            storeCases.setBaseParam("user", comboAllUsers.store.getAt(0).get(comboAllUsers.valueField));
+            storeCases.setBaseParam("user", "");
             storeCases.setBaseParam("category", "");
             storeCases.setBaseParam("process", "");
             storeCases.setBaseParam("search", textSearch.getValue());