diff --git a/workflow/engine/classes/class.case.php b/workflow/engine/classes/class.case.php
index 3a4f99ac8..beb94c666 100755
--- a/workflow/engine/classes/class.case.php
+++ b/workflow/engine/classes/class.case.php
@@ -4946,7 +4946,7 @@ class Cases
                             G::verifyPath($pathEmail, true); //Create if it does not exist
                             $fileTemplate = $pathEmail . G::LoadTranslation('ID_UNASSIGNED_MESSAGE');
 
-                            if (!file_exists($fileTemplate)) {
+                            if ((!file_exists($fileTemplate)) && file_exists($fileTemplate)) {
                                 @copy(PATH_TPL . "mails" . PATH_SEP . G::LoadTranslation('ID_UNASSIGNED_MESSAGE'), $fileTemplate);
                             }
 
diff --git a/workflow/engine/classes/class.processes.php b/workflow/engine/classes/class.processes.php
index ace53dec5..fd9bf8e58 100755
--- a/workflow/engine/classes/class.processes.php
+++ b/workflow/engine/classes/class.processes.php
@@ -3865,7 +3865,7 @@ class Processes
             @copy( PATH_TPL . "mails" . PATH_SEP . "alert_message.html", $dir . "alert_message.html" );
         }
 
-        if (! file_exists( $dir . "unassignedMessage.html" )) {
+        if ( (!file_exists( $dir . "unassignedMessage.html")) && file_exists($dir . G::LoadTranslation('ID_UNASSIGNED_MESSAGE'))) {
             if (defined('PARTNER_FLAG')) {
                 @copy( PATH_TPL . "mails" . PATH_SEP . "unassignedMessagePartner.html", $dir . G::LoadTranslation('ID_UNASSIGNED_MESSAGE'));
             } else {